Great job! The technician arrived on time, reviewed the pricing, and did a very thorough job. He was polite and professional and the carpet looks and smells amazing. They cleaned up the wet spots left behind before they left.

Service Manager has no name, just service manager. I’ve been given four numbers. They are as follows: +1 (215) 399-9855 +1 (713) 300-0494 +1 (713) 300-0495 (855) 651-5939 Calls go straight to voicemail

Supposed to come out for third time. Someone called at 8:15am. In shower so I didn’t hear call. After getting dressed I checked my phone and called them back…goes straight to voicemail. I leave several messages. Finally get a call back but I was out taking care of my dog. I’ve tried to call them numerous times and the call goes straight to voicemail. Then I receive a statement that says they came out and services were not needed. What the heck is this company about??? I’m so frustrated at this point that I’m demanding my money back. This is a clown of a company!!! Please don’t use them!

An awesome job my carpet look great

First time trying and I would recommend to friends and family. The pricing is good and the turn around is quick for appointments. Elijah was amazing. He was nice, knowledgeable and fast!

Excellent work

Elijah came out and did cleaning on my sofa, chair and ottoman. I really thought he had done a very good job until later I find he only cleaned the top of the cushions, the top of the ottoman and parts of chair. Reported this and he was sent out to do another cleaning. This time he cleaned the bottom of the sofa cushions. Then I noticed he hadn’t cleaned the sides of the cushions, the bottom of the sofa and the sides of the ottoman. I then called back and spoke to Service Manager. He told me he needed to speak to Elijah. Two days have gone by and I still haven’t received a call back. I don’t wish Elijah any harm because at this point I don’t think he was trained properly by the Service Manager. Now when you pay almost $200.00 you expect a proper cleaning. I have the Service Manager what specifically is supposed to be cleaned…still no answer. At this point I believe the Service Manager is not responsible in doing his job. I feel as I should be refunded the money I paid or the company needs to send a trained person to do this job properly. Plus I was charged $20.00 for a freshener and the company doesn’t have a freshener. What would you do? Not recommend this company to anyone? Contact TV news about the poor service? Just curios what you would do. On top of all this I referred my Aunt to them and she was scammed more than I was. Really think before you use them!!!

The work done seems to be good however there was a trail of water and puddles everywhere he went in the house. Since we have tile everywhere except the bedrooms the water was obvious.

WE CLEAN carpets was turned away from my apartment building on their first visit for not having appropriate insurance. WE CLEAN called and told me they would have it and rescheduled for the next day. They no showed. They rescheduled again and I reminded them about the insurance - they assured me they would have it. I reminded them again before they came out this morning. The technician showed up and presented insurance and was let in. Shortly after, my building realized he presented an expired insurance certificate from 2 years ago. They collect payment from you when they arrive BEFORE they start cleaning. By the time we realized he was finished. I tried calling the company several times but the dispatcher wouldn't speak to me and immediately put me through to a service desk voicemail. Someone called me after - the person was very rude and told me that he would tell me why I should APOLOGIZE to them! He said it was my fault that I didn't tell them what insurance they needed and that I wasted their time with them coming over here only to find out my building requires insurance. They don't have insurance - they were told, many times, the assured me they had it and they showed up anyway and presented EXPIRED insurance. I should have checked BBB first but if you look them up they have an F rating and have 11 disputes with BBB. https://www.bbb.org/us/tx/houston/profile/carpet-and-rug-cleaners/we-clean-carpet-0915-90061610 Business Profile Carpet and Rug Cleaners We Clean Carpet This business is NOT BBB Accredited. Find BBB Accredited Businesses in Carpet and Rug Cleaners.

I just came in to flip my cushions so they would dry evenly but the back side was not cleaned even though the representative said he cleaned both sides. I’m furious and I’ve never received this kind of service from we clean carpet. Plus my aunt’s was done and the same thing. Only one side of the cushion was cleaned!!! Will not recommend if this isn’t taken care of properly!

The only thing I’m disappointed about is when you came a few years ago everything had this beautiful fragrance afterwards. This time it did not. Elijah was wonderful and I appreciate him so much!

Fast, friendly! Did a great job! Would recommend!

The guy that did my couch was excellent and nice

Very professional, knowledgeable, and detailed about cleaning our carpets. We trust their expertise. Thank you!

Make beautiful job100 % recommend

Technician did great job and worked really hard. Only issue was the machine left dirt mark on the carpet.

Great job Anthony!! Great service. Taxes a little pricey and the add on add up really quick! But good job!

Excellent! I highly recommend the service.

I called Monday morning and they got us in the very same afternoon. They did a great job and it smells amazing.

Cleaning was right on time and done perfectly. I just wish the online system sent a confirmation of time when appointment made.

The young man was so polite and professional.

I had a stain that No store bought products could remove,but this company's worker done the job in less than 20 mins. Thnx❤️

Good & on time service

My carpet looks brand new! I Definitely will use them again.

Quick services! They did their best to clean the old carpet especially pet stains. It does reduce odors. I would use them again.

The carpet was clean really good. The only issue I have is their dispatch does not communicate very well promised me. They would be here at a certain time and was late two hours the first time they did the same thing and never called me back.

Excellent on time service

Great job!!

Good services easy to work with

I will be calling them back they are super friendly, they get the job done i can tell you that. I highly recommend them to anybody for real they are awesome....... They got me locked in with they're services i will be calling them back❣️❣️❣️❣️!!!

Joe was very professional. He did a wonderful job. I will definitely call back and request him for any services that I need. My daughter was very pleased with the job looking for it. Looking forward to scheduling an appointment for myself in Pasadena soon..

Joe was so awesome.. Wonderful customer service, very knowledgeable and detailed. Will definitely use them again.

Good

Fine

The cleaning technician was on time and did a great job on carpets and sofa

The service was excellent im very happy with my technician Micheal very respectful I would love for Michael to come back and clean my carpet again I’m very happy with the service I got today thank y’all looking forward doing business with you again soon

Nice job!

After sorting out some misunderstandings with the booking , everything was great. Be sure to read well on costs etc so you know what to expect, the first two pieces, upholstery or carpet/rug, are $69.99 and then $20 a piece afterwards. Antoine did a great job with the cleaning, and deodorizing of everything. He cleaned up well afterwards as well, without leaving any mess behind. Will definitely recommend this company to others.

I’ve used this company a few times. Did a great cleaning of my sectional. It was really dirty from my dogs’ oils. Tech was friendly. Prices are the best I’ve found.

Anthony did a great job⭐️

Great service, my couches look brand new.

The service was wonderful! Mike came right on time. He did a wonderful job on the carpets and got up all the stains I was concerned about. He was pleasant to talk to and was quick and thorough. I definitely recommend this company. You get your bang for your buck!

Steven was quick and professional!