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WE CLEAN CARPET HOUSTON

4.6

316 reviews

About

Our company, WE CLEAN CARPET®, has been serving the Houston metro area since 1957. On average we clean 10,000 homes per year and have been rated #1 by our customers for both carpet and upholstery cleaning. We are a family owned and operated company with a strong belief in providing superior cleaning at a reasonable price. Our unique cleaning technique involves 100% Steam Cleaning with a patented six-inch overlap for carpet cleaning and a four-inch overlap for upholstery cleaning. We use only 100% Residue Free and 100% Earth Friendly cleaning agents along with our revolutionary high powered extraction process to completely clean your carpet and upholstery. In addition to our superior cleaning process, we are distinguished from our competition by our wonderful staff. We employ the most competent staff of Certified Cleaning Technicians and Customer Service Representatives in the industry. They are experienced and knowledgeable, courteous and friendly. Their combined dedication to your needs makes your cleaning experience a breeze from scheduling your appointment to the completion of the job. You won’t find us using subcontractors or using high pressure sales tactics. Our pricing philosophy allows our customers to receive the very best cleaning available at a price they can afford. We don’t push unnecessary products or services that drive the cost of your cleaning beyond what you anticipated spending. It also allows our customers to have the cleaning done when it’s needed without having to wait until the budget allows, helping us help you maintain the clean environment you require in your home. After forty years in the business, WE CLEAN CARPET® continues to provide personal service to each of our customers. Thus, our continued success has been promoted by our thousands of satisfied customers. We hope to add you to our valued customer family.

Contact

Business Hours

Sunday

Closed

Monday

07:00 AM - 07:00 PM

Tuesday

07:00 AM - 07:00 PM

Wednesday

07:00 AM - 07:00 PM

Thursday

07:00 AM - 07:00 PM

Friday

07:00 AM - 05:00 PM

Saturday

07:00 AM - 03:00 PM

Reviews (316)

O

Ophia Kemp

on TrueReview

05.26.2026

Timothy was wonderful! Explanation of everything was clearly explained. Very professional attitude and friendly. Will definitely be asking for him and this service!!

Paula Walton

on Google

05.23.2026

I had Mr Petty..Very detailed and knowledgeable of products and services needs. Excellent customer service will recommend over and over. Rooms look amazing and smells even better!

Melissa SoCal

on Google

05.23.2026

The staff was professional and kind, but I’m dissatisfied with the quality of service of the carpet cleaning I expected the deep cleaning to renew my carpet

Vanavia Tezeno MBA

on Google

05.23.2026

Timothy with we clean carpet is so delightful and knowledgeable!! I enjoyed his work and conversation.

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Sylvia Jackson

on TrueReview

05.22.2026

I was happy with my carpet after it was cleaned. The technician was friendly and knowledgeable. Would use the service again.

Michael Villasenor

on Google

05.19.2026

I had another cleaning service scheduled but they never came and missed their appointment. Tried to reschedule me for the following day. I said forget it. Contacted We Clean Carpet and they were able to accommodate me within a few hours that same day. Their team was professional and did a thorough job cleaning my carpet.

Mercury Xdase

on Google

05.18.2026

The guys came did an amazing job! Extremely respectful and knowledgeable. I will be hiring them again soon!

Virginia

on Google

05.15.2026

Two men came to clean the carpets - on time, so professional & efficient. Great experience!

Sandy Prois

on Google

05.12.2026

DJ Truck 1 did a phenomenal job. He was very very thorough. Amazing worker. Would highly recommend DJ Truck 1.

Becoming TAI

on Google

05.08.2026

Staff was very pleasant, service was quick and professional. Would use again.

Fariha Haider

on Google

05.05.2026

Great service. Very courteous and professional. I use them all the time.

05.04.2026

We clean carpet did just as advertised, CLEANED THE CARPET!!! We were extremely happy with our service from beginning to finished! We had an awesome experience with our tech Raul, he was very knowledgeable, he explained everything about the service, answered questions about concerns, offered suggestions. He arrived 15 minutes early we were greeted with a handshake he was very friendly and he did an amazing job-carpet is like new and smells amazing! Thanks guys we appreciate your service!

Nar Espanol

on Google

05.02.2026

DJ is a true perfectionist! Loved his work. I would totally recommend him for future home projects. Thanks again for getting me in on short notice.

