We're so grateful for your fantastic review! It means a lot to know our team went above and beyond on your deep clean. We look forward to the chance to work with you again, perhaps for a recurring service!

Thank you so much for your kind words Shane! We truly appreciate you staying with us for the past couple of years. It’s always a pleasure to serve you, and we’re grateful for your continued trust and support!

Thank you so much for the fantastic review! We are so happy to hear you're pleased with our deep cleaning service and the team's work. We truly appreciate you recommending us to your family and friends. It was a pleasure serving you, and we look forward to next time!

Thank you for the wonderful feedback We're so glad you were happy with the deep cleaning and it’s an honor to be your go-to cleaning team. We look forward to keeping your home fresh and spotless!

We really appreciate your feedback! At Sparkly Maids, we focus on quality and reliability, and it’s great to know that the results made the investment worthwhile for you. Your satisfaction is always worth it to us!

We truly appreciate your feedback. It’s great to hear that your Airbnb guests are consistently impressed — that’s exactly what we aim for with every service.

Hi Hussna, Thank you for sharing your feedback. We’re glad to hear the cleaning team did a great job and left a positive impression. We’d like to clarify that, like most professional maid services, our standard cleaning does not include tidying or organizing personal items. This is not unique to Sparkly Maids—it’s an industry-wide standard, as organizing requires additional time and is treated as a separate service. We do offer tidying and organization as optional add-ons, which can be requested in advance. This distinction is explained during the booking process, on our website, in the confirmation call, and in the follow-up message that includes our detailed cleaning checklist. To help our cleaners focus fully on cleaning and keep your service efficient, we encourage all clients to pick up items like toys, clothing, and clutter ahead of time. When you voiced concern, we promptly followed up by phone and email to clarify, and you kindly shared that the cleaners were doing a great job—which we appreciate. Regarding payment, we do require a credit card to confirm appointments. For services booked within 48 hours, a temporary pre-authorization hold is placed prior to arrival. The card is not charged until after the cleaning is completed, as outlined during checkout. We value the opportunity to serve you and are always committed to clear communication and high-quality service. Please don’t hesitate to reach out if there’s anything we can help with in the future.

Thank you for the kind words about Myrna—she’s a valued member of our team and we’re happy to hear she made a great impression. We took a moment to review our records for move-out services under your name, but nothing came up. It’s possible the booking was listed under someone else, so feel free to reach out if you'd like us to double-check. For transparency, we’d also like to note for others reading that while we strive for excellent service and customer satisfaction, our services are non-refundable per our policy. We handle concerns with care and work toward fair solutions when needed. We appreciate your feedback!

This review made our day! We're incredibly proud of Mercedes and her meticulous work, and it's wonderful to know you 'could not be happier.' Thank you for your trust and for choosing Sparkly Maids again!

Thank you for this fantastic 5-star review! We're thrilled our communication, punctuality, and friendly team made your move-out cleaning so easy and delivered an amazing result. We truly appreciate you choosing us and are delighted you found our service, pricing, and hassle-free online scheduling to your liking!

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience.

Thank you for your 5-star review. We appreciate your trust and support, and we’re glad to know you were satisfied with our service. Looking forward to assisting you again in the future.

What an amazing review – thank you! We truly appreciate your 3+ years of trust and are so happy our team continues to deliver wonderful cleaning and excellent communication for your rental. Your recommendation is our best reward!

Thank you so much! We're thrilled to hear you were happy with the move-out clean. We always aim to be upfront and honest, so your feedback means a lot. Looking forward to helping you again in the future!

Thank you for 5-star review Paige!

Thank you for the kind words! We're so glad we could turn things around for you after your previous experience. It's great to hear that your guests are happier and your Airbnb is running more smoothly. We're excited to keep supporting you!

Thank you for your review Mandy! Trust us, you are never in our way, it is pleasure to help you with keeping your Home Sparkly!

Thank you for 5-star review Brechelle! We are glad our services are appreciated and we will not hesitate to give you the best cleaning we can do, again and again!

Thank you for your 5-star review! We try to forward all the praises to our team, so thank you from them too! :)

Thank you for 5-star review Charles!

Thank you for positive 5-star review! We appreciate every feedback we get!

Thank you so much for this wonderful 5-star review! We're absolutely thrilled to hear that our cleaning crew exceeded your expectations with the post-construction cleanup. Removing drywall dust and construction debris from ceiling to floor is one of our specialties, and we're so glad we could help you transition smoothly back into your home after your month-long rental stay. Myrna and our team take great pride in their detailed cleaning work, especially when it comes to protecting and carefully cleaning around treasured possessions. We know how important it is to have your home spotless and fresh-smelling after renovation work. Thank you for trusting Sparkly Maids with your post-construction cleaning needs. We'd love to help with your regular house cleaning services in the future - just give us a call! Sparkly Maids Team

Thank you Kendall! It's always amazing to hear that the work we did was appreciated! We know how important is the post-renovation cleaning for that "finished" look! We hope to hear from you soon!

Thank you for your 5star-review, Mary! It means a lot to us!

Thank you for 5-star review! We are glad that were able to provide service worthy of that rating!

