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WE CLEAN CARPET DALLAS

4.0

442 reviews

About

Our company, WE CLEAN CARPET®, has been serving the Dallas metro area since 1957. On average we clean 10,000 homes per year and have been rated #1 by our customers for both carpet and upholstery cleaning. We are a family owned and operated company with a strong belief in providing superior cleaning at a reasonable price. Our unique cleaning technique involves 100% Steam Cleaning with a patented six-inch overlap for carpet cleaning and a four-inch overlap for upholstery cleaning. We use only 100% Residue Free and 100% Earth Friendly cleaning agents along with our revolutionary high poweredIn addition to our superior cleaning process, we are distinguished from our competition by our wonderful staff. We employ the most competent staff of Certified Cleaning Technicians and Customer Service Representatives in the industry. They are experienced and knowledgeable, courteous and friendly. Their combined dedication to your needs makes your cleaning experience a breeze from scheduling your appointment to the completion of the job. You won’t find us using subcontractors or using high pressure sales tactics. Our pricing philosophy allows our customers to receive the very best cleaning available at a price they can afford. We don’t push unnecessary products or services that drive the cost of your cleaning beyond what you anticipated spending. It also allows our customers to have the cleaning done when it’s needed without having to wait until the budget allows, helping us help you maintain the clean environment you require in your home. After forty years in the business, WE CLEAN CARPET® continues to provide personal service to each of our customers. Thus, our continued success has been promoted by our thousands of satisfied customers. We hope to add you to our valued customer family. extraction process to completely clean your carpet and upholstery.

Contact

(214)-932-8666

PO BOX 202197 Dallas TX 75201

Business Hours

Sunday

Closed

Monday

07:00 AM - 07:00 PM

Tuesday

07:00 AM - 07:00 PM

Wednesday

07:00 AM - 07:00 PM

Thursday

07:00 AM - 07:00 PM

Friday

07:00 AM - 05:00 PM

Saturday

07:00 AM - 03:00 PM

Reviews (442)

Brandie Coleman

on Google

09.19.24

Amazing and friendly service!

Keisha Zimmerman

on Google

09.19.24

Great Service! Came right in wasted no time getting the job done… very upfront and honest!

Shawn Hogue

on Google

09.14.24

First off, the technician was great. He was friendly, talkative, knowledgeable. He gets an A+. The only thing I was a little surprised about was that I was quoted $70 and with all of the upgrades it ended up being 118. That was a little surprising. I think y’all should be a little bit more upfront with additional costs. It looks like the sofa is much better than before. Overall a good experience.

Kimberly Andrews

on Google

09.14.24

Julius did an excellent job and took his time cleaning our carpet. I have used this company several times and have always been taken care of. I will continue using them for future cleanings. Thanks Julius 😊

C

Cecilia Hill

on TrueReview

09.13.24

Great job!! Same day cleaning and fast, we are satisfied and we recommend to friends and family!

Sergio Reyes

on Google

09.13.24

I don't even know how to start my review for this amazing family business! Everything was amazing, Gerald is a rockstar. Great pricing! Great work too!

Response from the owner

6 days ago

Thanks! We do our best and appreciate you for taking the time to comment.

James V Drake

on Google

09.12.24

Showed up first thing this morning! Very nice technician, informative and respectful of my home. Carpets look great and home smells fresh.

Danny Pierce

on Google

09.11.24

Great service and friendly and efficient.

Response from the owner

8 days ago

Thank you

V

V. Edmond

on TrueReview

09.10.24

Carpet is so clean until it looks new. I will continue to use the service. Great job.

Jackie Harris

on Google

09.07.24

Erika Shults

on Google

09.07.24

I needed to deep clean my carpets after living in my apartment for the past three years because my dogs had pretty much spoiled them (accidents, vomit, normal dog stuff). I called We Clean Carpet this previous Wednesday and they got me in very quickly (Friday). They were scheduled to start at 3, but they were running behind schedule, so they called me and let me know. No problem - I appreciate the communication! Jerold, the technician, was very nice and caring, and I watched him as he took great care in cleaning my carpet. He really worked hard to get the dog stains out, and did his work pay off! The carpet look SO much better. Totally night and day. I honestly watched in shock as half of my carpet was bright and clean and the other half was dark and dirty. I had no idea how much dirt and gunk my dogs and I drag in. I am very thankful to Jerold and the team. He was great! Thank you so much!!