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Cheryl Yarborough

on TrueReview

05.01.2026

The service guy showed up on time and was very acknowledged of carpet and the job I needed done i was happy

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Dinah Pike

on TrueReview

04.27.2026

Incredible professionalism and care and kindness a perfect job !!

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Lakeisha Robinson

on TrueReview

04.25.2026

He did an excellent job and very knowledgeable

Angellica Thomas

on Google

04.25.2026

The technicians were nice, but unfortunately that was the only positive part of my experience. I had two carpets cleaned—one turned out great, but the other is actually worse than it was before the service. It now has a strong, unpleasant odor that wasn’t there prior to the cleaning. I’m not sure if too much product was used or if something went wrong during the process, but the result is very disappointing. I expected both carpets to be improved, not for one to come back in worse condition. I paid $218 for this service and, based on the outcome and lack of response, I feel like my money was wasted. A generic response won’t cut it.

Antonio Knox

on Google

04.24.2026

DJ was great! And the work he was able to complete was what we needed

Shayla Yeung

on Google

04.23.2026

We had a very smooth and straightforward experience with this company. We called, scheduled an appointment for the next day, and they arrived on time and did an excellent job. I was initially concerned since we were their last appointment of the day, but Dj and his helper still took their time and were very thorough. Our carpet looks brand new. We’re planning to stay on a regular cleaning schedule moving forward.

Joseph Munguia

on Google

04.23.2026

Great service, cleaned a couple couches and a carpet. g Great job fair price and it looks great.

Ann Coppess

on Google

04.23.2026

Victor did an amazing job!! He was prompt, professional & friendly.

Robert Chaffin

on Google

04.23.2026

Very satisfied with service and demeanor of the young man, Raul, who came to our home.

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Cristi Cauthron

on TrueReview

04.21.2026

I’m currently going through a difficult financial period, so I decided to rent out a room in my home to help cover expenses. I searched for an affordable carpet cleaning service, received a quote for $89, and scheduled the appointment. As the technician was arriving, I spoke with him on the phone and let him know my 17-year-old son would be there to let them in, and that he had my credit card to pay for the agreed service. Shortly after, I received a receipt by email for $240. I immediately called my son and learned that the technicians had upsold him an additional $150 in services that I did not request or approve. While my son unknowingly agreed to the charges, it was inappropriate for the technicians to discuss or alter the service order with a minor—especially right after speaking directly with me. I’ve attempted to resolve this issue with the company, but I’ve been passed from person to person, with calls going unanswered and messages not returned. This situation is extremely frustrating. The homeowner who schedules the service should be the only person authorized to approve any changes. Taking advantage of a teenager in this way is unacceptable. Given that I chose this company based on affordability during a financially challenging time, this experience has made an already difficult situation even worse. I hope the company takes accountability and improves its practices moving forward.

Cristi Cauthron

on Google

04.21.2026

I’m currently going through a difficult financial period, so I decided to rent out a room in my home to help cover expenses. I searched for an affordable carpet cleaning service, received a quote for $89, and scheduled the appointment. As the technician was arriving, I spoke with him on the phone and let him know my 17-year-old son would be there to let them in, and that he had my credit card to pay for the agreed service. Shortly after, I received a receipt by email for $240. I immediately called my son and learned that the technicians had upsold him an additional $150 in services that I did not request or approve. While my son unknowingly agreed to the charges, it was inappropriate for the technicians to discuss or alter the service order with a minor—especially right after speaking directly with me. I’ve attempted to resolve this issue with the company, but I’ve been passed from person to person, with calls going unanswered and messages not returned. This situation is extremely frustrating. The homeowner who schedules the service should be the only person authorized to approve any changes. Taking advantage of a teenager in this way is unacceptable. Given that I chose this company based on affordability during a financially challenging time, this experience has made an already difficult situation even worse. I hope the company takes accountability and improves its practices moving forward.

Sheree Griffin

on Google

04.14.2026

First time using this Company, Technician Raul, was informative and provided excellent service! had 3 rooms done. Love the results!!

Cynthia Fine

on Google

04.13.2026

Soba Zone

on Google

04.09.2026

Raul did an amazing job for me, and he was very friendly :) thank you !!

joette davis

on Google

04.08.2026

Cleaning guy was very nice and informative he did an awesome job on the carpet in all rooms .

Asenath Joseph

on Google

04.08.2026

My technician arrived on time, neat and friendly. He went over the services that I was to receive while itemizing the cost. I really appreciated the time taken before the services. I am pleased with the outcome and will be a repeat customer.