We are glad we were able to provide 5-star cleaning for your move out deep cleaning! Thank you Sheena!

We know the feeling... Nothing beats coming back to a clean fresh Home! Reviews like this one, and satisfaction we get from job well done is what keeps us going! Thank you George!

Thank you for 5-star review Nancy! We pride ourselves with timely and sparkly (!) cleaning. Thank you for taking your time to review us!

Thank you Melissa! We try our best and beyond! We appreciate every rating and review, and we love working with customers like Yourself, if we could rate customers, we give you 5-stars as well!

Thank you for taking your time to give us review! Every time we get 5-star and positive interaction it brightens ours day!

Thank you, John! Perfection is staple of Sparkly Maids, and you should expect nothing else. We hope to hear from you soon if any need arise!

Thank you for your 5-star review Bruce! We really appreciate it !

Thank you Faysal, for your 5-star review, and awesome comment! We appreciate it a lot!

Thank you so much for your incredibly kind and detailed review! We are absolutely thrilled to hear that our service had such a positive impact on your well-being. It was our genuine pleasure to provide a deep cleaning that helped you feel at ease. Knowing that you trusted our team to care for your home while you were away means the world to us. We build our business on integrity and creating a top-notch customer experience, so your feedback is truly valued. We are so grateful for your referrals and look forward to welcoming you back as a returning customer.

Thank you for 5-star review! It is music to our ears to hear that we did a good job and that you are satisfied with our services!

Thank you for 5-star review! We are always thrilled that services we offer are both reasonably prices and leave your house spotless!

Thank you for your amazing review, Juliah! We are thrilled that our staff was able to keep your house in proper order in a proper and elegant manner. We're lucky to have a team that cares as much as they do. We appreciate you taking the time to provide this feedback and would love to hear more about your experience or any suggestions you may have in future!

Thank you so much for your incredibly kind words! We're absolutely thrilled to hear that your friend raved about our team and that we were able to provide such a positive experience. It means a lot to us that she was so impressed with our work and professionalism, and we're delighted she asked for our business cards to hire us again. That's the best compliment we can receive! We also truly appreciate you recognizing our website pricing and details. We've worked hard to make it transparent and easy to navigate, so it's wonderful to know that our efforts are paying off and that you found all the information you needed right there.

That's great to hear, Chris! Thank you so much for the 5-star review and for letting us know we did a great job.

Thank you for praise and the 5-star review! We appreciate it :)

Wow, thank you for calling Sparkly Maids the best cleaning service you've encountered – that's an amazing compliment! We're thrilled our communication and wonderful work from start to finish impressed you. We can't wait to have you book with us again!

That's wonderful to hear! We're so pleased you were very satisfied with both our communication and the cleaning your Sparkly Maids team provided. Thank you for the high recommendation – it means a lot to us!

Thank you for your 5 star review! We appreciate it lots! :)

Thank you for taking the time to share your feedback with us. We genuinely appreciate you highlighting the super sweet and patient nature of our team, and that you felt respected by our company – that's very important to us. However, we are truly sorry to hear that the thoroughness of the cleaning didn't meet your expectations or our standards. We want every customer to love the actual service as much as the interaction, so please reach out to us directly so we can learn more and make things right if needed be.

Thank you for saying such great things about our team's professionalism and incredible thoroughness. We're so glad their pride in their work shone through, and we truly appreciate your kind words! Thank you Christine!

Thank you for the fantastic 5-star review! We're so glad our communication, from scheduling to arrival updates, made things easy. It's wonderful to hear our team did a great job deep cleaning your bathroom and that you found great value with Sparkly Maids. We look forward to making your home sparkle again soon!

Thank you for the feedback and 5-star recommendation! We're delighted you experienced incredible service and found our team very kind – that's exactly what we aim for. Thank you.

Wow! We are absolutely beaming reading your incredible review! Thank you so much for taking the time to share such detailed and kind words about your experience with Sparkly Maids. Transforming a space to look as good or even better than move-in is exactly the kind of sparkle we aim to deliver. Your kind words mean the world to us and to them.

Dear Olivia, Thank you for your feedback. We sincerely apologize that your recent experiences with Sparkly Maids, particularly your final service, did not meet your expectations or our standards. We understand your disappointment regarding cleaner consistency and the pet hair fee application. While we strive for consistency, staffing changes can occur (as noted in our FAQ), and the pet fee reflects extra work as outlined in our Terms. We deeply regret the missed cleaning areas and communication issues during your last visit. For clear communication and service accuracy, especially with our flat-rate services, we ask clients to direct all instructions or feedback during the clean to our office. Our teams are trained similarly. Contacting our office immediately ensures issues can be addressed promptly according to our Satisfaction Guarantee (details on our site), which typically involves a re-clean of affected areas. We apologize that our handling of the resolution process felt unsatisfactory and poorly timed. Your feedback helps us improve our communication and issue-resolution procedures. We'd appreciate the chance to discuss this further. Please feel free to contact our Office Manager - Kristine Paulo at support@sparklymaids.com or call us at (214) 903-0014. Sincerely, The Sparkly Maids Team

Thank you for your positive feedback. We're delighted you're happy with Maria's work and appreciate your continued trust in Sparkly Maids.