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WE CLEAN CARPET DALLAS

4.5

995 reviews

About

Our company, WE CLEAN CARPET®, has been serving the Dallas metro area since 1957. On average we clean 10,000 homes per year and have been rated #1 by our customers for both carpet and upholstery cleaning. We are a family owned and operated company with a strong belief in providing superior cleaning at a reasonable price. Our unique cleaning technique involves 100% Steam Cleaning with a patented six-inch overlap for carpet cleaning and a four-inch overlap for upholstery cleaning. We use only 100% Residue Free and 100% Earth Friendly cleaning agents along with our revolutionary high poweredIn addition to our superior cleaning process, we are distinguished from our competition by our wonderful staff. We employ the most competent staff of Certified Cleaning Technicians and Customer Service Representatives in the industry. They are experienced and knowledgeable, courteous and friendly. Their combined dedication to your needs makes your cleaning experience a breeze from scheduling your appointment to the completion of the job. You won’t find us using subcontractors or using high pressure sales tactics. Our pricing philosophy allows our customers to receive the very best cleaning available at a price they can afford. We don’t push unnecessary products or services that drive the cost of your cleaning beyond what you anticipated spending. It also allows our customers to have the cleaning done when it’s needed without having to wait until the budget allows, helping us help you maintain the clean environment you require in your home. After forty years in the business, WE CLEAN CARPET® continues to provide personal service to each of our customers. Thus, our continued success has been promoted by our thousands of satisfied customers. We hope to add you to our valued customer family. extraction process to completely clean your carpet and upholstery.

Contact

(214)-932-8666

PO BOX 202197 Dallas TX 75201

Business Hours

Sunday

Closed

Monday

08:00 AM - 08:00 PM

Tuesday

08:00 AM - 08:00 PM

Wednesday

08:00 AM - 08:00 PM

Thursday

08:00 AM - 08:00 PM

Friday

08:00 AM - 06:00 PM

Saturday

08:00 AM - 04:00 PM

Reviews (995)

L

Linda Christianson

on TrueReview

02.09.2026

Job done well, looks great and he did exactly what we talked about.

Kimberleyi Watson

on Google

02.08.2026

Alot of my carpet was not wet in my living room. When he arrived it was great but it ending up him telling me this was going to be almost over 250 dallors. I felt like he really didn't feel my clean. I also needed a rug clean and he said y'all listen and recommend me to hang my rug and power wash it. My dining room is excellent! My living room was not even wet. Spots in the hallway and my husband manage was not pitiful. He was on his phone the whole time.

Jeff Kauzlarich

on Google

02.07.2026

I called at 9am in the morning and George showed up a few hours later with a great attitude and did a tremendous job. He walked me through my options and provided information on each one. I would highly recommend them for any carpet cleaning needs and if you are in the Dallas area specifically ask for George, as he was a great guy and easy to work with.

Katie Booth

on Google

02.07.2026

My carpets looks amazing, was done fast and efficient, the gentleman was very professional and nice.. I am ratings a four start due to the price, my estimate was 109 plus tax, so I was thinking around 200 for everything.. They told me it would be 499 when they got here, they said it was for solution and other stuff..

Victor Hollins

on Google

02.03.2026

Great service quick and easy.

Response from the owner

6 days ago

Thank you.

02.02.2026

The representative that came out was nice, but I wasn't impressed and wouldn't use them again. The upselling was unexpected, weird and confusing when I had already requested what I wanted via telephone with the call center prior to the reps arrival. Seemed a bit duplicitous, as if I needed the additional services when I didn't. Also, the cleaning wasn't very good especially for what I paid.

Response from the owner

8 days ago

Sorry to hear this. We don’t have anyone with your name in our database and doesn’t sound like our practice at all. Could you please call me at 855-651-5939 at your convenience and we can rectify this?

M

Mrs Simpson

on TrueReview

02.02.2026

Tech was a professional, clean, the carpets very well and offered additional services.

Demetra McGensy

on Google

01.29.2026

Today was the 2nd time I have used this company. First time they clean my upholstery. Second time my white carpet. He did an amazing job both times. I do recommend this company.

Response from the owner

11 days ago

Thank you so much for the detailed review. We appreciate you and look forward to seeing you again. Wish there was a place to review five star customers.

Rashell Jeannet

on Google

01.29.2026

Julius came and did a deep clean of my MIL's carpet. She has an older dog and now the carpet smells so clean! He did a great job and we are very grateful for the job he did and the information he provided for aftercare. It looks brand new!!! 5 stars!!!

Response from the owner

11 days ago

Thank you

Wendy Wolff

on Google

01.22.2026

Wonderful called first thing this morning, our carpet cleaner was here by 11. He took time to inspect each area that he was cleaning educate us on what needed to be done and then got to a quick fast efficient and it looks amazing. We will definitely be using them again thank you so much.

