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WE CLEAN CARPET CHICAGO

4.6

290 reviews

About

Our company, WE CLEAN CARPET®, has been serving the Chicago metro area since 1957. On average we clean 10,000 homes per year and have been rated #1 by our customers for both carpet and upholstery cleaning. We are a family owned and operated company with a strong belief in providing superior cleaning at a reasonable price. Our unique cleaning technique involves 100% Steam Cleaning with a patented six-inch overlap for carpet cleaning and a four-inch overlap for upholstery cleaning. We use only 100% Residue Free and 100% Earth Friendly cleaning agents along with our revolutionary high powered extraction process to completely clean your carpet and upholstery. In addition to our superior cleaning process, we are distinguished from our competition by our wonderful staff. We employ the most competent staff of Certified Cleaning Technicians and Customer Service Representatives in the industry. They are experienced and knowledgeable, courteous and friendly. Their combined dedication to your needs makes your cleaning experience a breeze from scheduling your appointment to the completion of the job. You won’t find us using subcontractors or using high pressure sales tactics. Our pricing philosophy allows our customers to receive the very best cleaning available at a price they can afford. We don’t push unnecessary products or services that drive the cost of your cleaning beyond what you anticipated spending. It also allows our customers to have the cleaning done when it’s needed without having to wait until the budget allows, helping us help you maintain the clean environment you require in your home. After forty years in the business, WE CLEAN CARPET® continues to provide personal service to each of our customers. Thus, our continued success has been promoted by our thousands of satisfied customers. We hope to add you to our valued customer family.

Contact

(312)-470-1522

PO BOX 202197 Chicago, Il 60609

Business Hours

Sunday

Closed

Monday

07:00 AM - 07:00 PM

Tuesday

07:00 AM - 07:00 PM

Wednesday

07:00 AM - 07:00 PM

Thursday

07:00 AM - 07:00 PM

Friday

07:00 AM - 05:00 PM

Saturday

07:00 AM - 03:00 PM

Reviews (290)

Nina Fabulousfive

on Google

03.26.2026

Response from the owner

6 days ago

Thank you

Christine Fields

on Google

03.25.2026

Laura Bartucci

on Google

03.25.2026

My technician Jason was awesome. He did a wonderful job. My rug looks and smells awesome. I would recommend this company if you need your carpet cleaned.

Juanita Thompkins

on Google

03.24.2026

Kyle was very polite and did a great job on my carpet

Response from the owner

8 days ago

Thank you.

Jennifer Booker

on Google

03.21.2026

Pierre

on Google

03.13.2026

Response from the owner

17 days ago

Thank you

N

Nanita Townsend

on TrueReview

03.11.2026

I needed allergens and cat dander removed from my carpet and living room furniture and the operator did just that. However, my bill turned out to be slightly higher than I expected it to be. Nonetheless, I am pleased with the service.

Seetha Poduri

on Google

03.10.2026

DO NOT HiRE THEM. SUPER RUDE CLEANER. Too much hidden charges that were not explained clearly to me more than double of what was quoted. Then weird room counting by cleaner who had come. The cleaner parked his van in 2 parking spots to get this equipment down and when questioned he was arguing that this is how he works.

Response from the owner

21 days ago

Please contact our Service Manager 855-651-5939. Jason is a real nice guy. We apologize if he came of as rude to you. That is unusual. We did talk to him about it. The technician advised that your carpet was in need of much more than a regular maintenance cleaning as you scheduled for (perhaps it had been too long between cleanings or there were severe soils present). Our reps and our website do detail that the basic clean is for regular maintenance and that if there are severe soils additional products may be needed at an additional charge. He said you were not happy about needing to pay mor due to the condition of your carpet so he added a free area for you. He also said you were not very nice from the outset. We would love to hear from you. Give us a call.

03.06.2026

The cleaner, Mr. Kyle, performed a great job, he steamed cleaned my livingrm, 3 bedrms, & a similar hallway. Mr. Kyle was respectful, curious, and answered all my questions. While he was here my neighbors were calling & texting asking me to give them feedback on the great job your company did. Thank you so much for your business. Plus the rooms smell so good! Sincerely, Ms. Gun

Response from the owner

26 days ago

Thank you. We really appreciate you taking time to comment on Kyle's service. We will be sure to let him know how pleased you are.

Joshua Cook

on Google

02.27.2026

Great job. Docked 1 star as the rep over the phone did not accurately price me based on the description I provided of my modular couch + ottoman. Ended up being more, otherwise, the tech was friendly and did a good job. I appreciated that he cleaned up the water from the floor after. I would use this service in the future.

