

WE CLEAN CARPET HOUSTON
286 reviews


286 reviews
Our company, WE CLEAN CARPET®, has been serving the Houston metro area since 1957. On average we clean 10,000 homes per year and have been rated #1 by our customers for both carpet and upholstery cleaning. We are a family owned and operated company with a strong belief in providing superior cleaning at a reasonable price. Our unique cleaning technique involves 100% Steam Cleaning with a patented six-inch overlap for carpet cleaning and a four-inch overlap for upholstery cleaning. We use only 100% Residue Free and 100% Earth Friendly cleaning agents along with our revolutionary high powered extraction process to completely clean your carpet and upholstery. In addition to our superior cleaning process, we are distinguished from our competition by our wonderful staff. We employ the most competent staff of Certified Cleaning Technicians and Customer Service Representatives in the industry. They are experienced and knowledgeable, courteous and friendly. Their combined dedication to your needs makes your cleaning experience a breeze from scheduling your appointment to the completion of the job. You won’t find us using subcontractors or using high pressure sales tactics. Our pricing philosophy allows our customers to receive the very best cleaning available at a price they can afford. We don’t push unnecessary products or services that drive the cost of your cleaning beyond what you anticipated spending. It also allows our customers to have the cleaning done when it’s needed without having to wait until the budget allows, helping us help you maintain the clean environment you require in your home. After forty years in the business, WE CLEAN CARPET® continues to provide personal service to each of our customers. Thus, our continued success has been promoted by our thousands of satisfied customers. We hope to add you to our valued customer family.
Sunday
Closed
Monday
08:00 AM - 08:00 PM
Tuesday
08:00 AM - 08:00 PM
Wednesday
08:00 AM - 08:00 PM
Thursday
08:00 AM - 08:00 PM
Friday
08:00 AM - 06:00 PM
Saturday
08:00 AM - 04:00 PM
04.04.2026
Today my results were amazing and fast after not having my carpets deep cleaned in months!! Darius provided great service, very nice and thorough!! Highly recommend, I will be calling again in 3 months!
03.27.2026
Service is good but they mislead you with price. They will overcharge you.
03.24.2026
The Representative that was assigned to do The Carpet Cleaning at our was very professional, courteous, polite. He was very thorough with the job he did at our residence. The roons look very clean and well deodorized.He did explain do not walk on the carpet with shoes. It will take 7 hours to dry. The ceiling fans are on to help dry the carpet in the rooms. Thank you so very much. Mrs. Gonzales
03.24.2026
Great customer service, kind tech and very knowledgeable about the business. Very patient considering my age and mobility.
03.20.2026
DJ and Raul did an amazing job. They called me before they came over and arrived on time. Although, I was in the middle of a work meeting, DJ and Raul was very quiet and respectful. They explained all the additional services they provide. I selected my service and they got to work. My carpet is beautiful, clean and smells great. Thank you guys.
03.19.2026
The guys did an amazing job on my carpet and couch they looks brand new. My catpet needed a deep clean, I have pets and with all the accidents it was just a mess but they did their magic and it looks incredible.
03.18.2026
Jack did a thorough job and things look good. Happy with the work done.
03.10.2026
Seemed to do a thorough job. Gave some good su h gedtions for future.
03.06.2026
The guy who came was very friendly and efficient with a great attitude. The carpets were so clean when he left-thank you!
03.04.2026
Carpets look Sooo much better. Thank you JV., excellent job. Very professional.
03.04.2026
Worker was cooperative and and friendly
03.01.2026
The work he did was VERY THOROUGH!!! He did not try to upsell us. The ONLY reason Im giving it 4/5 stars is due to the timing. I had a block 1-3. At 2PM, I got a call/text saying he was 40 min out. 240 comes and goes. At 3:06, I called and waited on hold. While I was on the phone, i got a text notification saying my block was 1-3 and to call dispatch for an update. The person who answered told me he would call the technician and then me right back. He then called around 310 and said he was 20 min out and had gotten stuck in traffic. He arrived around 345. It was a big job and he stayed until it was completely and thoroughly finished. All in the quality was good. I just wish there was better communication about running behind.
03.01.2026
Initially wasn’t satisfied with my service for carpet cleaning of 2 bedrooms. Thanks to Dj! He came a did an exceptional job! He was very professional and empathetic toward my concerns. He went above and beyond to make sure I was more than satisfied with the service the second time. I highly recommend WE CLEAN CARPET! Thanks Dj again! 😊❤️
03.01.2026
The pricing was much more in person than what I was quoted. I asked in particular everything on the phone, when the cleaner arrived he quoted much higher. The cleaning was not as clean as I expected, looks more than a wet vacuum
02.28.2026
The individual named Javone, who identified himself as the owner, was discourteous and responded to my questions in a disrespectful manner. Sensing the situation was not progressing well, I requested that he leave, offering to pay for the chemicals he had just applied to the carpet. However, he insisted that the chemicals needed to be removed to prevent damage to the carpet. We allowed him to continue with the work. The carpet appears clean, but it has not yet dried. Due to the poor customer service experience, we will not be engaging with this company again. I encourage the company to improve their customer service responses. Additionally, the week of March 2, 2026, the actual owner, John, contacted us to inquire whether we had reconsidered our original review to prevent his company's low rating. This request was quite unusual. He asked us to cancel this review and provide a better one for Lisa and Pat, who are his aunt and brother, respectively, with whom I spoke during scheduling. During our conversation, I also mentioned that the office carpet was not cleaned thoroughly, as brown spots remain. He responded that they stood behind their work and wanted to rectify the situation. We scheduled a follow-up for Friday, March 6th, between 3:00 and 5:00 pm. However, today, on March 6th, the driver/office called at 2:18 pm to say they were 30 minutes away. By 3:22 pm, no one had arrived or contacted us. I called twice and left voicemails but received no response and no one showed up. I will choose NOT to use this company again and cannot recommend their services.