Doris` Luebbe

on Google

01.22.2026

Haley Hicks

on Google

01.22.2026

The tech that came was so informative on what was going to take place during the cleaning, what chemicals are being used and how they work, and what to expect once the cleaning was done. I had a oversized living room chair cleaned due to my pet marking on it consistently. I can proudly report that my pet is no longer interested in the chair, and the odors have all been removed! I highly recommend this company, and feel their pricing was very fair for the service I got.

Russ Cannon

on Google

01.22.2026

Jerold was awesome. Fast professional service. Took care of all my concerns

Response from the owner

19 days ago

Thank you. We will be sure to pass your comments on to Jerold. He is an experienced carpet cleaning tech and specializes in treating pet stains. Thanks again for taking time to acknowledge his superior service.

A

Angielina Arriola

on TrueReview

01.20.2026

I had my carpets cleaned today with the 89.00 special plus they cleaned a cushion for me. Service was done quickly and efficiently. Thank you guys so much

Angie Henson

on Google

01.20.2026

Julius clearly explained the available treatments and services for cleaning my white dining room chairs that had been used by children and pets for 20 years. He did a great job.

Response from the owner

20 days ago

Thank you. We love revitalizing upholstery for customers. We will be sure to let Julius know you took the time to comment on his service.

Amy Velasquez

on Google

01.19.2026

George provided excellent customer service. He was on time and explained the process before starting the work. He answered all of my questions clearly and gave me recommendations. I will be using their services for other parts of the house in the future.

Miss Kay

on Google

01.19.2026

I just moved into a new apartment. However, they did not do a very good job of cleaning the carpet from the previous tenants. I booked an appointment to have 2 rooms cleaned. Lee did an amazing job. He was in truck 1. The nasty dark stains, our gone. The carpet is very clean and now I can use my personal carpet cleaner to maintain it. I paid 179 for both rooms to receive a deep clean. Without the deep clean it would have been $89 for a basic cleaning. I am 100% satisfied with their work. And we're all familiar with the term "cool beans" lol

Latrice Jones

on Google

01.17.2026

The guy was very professional he educated me on the process of the service and was very knowledgeable

R

Randy

on TrueReview

01.16.2026

Friendly, good service, fair price.

Valerie B.

on Google

01.11.2026

I couldn’t be happier with the cleaning service. The cleaner was punctual, professional, and left my home spotless. Every detail was taken care of, and the space felt fresh and welcoming. Highly recommend!

Derian Hawkins

on Google

01.11.2026

I thought my carpet was unable to be saved but this guy did so magic my carpet hasn't looked this good in years

Response from the owner

29 days ago

We love doing this! Thank you for taking the time to share your experience.

Gail TripleOG

on Google

01.09.2026

Tech was very thorough, pleasant and professional

Response from the owner

28 days ago

Our pleasure to provide the quality service you were expecting. Thanks for the review.

S

Shirley Tabak

on TrueReview

01.06.2026

Outstanding service what a great guy..

Miss A.D.

on Google

01.05.2026

Ive done business w/them for approximately 4 years & this was my last. I dont tolerate unprofesstionalism. I got a service & paid for an additional "protection" spray which I had a question about. I called & left messages for almost three weeks & still no call back. They do not check a voicemail that you're always transferred to. When I did finally get ahold of a human, they just transferred me again, to voicemail. The last time I called, the lady in the sales department could care less about no one returning calls, her job is to simply transfer people which she made very clear. It should NEVER be this hard to communicate with a company that I paid to get a service from, because they have no issues calling me to book a service! UPDATE! John personally called me back & explained everything I needed to know! A four minute conversation took two weeks to have, but it happened! He was very eager to fix the communication barrier, & thats all I asked! Thank you!

J

Jacqueline Taylor

on TrueReview

01.04.2026

Rep was informative and pleasant.

12.30.2025

Mr.Lee is very good at what he does. Very respectful and specific with his details. I would recommend 200%

Response from the owner

about 1 month ago

Thank you

MELISSA Hawkins

on Google

12.22.2025

Our carpets look great and George did an AMAZING job !! We definitely want him to come do our next service !

Response from the owner

about 1 month ago

Thank you for taking the time to comment on the service. We look forward to seeing you next time.

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LaSanya Williams

on TrueReview

12.22.2025

The tech was amazing did a great job and I will definitely refer and use him again! He was polite took care of business and did it with ease all by himself. 2 rooms that were dead were brought back to life!!

C

Carol

on TrueReview

12.20.2025

Lee was super friendly and efficient! I would use this company again.

Richard Reens

on Google

12.19.2025

Gerald did a fantastic job of cleaning my red upholstered chairs. I thought they were faded from sun exposure, but it was actually dust and grime build up from years in east Dallas. Now they are deep red again! Very happy.

belinda Calloway

on Google

12.18.2025

Very nice work and the gentleman that came was a true gentleman.

Response from the owner

about 2 months ago

Thank you so much

Che Williams

on Google

12.17.2025

Loyace Mcdowell

on Google

12.17.2025

Alvin Jones

on Google

12.15.2025

The job was well done. He was fast very explaining. He explains really good. We’ll use them again. Great job.