Response from the owner

21 days ago

Thank you.

Mahogany Malika

on Google

02.26.2026

Great service and the guy Benjamin was awesome

Response from the owner

about 1 month ago

Thanks

Traci Jones

on Google

02.25.2026

The technician was very professional and explained the process well. I'm totally satisfied with the carpet cleaning service. Yes, I would recommend!!

Response from the owner

about 1 month ago

Thank you.

Tiffany

on Google

02.24.2026

I was very pleased with the outcome of all the cleaning that was done today and Ben was awesome!!!!! I would recommend asking for Ben because he was very detailed, and did a great job

Response from the owner

about 1 month ago

Thank you

Jeanine Pasquesi

on Google

02.21.2026

Connie Hoffman

on Google

02.21.2026

cynthia haynes-james

on Google

02.20.2026

The service was great. The technician was informed and on time. I will recommend this service to family and friends.

Response from the owner

about 1 month ago

Thank you

Danielle Weber

on Google

02.18.2026

Kyle did an amazing job. We had some real bad stains and he did a great job of making them go away. I recommend their services to anyone. Thanks!

Response from the owner

about 1 month ago

Thank you

D

Donna

on TrueReview

02.18.2026

I was very pleased with Kyle's work he done a wonderful job

Latasha Clark

on Google

02.14.2026

Response from the owner

about 2 months ago

Thank you

BHAVESH PATEL

on Google

02.13.2026

No good at all!

Response from the owner

about 2 months ago

Please give us a call at 855-651-5938 to let us know how we can return and make your experience better.

D

Diane O

on TrueReview

02.11.2026

Worker did a great job and was a good communicator explaining what he did and why he did things that way. I would use them again.

Gianna Galanti

on Google

02.09.2026

Great job smells fantastic

Response from the owner

21 days ago

Love It! Thank you

Roberto Rivera

on Google

02.09.2026

Love the service and very professional.

Nichole Miller

on Google

02.09.2026

Response from the owner

about 2 months ago

Thank you

C

Cofy Williams

on TrueReview

02.06.2026

My technician was incredibly helpful and extremely kind. He assisted me in moving all of my items out of the room so my carpet could be properly sanitized and cleaned. Due to a water main break in my apartment building, both the first and second floors experienced flooding. I’m very pleased with how everything turned out and would absolutely recommend this company to my family and friends. Thank you all for allowing me to enjoy my space again!

M

Maurice Reynolds

on TrueReview

02.05.2026

Great Sevice they always do an excellent job I’ve been using them for over 5 years

K

Karen Morris

on TrueReview

02.03.2026

I called we clean carpets this morning. It was a bit of an emergency. My elderly dog had made a huge mess of a brand new carpeting. They had someone at my house in an hour. He ioffered a few additional treatments to make sure the job was done correctly. They did an amazing job and the Carpet looked good as New. I highly recommend them.

Edward Koehler

on Google

01.30.2026

I did not appreciate : that the agreed to price online and having to pay double to get it done game

Response from the owner

21 days ago

The price online quoted you for a standard cleaning only and discusses at length what is included and what may require added service at an additional cost. It does not guarantee a price for added treatments for severe soils. Please understand, customers that do regular maintenance cleanings do not have these issues do not need to have the cost for those who do need them added into their price for service. This is why these treatments are priced separately at the time of service based on need and severity. Our records show that you have been a customer for over a decade. It had been a few years since we had cleaned the upholstery. Our records show that the carpet had not been cleaned at all since you became a customer in 2014. Therefore the carpet and upholstery were in need of some added service. We appreciate you as a customer and suggest more regular basic service cleaning for maintenance to avoid the need for added products and service.