Shirley Mitchell

on Google

04.07.2026

Carpet looked excellent when completed. I would Highly recommend their services. Thanks Dj, the gentleman who took great care of my carpet

Cheree Waldon

on Google

04.04.2026

Today my results were amazing and fast after not having my carpets deep cleaned in months!! Darius provided great service, very nice and thorough!! Highly recommend, I will be calling again in 3 months!

Mandy Deckwa

on Google

03.27.2026

Service is good but they mislead you with price. They will overcharge you.

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Janet Brown

on TrueReview

03.24.2026

Great customer service, kind tech and very knowledgeable about the business. Very patient considering my age and mobility.

Jose Gonzales

on Google

03.24.2026

The Representative that was assigned to do The Carpet Cleaning at our was very professional, courteous, polite. He was very thorough with the job he did at our residence. The roons look very clean and well deodorized.He did explain do not walk on the carpet with shoes. It will take 7 hours to dry. The ceiling fans are on to help dry the carpet in the rooms. Thank you so very much. Mrs. Gonzales

Abosede Adeniyi

on Google

03.20.2026

DJ and Raul did an amazing job. They called me before they came over and arrived on time. Although, I was in the middle of a work meeting, DJ and Raul was very quiet and respectful. They explained all the additional services they provide. I selected my service and they got to work. My carpet is beautiful, clean and smells great. Thank you guys.

Gabriela Rodriguez

on Google

03.19.2026

The guys did an amazing job on my carpet and couch they looks brand new. My catpet needed a deep clean, I have pets and with all the accidents it was just a mess but they did their magic and it looks incredible.

robert stellaccio

on Google

03.18.2026

Jack did a thorough job and things look good. Happy with the work done.

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Gary Akin

on TrueReview

03.10.2026

Seemed to do a thorough job. Gave some good su h gedtions for future.

Sarah Bennett

on Google

03.06.2026

The guy who came was very friendly and efficient with a great attitude. The carpets were so clean when he left-thank you!

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Tamara W.

on TrueReview

03.04.2026

Carpets look Sooo much better. Thank you JV., excellent job. Very professional.

Annmarie Murray

on Google

03.04.2026

Worker was cooperative and and friendly

Rachel Zuckman

on Google

03.01.2026

The work he did was VERY THOROUGH!!! He did not try to upsell us. The ONLY reason Im giving it 4/5 stars is due to the timing. I had a block 1-3. At 2PM, I got a call/text saying he was 40 min out. 240 comes and goes. At 3:06, I called and waited on hold. While I was on the phone, i got a text notification saying my block was 1-3 and to call dispatch for an update. The person who answered told me he would call the technician and then me right back. He then called around 310 and said he was 20 min out and had gotten stuck in traffic. He arrived around 345. It was a big job and he stayed until it was completely and thoroughly finished. All in the quality was good. I just wish there was better communication about running behind.

Bridget “Brie” Scott

on Google

03.01.2026

Initially wasn’t satisfied with my service for carpet cleaning of 2 bedrooms. Thanks to Dj! He came a did an exceptional job! He was very professional and empathetic toward my concerns. He went above and beyond to make sure I was more than satisfied with the service the second time. I highly recommend WE CLEAN CARPET! Thanks Dj again! 😊❤️

chester willis

on Google

03.01.2026

The pricing was much more in person than what I was quoted. I asked in particular everything on the phone, when the cleaner arrived he quoted much higher. The cleaning was not as clean as I expected, looks more than a wet vacuum

Brenda Owens

on Google

02.28.2026

The individual named Javone, who identified himself as the owner, was discourteous and responded to my questions in a disrespectful manner. Sensing the situation was not progressing well, I requested that he leave, offering to pay for the chemicals he had just applied to the carpet. However, he insisted that the chemicals needed to be removed to prevent damage to the carpet. We allowed him to continue with the work. The carpet appears clean, but it has not yet dried. Due to the poor customer service experience, we will not be engaging with this company again. I encourage the company to improve their customer service responses. Additionally, the week of March 2, 2026, the actual owner, John, contacted us to inquire whether we had reconsidered our original review to prevent his company's low rating. This request was quite unusual. He asked us to cancel this review and provide a better one for Lisa and Pat, who are his aunt and brother, respectively, with whom I spoke during scheduling. During our conversation, I also mentioned that the office carpet was not cleaned thoroughly, as brown spots remain. He responded that they stood behind their work and wanted to rectify the situation. We scheduled a follow-up for Friday, March 6th, between 3:00 and 5:00 pm. However, today, on March 6th, the driver/office called at 2:18 pm to say they were 30 minutes away. By 3:22 pm, no one had arrived or contacted us. I called twice and left voicemails but received no response and no one showed up. I will choose NOT to use this company again and cannot recommend their services.