Response from the owner

about 2 months ago

Thank you.

K

Katelyn

on TrueReview

12.14.2025

The technicians were nice, the service was acceptable but the customer service experience was the most miserable and horrific experiences we have ever had. During the service our power unfortunately went out. The technician instructed us to call the company back so we can have someone come out to complete the service. We had a rug and couch left covered in chemicals. We called over 10 times and no one ever answered or even called us back. We also left messages for the service manager with no response or ability to talk to anyone to resolve the situation. It has been 4 days and have still yet to have someone call us back. We ended up scheduling a new service online to have someone come complete the service, still getting charged a small fee after being told they would come back for free. Worst company customer service experience we have ever had.

T

Troy Jacobs

on TrueReview

12.12.2025

Lee (Truck #1) was awesome. The carpets looked amazing after he was done, which I really did not think was possible. Exceeded expectations. Lee was very honest and offered different recommendations, and also gave me some helpful advice with upkeeping the carpet in the future. Very satisfied.

Gianinna Sullivan

on Google

12.05.2025

Latia Thomas

on Google

12.03.2025

Satisfied with service and professionalism of service provider. My carpet looks good he arrived on time, was courteous, and worked quickly. However, I feel the advertisement and what you’re booked for is deceptive. The price that’s quoted is less than half of what I paid, unclear on what’s included in the price that’s advertised, but it isn’t a cleaning that would be useful to anyone actually looking to have carpet cleaned. Felt like the rug was pulled from under me as it relates to the price, no pun intended.

Response from the owner

2 months ago

Thank you for your feedback. We really do appreciate it. We do want you to know that the basic steam cleaning is a very good cleaning including residue free detergent, steam rinse and high powered extraction. It is intended for regular carpet maintenance. It sounds like the tech may have made it sound less than that when doing his walk through with you and we will address that based on your comments. We do try to be very transparent about the possible need for added products and services both on our website and over the phone with customers. As you can imagine there is a vast range of levels of soils present in customer homes depending on a number of factors including whether the carpet has been regularly cleaned or has perhaps been left a little to long between cleanings, the amount of traffic, number of spills and the amount of accumulated soils. There wasn't too too much of that type of soil present but enough to require a bit more service to achieve the best possible results. We do suggest a regular maintenance cleaning when the carpet begins to be visibly soiled to avoid the need for added products and service. We have added a note to your account regarding your comments and hope to hear from you when you need a maintenance cleaning.

l kramer

on Google

12.01.2025

Looks better than expected. Great job

Response from the owner

2 months ago

Thank you. We love to get the best possible results for our customers.

L

Larry

on TrueReview

11.30.2025

Great job

Norma Scott

on Google

11.29.2025

They came on the same day which was very important to me! They did my sofa and two side chairs. I was pleased with the results.

Response from the owner

2 months ago

Our pleasure. Thank you for your review.

R

Roy nash

on TrueReview

11.29.2025

They did a spectacular job, very courteous and professional and I will use them again in the future

P

Paul

on TrueReview

11.29.2025

George did an awesome job and was very timely. Would definitely hire again on my next move out.

Cindy Evans

on Google

11.28.2025

I am so glad I found We Clean Carpet online. Our carpet technician was George and he did a fantastic job! He was a hard worker, honoring, and kind! The house he cleaned for us was a short term rental and the last guests had not honored our property. The horrific tenants smoked a variety of substances in the house and after 4 days of me using an ozone machine the smell was still present in the carpet and furniture so I chose to utilize the odor removal service that We Clean Carpet offers. The stench was eliminated by 95% and the berber carpet that is 30+ years old looked brand new! George was super productive and accomplished it all in a timely manner. I would highly recommend this company and when we need our carpets cleaned again, I will be calling on this company.

Brenda Jackson

on Google

11.28.2025

L

Lonzell

on TrueReview

11.28.2025

Great service! Quick and easy scheduling and the technician arrived as scheduled. Friendly and he did a great job!

Mona Richard

on Google

11.27.2025

The cleaning crew arrived timely. A professional group, I love that. Offering me additional services too. I will definitely recommend you to everyone. Thanks a mil!

Alrich Smith

on Google

11.27.2025

Job well done! Technician was/is very knowledgeable and was done in an hour.Will definitely recommend.

Chebecka Carter

on Google

11.26.2025

We Clean Carpet provided an outstanding experience from start to finish with exceptional work performed by their technician, Lee. Lee worked with professional-grade cleaning equipment that performed a deep clean without over-wetting the carpet. Before cleaning, Lee carefully pre-treated stains, high-traffic areas, and pet spots. His attention to detail was clear throughout the entire process. The cleaning was thorough, efficient, and surprisingly quiet, minimizing disruption. Well done and thank you!

Daniel Sapp

on Google

11.26.2025

Great Service! We’re on time explained everything that was going to be done and how to maintain it. Very Friendly!

Response from the owner

2 months ago

Thank you