The service guy showed up on time and was very acknowledged of carpet and the job I needed done i was happy

Incredible professionalism and care and kindness a perfect job !!

The technicians were nice, but unfortunately that was the only positive part of my experience. I had two carpets cleaned—one turned out great, but the other is actually worse than it was before the service. It now has a strong, unpleasant odor that wasn’t there prior to the cleaning. I’m not sure if too much product was used or if something went wrong during the process, but the result is very disappointing. I expected both carpets to be improved, not for one to come back in worse condition. I paid $218 for this service and, based on the outcome and lack of response, I feel like my money was wasted. A generic response won’t cut it.

He did an excellent job and very knowledgeable

DJ was great! And the work he was able to complete was what we needed

We had a very smooth and straightforward experience with this company. We called, scheduled an appointment for the next day, and they arrived on time and did an excellent job. I was initially concerned since we were their last appointment of the day, but Dj and his helper still took their time and were very thorough. Our carpet looks brand new. We’re planning to stay on a regular cleaning schedule moving forward.

Great service, cleaned a couple couches and a carpet. g Great job fair price and it looks great.

Victor did an amazing job!! He was prompt, professional & friendly.

Very satisfied with service and demeanor of the young man, Raul, who came to our home.

I’m currently going through a difficult financial period, so I decided to rent out a room in my home to help cover expenses. I searched for an affordable carpet cleaning service, received a quote for $89, and scheduled the appointment. As the technician was arriving, I spoke with him on the phone and let him know my 17-year-old son would be there to let them in, and that he had my credit card to pay for the agreed service. Shortly after, I received a receipt by email for $240. I immediately called my son and learned that the technicians had upsold him an additional $150 in services that I did not request or approve. While my son unknowingly agreed to the charges, it was inappropriate for the technicians to discuss or alter the service order with a minor—especially right after speaking directly with me. I’ve attempted to resolve this issue with the company, but I’ve been passed from person to person, with calls going unanswered and messages not returned. This situation is extremely frustrating. The homeowner who schedules the service should be the only person authorized to approve any changes. Taking advantage of a teenager in this way is unacceptable. Given that I chose this company based on affordability during a financially challenging time, this experience has made an already difficult situation even worse. I hope the company takes accountability and improves its practices moving forward.

I’m currently going through a difficult financial period, so I decided to rent out a room in my home to help cover expenses. I searched for an affordable carpet cleaning service, received a quote for $89, and scheduled the appointment. As the technician was arriving, I spoke with him on the phone and let him know my 17-year-old son would be there to let them in, and that he had my credit card to pay for the agreed service. Shortly after, I received a receipt by email for $240. I immediately called my son and learned that the technicians had upsold him an additional $150 in services that I did not request or approve. While my son unknowingly agreed to the charges, it was inappropriate for the technicians to discuss or alter the service order with a minor—especially right after speaking directly with me. I’ve attempted to resolve this issue with the company, but I’ve been passed from person to person, with calls going unanswered and messages not returned. This situation is extremely frustrating. The homeowner who schedules the service should be the only person authorized to approve any changes. Taking advantage of a teenager in this way is unacceptable. Given that I chose this company based on affordability during a financially challenging time, this experience has made an already difficult situation even worse. I hope the company takes accountability and improves its practices moving forward.

First time using this Company, Technician Raul, was informative and provided excellent service! had 3 rooms done. Love the results!!

Raul did an amazing job for me, and he was very friendly :) thank you !!

Cleaning guy was very nice and informative he did an awesome job on the carpet in all rooms .

My technician arrived on time, neat and friendly. He went over the services that I was to receive while itemizing the cost. I really appreciated the time taken before the services. I am pleased with the outcome and will be a repeat customer.

Carpet looked excellent when completed. I would Highly recommend their services. Thanks Dj, the gentleman who took great care of my carpet

Today my results were amazing and fast after not having my carpets deep cleaned in months!! Darius provided great service, very nice and thorough!! Highly recommend, I will be calling again in 3 months!

Service is good but they mislead you with price. They will overcharge you.

The Representative that was assigned to do The Carpet Cleaning at our was very professional, courteous, polite. He was very thorough with the job he did at our residence. The roons look very clean and well deodorized.He did explain do not walk on the carpet with shoes. It will take 7 hours to dry. The ceiling fans are on to help dry the carpet in the rooms. Thank you so very much. Mrs. Gonzales

Great customer service, kind tech and very knowledgeable about the business. Very patient considering my age and mobility.

DJ and Raul did an amazing job. They called me before they came over and arrived on time. Although, I was in the middle of a work meeting, DJ and Raul was very quiet and respectful. They explained all the additional services they provide. I selected my service and they got to work. My carpet is beautiful, clean and smells great. Thank you guys.