Madeline Gaudioso

on Google

02.27.2026

Paid $100 more over the regular cleaning to get rid of spots and now that has dried the spots have all reappeared.Feel like I was taken. Do no recommend this service

Musaddiq Tariq

on Google

02.25.2026

Good customer service and great cleaning service.

Sylvia Shields

on Google

02.23.2026

When you call for estimate they give a price but when they come to do the job it's a whole another price!, overall Dj did a great job!

Adrienne Thompson

on Google

02.23.2026

I HATE the fact that I have a billing issue each time I use your company. I very clearly declined every additional service that the technician offered, yet i still recieved an invoice for service that I declined. This is dishonest and makes your company untrustworthy. I had a billing issue with you before, and I made sure to be very intentional and clear about not needing any additional services. The technician misled me on the final amount, and added a stain protector service which I did not ask for. The amount he quoted me, and what is was charged, ended up being two different prices. If this is how you train your technicians to operate, you all should be ashamed of yourselves. Trust, this is the last time I will be using your company.

Michelle Lam

on Google

02.20.2026

Michael Marburger

on Google

02.18.2026

WAY ABOVE AND BEYOND! Very thoughtful team!

Charles and Bernice Mitchell

on Google

02.18.2026

The technician was on time and very professional. He did a great job explaining my cleaning options and what he was going to do. The carpet looks great. I will definitely use this company again.

Carolyn Janisé

on Google

02.17.2026

They were very responsive, flexible, and professional. I would highly recommend their services -- great customer service!

Sandra Gresher

on Google

02.16.2026

Did what we wanted him to do at a slightly higher than expected. Carpets look great and the dog odors are gone

Jennifer Reyes

on Google

02.16.2026

I've used this company 3 times, the first time 3 yrs ago was the only time they did a good job. Past two times have been terrible and this one was my last. I had my upholstery cleaned. Tech showed up late. He didn't do a good job at all and tried to get me to sign without even telling me he was adding deep clean. I refused the deep clean and he tells me that I'll only get soap and water. I said well then what do I need you here for. I hope they learn to do better for their future customers.

Nikki Schade

on Google

02.14.2026

djavan did a great job on both my couches!

Kelleigh Harrison

on Google

02.14.2026

Had them come out to clean four bedrooms after renting for five years. He was fast friendly and was able to get up any stains that my children had left behind.

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Brenda

on TrueReview

02.13.2026

He did a great job and was fast

Neisha G.

on Google

02.13.2026

Camille Calvert

on Google

02.10.2026

We Clean Carpet did an excellent job cleaning my carpet at a very reasonable price. I will definitely be using them again.

chante williams

on Google

02.06.2026

The guy that came to my house was super friendly, nice and worked extremely hard. He did an amazing job.

Monica Chandler

on Google

02.02.2026

Great job

Melissa Y

on Google

01.30.2026

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Leslie Jeanmard

on TrueReview

01.29.2026

Love my carpet

Toni-ann Lynum (Toni)

on Google

01.28.2026

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Lam nguyen

on TrueReview

01.28.2026

Path he is honestly and he do very good job 👍🏻

Sondra Daniels

on Google

01.24.2026

Excellent customer service!!!

Octavia Sherman-McKoy

on Google

01.24.2026

Professional job

Debra L

on Google

01.22.2026

The Technician was very knowledgeable he listened to my concerns and explained in detail how he could fixed the problem, when he left everything looked brand new, I couldn’t have asked for better service

Nicole Ellison

on Google

01.21.2026

Great service! Ron was awesome

J Self

on Google

01.21.2026

First time using this company and they did an amazing job! My tech was friendly, professional and timely; and my carpets look like new and sofas have never looked better.

Meg Flanery

on Google

01.20.2026

The best thing ever! And such a bargain.