02.27.2026
Paid $100 more over the regular cleaning to get rid of spots and now that has dried the spots have all reappeared.Feel like I was taken. Do no recommend this service
02.26.2026
Good customer service and great cleaning service.
02.23.2026
When you call for estimate they give a price but when they come to do the job it's a whole another price!, overall Dj did a great job!
02.23.2026
I HATE the fact that I have a billing issue each time I use your company. I very clearly declined every additional service that the technician offered, yet i still recieved an invoice for service that I declined. This is dishonest and makes your company untrustworthy. I had a billing issue with you before, and I made sure to be very intentional and clear about not needing any additional services. The technician misled me on the final amount, and added a stain protector service which I did not ask for. The amount he quoted me, and what is was charged, ended up being two different prices. If this is how you train your technicians to operate, you all should be ashamed of yourselves. Trust, this is the last time I will be using your company.
02.20.2026
02.18.2026
WAY ABOVE AND BEYOND! Very thoughtful team!
02.18.2026
The technician was on time and very professional. He did a great job explaining my cleaning options and what he was going to do. The carpet looks great. I will definitely use this company again.
02.17.2026
They were very responsive, flexible, and professional. I would highly recommend their services -- great customer service!
02.16.2026
Did what we wanted him to do at a slightly higher than expected. Carpets look great and the dog odors are gone
02.16.2026
I've used this company 3 times, the first time 3 yrs ago was the only time they did a good job. Past two times have been terrible and this one was my last. I had my upholstery cleaned. Tech showed up late. He didn't do a good job at all and tried to get me to sign without even telling me he was adding deep clean. I refused the deep clean and he tells me that I'll only get soap and water. I said well then what do I need you here for. I hope they learn to do better for their future customers.
02.14.2026
djavan did a great job on both my couches!
02.14.2026
Had them come out to clean four bedrooms after renting for five years. He was fast friendly and was able to get up any stains that my children had left behind.
02.13.2026
He did a great job and was fast
02.13.2026
02.10.2026
We Clean Carpet did an excellent job cleaning my carpet at a very reasonable price. I will definitely be using them again.
02.06.2026
The guy that came to my house was super friendly, nice and worked extremely hard. He did an amazing job.
02.02.2026
Great job
01.31.2026
01.29.2026
Love my carpet
01.28.2026
01.28.2026
Path he is honestly and he do very good job 👍🏻
01.24.2026
Excellent customer service!!!
01.24.2026
Professional job
01.22.2026
The Technician was very knowledgeable he listened to my concerns and explained in detail how he could fixed the problem, when he left everything looked brand new, I couldn’t have asked for better service
01.21.2026
Great service! Ron was awesome
01.21.2026
First time using this company and they did an amazing job! My tech was friendly, professional and timely; and my carpets look like new and sofas have never looked better.
01.20.2026
The best thing ever! And such a bargain.
01.19.2026
I’m not sure of my complete response until my carpet has officially had time to dry. I know that there were stains that could not be removed. So, hope overall the carpet looks more clean & satisfactory tomorrow. I am grateful that my son was home to help the machine upstairs with the carpet technician! Otherwise, he would have had a very difficult time getting the machine upstairs on my new stairs!! I honestly expected 2 people because of this very issue. My son was a huge help! I feel about 75% satisfied for now. Because my price also changed. Thank you! 😊
01.17.2026
Excellent service, very professional and courteous. I highly recommend this technician and this company.
01.17.2026
Ron was a very detailed service provider who worked diligently to eliminate the stains in our carpet. Unfortunately, not all of the stains were removed, so he only applied the stain remover twice to avoid possible damage to the carpet; however, Ron did a better job and was more thorough than the previous service technician of past years. I commend Ron for his professional service. Dr. & Mrs. Joseph Richardson
01.16.2026
Had to call for emergency sofa cleaning services. Same day appt provided✅ Upfront estimate✅ service person on time✅ quick and excellent service✅ will use again!✅
01.15.2026
This was my first time using this company and they did an AMAZING JOB
01.14.2026
So happy with our technician ! Great service!!
01.12.2026
Great service. Friendly technician. My carpet smells and looks very clean. Highly recommend
01.10.2026
I’ve been using this company for about three years. Dimitri did an absolute phenomenal job on my carpets!