Zee Spag

on Google

01.29.2026

Response from the owner

2 months ago

Thank you

Delores Fitzpatrick

on Google

01.27.2026

Response from the owner

2 months ago

Thank you Delores

Pat Sovonick

on Google

01.24.2026

Response from the owner

2 months ago

Thanks Pat

Laura Simmons

on Google

01.21.2026

This business has been a disaster to work with. Right before the holidays I decided to clean my Whisper Shag rug. 1st guy was supposedly to do works and stain guard lastly. An hour or so after he, Benjamin leaves I see yellow spots showing up threw the long fibers. I called to let them know going how do I treat this now. They send another tech to look at it, he completely agreed the carpet was indeed still dirty and I even was going threw the fabrics and was finding pieces of random stuff in them, for all I know it could have been pizza crumbs! Regardless. After that tech finishes he and I are looking over the water and the rug, he again agrees that he has no clue what the first guy did because it doesn't look like it was ever cleaned. So I called a asked for my over 200.00 back. They refused!!! I called and reported this. Jon the service manager actually has this Benjamin call me and he's try to argue with me it's clean. I tell him it is still dirty. I am still waiting for 3rd cleaning because this shag carpet has not received the cleaning that is required for the beautiful fabric. I don't know what's wrong with this business, bunch of guys ripping people off with their crappy carpet cleaning services. I have had my carpet covered to preserve their carpet job with nothing else ever touching it for several weeks now because the 3rd guy never showed up for the 3rd appointment that I made with Benjamin to send someone back out. This guy is argumentative telling me I won't give you your money back, our service isn't a guarantee, you read the contract(neverdid)... arguing it is clean, when it even still feels dirty upon touching the long whisper fabric. This is very unfortunate when I just want a clean carpet! Just 1, glad I didn't allow for more!!

Sam Masser

on Google

01.18.2026

Don't waste your time or money. They use your water and your electricity and try to upsell you. Missing dirty spots. Never again....

Response from the owner

2 months ago

FAKE REVIEW! No customer with this name, there isnt even a person in chicago with this name at all.

Nicole Goodnight

on Google

01.17.2026

Jason was really great, he explained everything & gave me suggestions on how to keep it clean. Very professional and speedy

Response from the owner

2 months ago

Thank you

Dorothy Clark

on Google

01.12.2026

Professional and thoughtful. I had some spots on the carpet that he removed for an additional cost. It was worth it Oh, he was on time too!

PHILIP CHOI

on Google

01.12.2026

Pauline Scanlon

on Google

01.12.2026

The carpet cleaning tech was very good but the pricing was not as expected...I had no idea until he arrived that it would be an extra $100 and up to$400 to sanitize. I had one spot in the family room that needed sanitizer which cost the extra 100. Price transparency is important before the tech arrives... This would have been a 5 otherwise

Patricia Owens

on Google

01.11.2026

Attendant dis great job cleaning my carpet especially the stairs.

Delphine Powell

on Google

01.09.2026

The tech did a great job very professional

M

Michael

on TrueReview

12.30.2025

Called to schedule an appointment; did not expect the appointment to take place the same day. Kyle did an exceptional job. The company’s customer service is “A” rated.

Jose Riano

on Google

12.28.2025

K

Kat

on TrueReview

12.20.2025

We Clean Carpets did an excellent job cleaning two rooms of carpet, my stairway and landing. They were professional and made sure I was satisfied with their work before they completed the job. I am very happy with their work!

Lynda Calonge

on Google

12.12.2025

Terrible! Don't waste your time or money! The cleaning is as basic as they come. I could have done a better job with my little green machine from Bissell. The price is to get them in the door. The they start with the add-ons! Do you want deep clean, sanitize, stain removal, etc ....I guess you get what you pay for! The guy was nice at least. Lol

Response from the owner

4 months ago

This is not a typical response to our service. We would like to hear from you and address your concerns and do whatever we can to achieve the 5 star results you should receive. 855-651-5939

Kendahle Artis

on Google

12.12.2025

Kyle showed up well before my arrival window and got right to work. Extremely happy with his level of professionalism and the service he provided. My rug has been restored!! Thanks, Kyle!

Response from the owner

4 months ago

Thank you for the detailed review. We are happy to provide the excellent results you wanted to see.

Joanie Wilkins

on Google

12.02.2025

Response from the owner

4 months ago

Thank you Joanie.

Jesse Vantroba

on Google

12.02.2025

Thanks for to Ben fora great job! He was on time, nice and professional and did a super job!

Response from the owner

4 months ago

Thank you.

D

Darrell Mitchell

on TrueReview

11.29.2025

Despite a drastic change in price, the cleaning technician and overall service was good!

Pamela Williams

on Google

11.22.2025

I was Very pleased with the service.The technician Benn was very thorough

Response from the owner

4 months ago

Thank you. Will pass on the compliment to your service technician.

Chaplain Canady

on Google

11.20.2025

Your guy was great

Response from the owner

4 months ago

Thank you. We will let the tech know you took the time to compliment his service.

Mary Prete

on Google

11.17.2025

We clean carpets did an amazing job. They were prompt, clear with what my expectation should be and were very helpful. They did four rugs in about an hour time and they’re almost dry to the touch. I highly recommend them.

Response from the owner

4 months ago

Thank you Mary.