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Jackie Galloway

on TrueReview

01.19.2026

I’m not sure of my complete response until my carpet has officially had time to dry. I know that there were stains that could not be removed. So, hope overall the carpet looks more clean & satisfactory tomorrow. I am grateful that my son was home to help the machine upstairs with the carpet technician! Otherwise, he would have had a very difficult time getting the machine upstairs on my new stairs!! I honestly expected 2 people because of this very issue. My son was a huge help! I feel about 75% satisfied for now. Because my price also changed. Thank you! 😊

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Al Francis

on TrueReview

01.17.2026

Excellent service, very professional and courteous. I highly recommend this technician and this company.

Dr. Joseph Richardson

on Google

01.17.2026

Ron was a very detailed service provider who worked diligently to eliminate the stains in our carpet. Unfortunately, not all of the stains were removed, so he only applied the stain remover twice to avoid possible damage to the carpet; however, Ron did a better job and was more thorough than the previous service technician of past years. I commend Ron for his professional service. Dr. & Mrs. Joseph Richardson

Chris Windham

on Google

01.16.2026

Had to call for emergency sofa cleaning services. Same day appt provided✅ Upfront estimate✅ service person on time✅ quick and excellent service✅ will use again!✅

Alexis Broussard

on Google

01.15.2026

This was my first time using this company and they did an AMAZING JOB

Kerri Steeb

on Google

01.14.2026

So happy with our technician ! Great service!!

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Andrea Kinnie

on TrueReview

01.12.2026

Great service. Friendly technician. My carpet smells and looks very clean. Highly recommend

01.10.2026

I’ve been using this company for about three years. Dimitri did an absolute phenomenal job on my carpets!

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Sheri

on TrueReview

01.09.2026

On Time and did a great job.

Rosa Jackson

on Google

01.08.2026

I had my carpet cleaned today and I am very satisfied with the work the technician provided. I had some stubborn stains but he worked very hard to remove those stains. I like the look of my carpet now.

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Joy

on TrueReview

01.06.2026

Cleaner was very courteous and detailed. Did a great job.

Joy Yango

on Google

01.06.2026

Cleaner was very courteous and detailed

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Vanavia Tezeno

on TrueReview

01.03.2026

Demetric (prob) mispelled was the best experience we’ve had with We Clean. Before beginning he did consultation. He went over the services provided. He also recommended additional products. He did not rush and he took his time ensuring that each piece of furniture and carpet was to our liking!! Exceptional service! It’s typically two guys. He did a great job!!! Thank you!!

Shane Waters

on Google

12.29.2025

Showed up early and service was phenomenal!

Bernadell Bloodworth

on Google

12.29.2025

The price was in range. The technician was very polite gave details of what was going to take place. I will use them again

Nubia Gutierrez

on Google

12.27.2025

Ronald Brown was great! He did an amazing job cleaning up our couches, would definitely recommend him and the company because of him. Ronald was very friendly and very professional !!!!!

Peggy Lambert

on Google

12.27.2025

Quick, efficient, and careful!

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Ssmith

on TrueReview

12.18.2025

Great service, friendly !!

Denisha Sotomayor

on Google

12.15.2025

Very courteous, friendly tech. On time and with great results and pricing- recommend!

Sherry Hultsman

on Google

12.13.2025

Easy to schedule and they called ahead of time when they were arriving and stood by their price advertised and did fantastic work. We will be calling them again. Highly recommend.

Dipo Afolabi

on Google

12.13.2025

Great service! Great work!

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Ms Jean Reed

on TrueReview

12.12.2025

Great Job! Have used them for years. Good people.

Charles White

on Google

12.11.2025

I had my sofa cleaned today and it turned out wonderful.

Ana. G Nader

on Google

12.03.2025

Great company. My carpets are spotless. Very professional

Chris Romero

on Google

12.01.2025

Demetri was just incredible. He was timely, professional, friendly, and knew exactly what he was doing. I don't remember receiving this level of customer service in a long time. I will use We Clean Carpet for all of my future needs and recommend them highly

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Archie

on TrueReview

11.28.2025

Great job and excellent customer service. The technician arrived at the scheduled time. He as very professional and courteous. He provided a detailed explanation of the services that were ordered and the cost. He provided a detailed explanation of potential enhancements to the service originally planned and the related costs. He did an excellent job on my carpet in a timely manner.

Carolina Little

on Google

11.25.2025

Love using this service. Friendly people. Professional. Timely. Thorough. Leave the place clean after done with cleaning. Affordable. They have never disappointed me over the years. Used them for carpets and upholstery. I highly recommend them!

Jean Mathews

on Google

01.30.2025

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