The guys did an amazing job on my carpet and couch they looks brand new. My catpet needed a deep clean, I have pets and with all the accidents it was just a mess but they did their magic and it looks incredible.

Jack did a thorough job and things look good. Happy with the work done.

Seemed to do a thorough job. Gave some good su h gedtions for future.

The guy who came was very friendly and efficient with a great attitude. The carpets were so clean when he left-thank you!

Carpets look Sooo much better. Thank you JV., excellent job. Very professional.

Worker was cooperative and and friendly

The work he did was VERY THOROUGH!!! He did not try to upsell us. The ONLY reason Im giving it 4/5 stars is due to the timing. I had a block 1-3. At 2PM, I got a call/text saying he was 40 min out. 240 comes and goes. At 3:06, I called and waited on hold. While I was on the phone, i got a text notification saying my block was 1-3 and to call dispatch for an update. The person who answered told me he would call the technician and then me right back. He then called around 310 and said he was 20 min out and had gotten stuck in traffic. He arrived around 345. It was a big job and he stayed until it was completely and thoroughly finished. All in the quality was good. I just wish there was better communication about running behind.

Initially wasn’t satisfied with my service for carpet cleaning of 2 bedrooms. Thanks to Dj! He came a did an exceptional job! He was very professional and empathetic toward my concerns. He went above and beyond to make sure I was more than satisfied with the service the second time. I highly recommend WE CLEAN CARPET! Thanks Dj again! 😊❤️

The pricing was much more in person than what I was quoted. I asked in particular everything on the phone, when the cleaner arrived he quoted much higher. The cleaning was not as clean as I expected, looks more than a wet vacuum

The individual named Javone, who identified himself as the owner, was discourteous and responded to my questions in a disrespectful manner. Sensing the situation was not progressing well, I requested that he leave, offering to pay for the chemicals he had just applied to the carpet. However, he insisted that the chemicals needed to be removed to prevent damage to the carpet. We allowed him to continue with the work. The carpet appears clean, but it has not yet dried. Due to the poor customer service experience, we will not be engaging with this company again. I encourage the company to improve their customer service responses. Additionally, the week of March 2, 2026, the actual owner, John, contacted us to inquire whether we had reconsidered our original review to prevent his company's low rating. This request was quite unusual. He asked us to cancel this review and provide a better one for Lisa and Pat, who are his aunt and brother, respectively, with whom I spoke during scheduling. During our conversation, I also mentioned that the office carpet was not cleaned thoroughly, as brown spots remain. He responded that they stood behind their work and wanted to rectify the situation. We scheduled a follow-up for Friday, March 6th, between 3:00 and 5:00 pm. However, today, on March 6th, the driver/office called at 2:18 pm to say they were 30 minutes away. By 3:22 pm, no one had arrived or contacted us. I called twice and left voicemails but received no response and no one showed up. I will choose NOT to use this company again and cannot recommend their services.

Paid $100 more over the regular cleaning to get rid of spots and now that has dried the spots have all reappeared.Feel like I was taken. Do no recommend this service

Good customer service and great cleaning service.

When you call for estimate they give a price but when they come to do the job it's a whole another price!, overall Dj did a great job!

I HATE the fact that I have a billing issue each time I use your company. I very clearly declined every additional service that the technician offered, yet i still recieved an invoice for service that I declined. This is dishonest and makes your company untrustworthy. I had a billing issue with you before, and I made sure to be very intentional and clear about not needing any additional services. The technician misled me on the final amount, and added a stain protector service which I did not ask for. The amount he quoted me, and what is was charged, ended up being two different prices. If this is how you train your technicians to operate, you all should be ashamed of yourselves. Trust, this is the last time I will be using your company.

WAY ABOVE AND BEYOND! Very thoughtful team!

The technician was on time and very professional. He did a great job explaining my cleaning options and what he was going to do. The carpet looks great. I will definitely use this company again.

They were very responsive, flexible, and professional. I would highly recommend their services -- great customer service!

Did what we wanted him to do at a slightly higher than expected. Carpets look great and the dog odors are gone

I've used this company 3 times, the first time 3 yrs ago was the only time they did a good job. Past two times have been terrible and this one was my last. I had my upholstery cleaned. Tech showed up late. He didn't do a good job at all and tried to get me to sign without even telling me he was adding deep clean. I refused the deep clean and he tells me that I'll only get soap and water. I said well then what do I need you here for. I hope they learn to do better for their future customers.

djavan did a great job on both my couches!

Had them come out to clean four bedrooms after renting for five years. He was fast friendly and was able to get up any stains that my children had left behind.

He did a great job and was fast

We Clean Carpet did an excellent job cleaning my carpet at a very reasonable price. I will definitely be using them again.

The guy that came to my house was super friendly, nice and worked extremely hard. He did an amazing job.

Great job