Edis Buezo-Benitez (gris)

on Google

09.06.24

The technicians do a great job in cleaning the carpets and removing any/most stains. they also provide the best alternatives so you can continue to get the great cleaning service at a an affordable price. If I have a last minute request, they always find a way to work me into the schedule. Staff is friendly and very professional.

Response from the owner

13 days ago

Thank you for your comments. We do use only the best available products and our techs are pretty darn knowledgeable. Thank you for noticing and taking the time to comment. We appreciate you.

B

Barbara Braswell

on TrueReview

09.03.24

Awesome job! I was very satisfied with the services. Our carpet looked great when finished.

S

Susana lopez

on TrueReview

08.30.24

Excellent service very good. Cleaning a very professional loved loved the cleaning n will use this company again

S

Susana lopez

on TrueReview

08.28.24

Excellent service very professional gentleman hard worker n professional. I can honestly said I was so impressed I didn't have check on him he did a deep clean and u will recommend your services most definately. The text is a credit to your company very impressed

G

Gwen Perry

on TrueReview

08.28.24

The introduction was very warm and pleasant made me feel comfortable having a stranger in my house he provided great information about treatments and longevity on how to keep carpet clean offered great tips without aggressive upsale on protection products I would recommend this company to anyone not too expensive overall fantastic service!!!!!!!

K

Kim Saylor

on TrueReview

08.28.24

Great job !! Excellent service !!

Vijay Anand

on Google

08.28.24

Great results , honest team. Jerome was great !

D

DJ Jantz

on TrueReview

08.26.24

Representative did as promised. Job well done

gail biggerstaff

on Google

08.26.24

Gentleman did a great job cleaning carpet and explained why I was having problems with carpet. Plus he was a total kind and inspirational man.

Response from the owner

24 days ago

Thank you for your comments.

R

Ruth Snelling

on TrueReview

08.25.24

My carpet looks really good & very clean . The tech that cleaned my carpet was very thorough & explained everything. Very happy with the results.

Joy A.

on Google

08.22.24

I appreciate the wonderful cleaning carpet service provided by We Clean Carpet. They got the job done. IG:Unlockedjoy88

Response from the owner

28 days ago

Thank you !

Ronesha Cobb

on Google

08.21.24

Ask for Lee truck 5!! He was very cool and gave me tips to keep it clean with my boy dog. Very professional and I actually left him at my house and went back to work and he text me when it was all done. Ask for Lee!!

08.21.24

These guys were amazing! called this morning and they were at my home within 2 hours. Julius was efficient, informative, and professional. Treated an ottoman for pet urine and so far it’s solid.

Drew Fitness

on Google

08.20.24

Great pricing! And very fast service! My carpet was clean in no time!

Response from the owner

about 1 month ago

Thank you for taking time to comment. We appreciate you.

MSE Information

on Google

08.20.24

The job was done on time and done very well. Thank you.

Mad Dog

on Google

08.19.24

D

Damon Moore

on TrueReview

08.15.24

The service was excellent the technician was very professional and nice only thing is I think I should have gotten my rug cleaned for free since I didn't have any hallway carpet as well as spending over 200 when I originally was just wanting the special but good work ain't cheap and cheap work ain't good

L

Livingstone Otundo

on TrueReview

08.15.24

Excellent work

L

Linda Christianson

on TrueReview

08.14.24

We Clean always does a great job. Technicians are friendly, hard working and care about the customer being happy with the job they did.

R

Rochelle N

on TrueReview

08.14.24

Great work Explained everything

Leah Shores Hunt

on Google

08.14.24

Lee was exceptional - listened to my concerns, was very detailed in his cleaning and had a great attitude. Would highly recommend! #GenX

Kai Huynh

on Google

08.12.24

Pretty upset with the service. We were quoted online for $150…only reason why we even called them out to do a job. When they came out I asked to clean 2 more chairs. He added all the service and told me the total was $200 something…only reason I agreed so quick because I thought that was not bad at all. Come to realize after the service was done, the invoice said total was $400!!! He never told me the total was $400 otherwise I wouldn’t have agreed to the job. I felt like it was his mistake by telling me it was $200 and not even realize he did…called them and they said they can’t do anything about it. By reading the other reviews, looks like this isn’t the first time it has happened before. Not only that…the job done is mediocre. Not worth $400 at all. How did $150 online quote go up to $400???

Response from the owner

about 1 month ago

We are sorry to hear you were less than satisfied with your service. It does appear that you used the online tool and scheduled for a basic cleaning of 2 sofas and two area rugs. The estimated price for the basic clean of those four items was $139 plus tax for the basic cleaning. On the online tool it does say in large print that pet and urine treatments, stainguard protector and products for severe soils are not included in a basic clean and that they start at $20 if they are needed and will be determined by tech at the time of service. Your price increased because you added on to the service. You added two additional chairs to be cleaned. You needed urine treatments on two items and added them. There were some severe soils that needed added attention and you added deep clean products for them with the technician. You also added $80 in stainguard protection that is an optional product. We absolutely want you to be satisfied with the results and did send you a satisfaction text and did not get a response. Please contact our Service Manager at 855-651-5939 and we will resend the satisfaction reply notice. We will come out and redo any portion of the service thought to be unsatisfactory at no charge. Please give us a call.

Larry Faulks

on Google

08.10.24

Great job cleaning carpet. Got out spots that were not expected to be cleaned. Price went up from the internet price but that was to be expected I guess. So if you have stains that will cost you extra.

Damon Moore

on Google

08.09.24

Very friendly professional and time friendly great job

Robbie Hamilton

on Google

08.09.24

M

Matt P

on TrueReview

08.06.24

Great service. On time. Very friendly and professional.

Sylvia E

on Google

08.06.24

Excellent service. I would recommend.

Ron Calcote

on Google

08.05.24

Great service will differently book again…….

H

Heather

on TrueReview

08.04.24

Excellent service. Great job!

08.05.24

Julee Hoye

on Google

08.02.24

Our tech was great! He explained everything as far as the services and chemicals he was using. Excellent service and I will be referring them.

Eddie Leach

on Google

08.02.24

N

Navid

on TrueReview

08.01.24

Very quick service, the price is very reasonable. The guy who came to clean was very nice

T

Tracey Dingus

on TrueReview

07.30.24

I was very pleased with the technician. HE was kind, respectful and cared about my concerns. I didn't have much money so, I needed a company that would work with my budget. I was really blessed. I am thankful for the hard work he did to clean my old, worn out carpet that needs to be replaced. He made me feel good about being in my home again. I was proud of the place I have to live. It is clean. It smells good. The atmosphere changed in my home after he cleaned all that dirt. I was ecstatic. I live on a fixed income. Life is challenging. But this carpet company is worth the investment of giving them your business. I had originally scheduled with another company. I ended up having to get someone right away. They came the same day. Customer service was reliable, friendly and efficient. I am a very happy customer.Thank you so much.

Colin McKenzie

on Google

07.29.24

Anita diaz

on Google

07.26.24

I am very impressive by the professionalism and knowledge of the technician. He did an outstanding job , I definitely will recommend this company as they are truly a 5 star business!!!

T

Tishauna

on TrueReview

07.26.24

Great service, quick and easy. Punctual and friendly. Moved into my new apartment that smelled really badly of cigarettes from prev tenant and it’s completely gone now and smells and looks amazing. A little pricey but it’s totally worth it.

Michelle Grissman

on Google

07.26.24

Very friendly, informative and fast service and they were available to book quickly. No scheduling hassles. And best of all, my carpet is super clean and fresh. I would highly recommend go with We Clean Carpets!

leslie lopez

on Google

07.26.24

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