***DO NOT USE THIS COMPANY*** We Clean Carpets ruined my 8x10 rug. After MANY attempts to get them to come redo what they messed up, they were no-shows twice. The manager is IMPOSSIBLE to get in touch with--and when you do, he is full of empty promises. I absolutely do NOT recommend this company for carpet or rug cleaning.

Our Tech was absolutely amazing. Thoroughly explained our problem areas and offered suggestions and solutions. Very kind, polite, and patient. I would highly recommend and would like to have the very same tech with future cleaning. We are very pleased!

We Clean Carpets always do a great job!

He was on time and explained what he was going to do and completed the job in about 90 minutes

We totally love the theTech we had. He was very knowledgeable,he did a great job ,he knew what he was doing and answered every question ,truly a awesome guy!

Did an amazing job

4

Lee the cleaner was professional and did a great job!

Our tech was good and pay attention to detail needs. He explained each step to my husband who always ask question. We are waiting for drying time now because guess comes tonight. The carpet is clean Mr. Clean!👍👍😁❤️🙏⚘️

So unhappy with their lack of customer service. They no-showed me on the last day of my lease. I had to call them to find out they weren't actually coming. My landlord was gracious enough to let them come the next day, but that means I have to pay for a service I can't see the results of. Not to mention my wasted vacation day. Then when they did show up, they tried to tell me it would actually be 3x what I was quoted online. It was only after asking multiple times that I figured out they were adding additional services that I didn't ask for. When I told them to just do the general maintenance cleaning they tried to scare me into thinking I wouldn't get my deposit back if I didn't pay for the deep cleaning. The carpet is only 2.5 years old and we don't have pets or wear our shoes in the house. General maintenance was fine.

Service is ok. However It’s n like you Bait and Switch to the customer with no mention of a cleaner that costs as much as the cleaning fee. It’s unspoken hidden fees. I did not request additional spot cleaning yet up charged $60.00. Very disappointed With you sneaky practices.

worst cleaning

He was kind and courteous and careful. Will use them again whenever necessary

Excellent work and vey nice client attention.

These people are scam artist. Technician showed up and wanted to up charge. Told them we needed to discuss the price. He stated if he left and came back there would be a extra hundred dollars added. We went with someone else. Then our credit card was charged for a cleaning that never happened.

The technician was a complete professional. What a great asset to the company We Clean Carpet!!

Professional and kind

Lee was FANTASTIC! I plan to use this company again because of him.

Julius from WeCleanCarpets Dallas just finished cleaning my area rug, and I couldn’t be more impressed. He was kind, professional, and incredibly knowledgeable. From the moment he arrived, he was transparent about the process and took the time to answer all of my questions without rushing. You can tell he genuinely cares about doing quality work and making sure the customer is satisfied. He went above and beyond to get my rug looking as close to new as possible, and I truly appreciated his effort and attention to detail. If you’re looking for someone you can trust to take great care of your rugs or carpets—Julius is your guy!

Was quick and the carpet looks great and smells great, had to pay a little more to clean up some pet urine, but was worth the money, the staff was polite and professional

Lee was awesome for my move-out carpet cleaning. He was knowledgeable and efficient, and the carpets look and smell great!

Was very nice and kind and did an amazing job on my carpets

Great service from beginning to end. The carpet cleaner was so friendly and didn’t try to oversell.

Our tech Julius was very professional and did an outstanding job. I don't know what you pay him but you should consider doubling it!!!

Great service, on time, and very friendly!

Would have given 5 star if I had been fully informed about extras.

The technician was very friendly and knowledgeable. He did a excellent job. This is my 2nd time using them. I will be using them again.

Do not use use first of all it’s not $69. They charge three times the amount of Stanley Steamer or any other reputable company they take your card before they start which is fine but not if they charge whatever they want. these people send your home are thugs saying bad language I asked him to leave. I was uncomfortable I said this is a scam and he started screaming. You have buyers remorse. I ask him not to continue to leave my home Because I agreed to 69 dollar's not 380 they charged to my card I just kept the cushions to the couch to the side I was afraid he was going to add a separate bill for that I refused to allow him to clean the chairs all his machinery’s holding my front door open I finally had to call the police because he would not leave he was sitting outside smoking smoking waiting on his manager to call him for 1hour with hoses holding my front door a there a scam

Outstanding from scheduling to service! Tech was very knowledgeable and professional. Very impressed with the job and would definitely recommend.

Nice, friendly technician did an excellent job!

Good service polite person

Really good work, tech was friendly and curtious. Did a professional job, even stains I didn’t think would come off were removed. Definitely calling them next time.

Did a really good job. Put life back into my carpet

Good and quick service

Jerold was very nice, he got the work done expertly and the price was right for my den and area rug, Thank you!

Carpet looks new

Awesome job, Only the my $120.00 job I was told over the phone turn into $320 wow

Julius, my technician was Awesome!!! He was on time and answered all of my questions. He was very polite and efficient!!! I will ask for him next time.

Paid double what I was quoted over the phone - $129 turned into nearly $350. My carpets STILL dirty. Noone will call back. The technician was really nice and professional, though.

My carpet technician was excellent. He was very knowledgeable and professional. He took the time to explain the process and recommended I get protectant. I did and was very pleased with his service.

We clean carpet always does a good when! I’m very impressed with the quality of the carpet! I highly recommend 🤗

Julius was a great tech, went above and beyond.

I used We Clean Carpet in the past for my last apartment, to clean the carpets once we moved out and they did a beautiful job. I figured to give them a chance to clean my couch and recliner and I was very surprised that they did not do a good job and I was overcharged by $40. They will tell you they're giving you an estimate but they were so far from the actual price, I was very shocked. To clean my furniture they basically used these old outdated machines to suck water that they spray on the couches. Definitely not worth $100. I called management to inform them they gave me the wrong invoice for like $140 and also to express my disappointment and I was told I was WRONG! If you need your couches clean I don't recommend them but maybe give them an opportunity for the floors. I probably won't use them again I'll try someone else.

Great service. The tech was professional and courteous. George, did a fabulous job on both the carpet and furniture.

Tech was very friendly and professional. He did arrive a bit late which is why it's only 4 stars.

The technician was on time and friendly, but the overall experience was disappointing. Upon arrival, he tried to charge double the quoted price, even though there were no stains or problem areas that would justify any extra treatment. He completed three medium-sized bedrooms, a hallway, and a flight of stairs in just 28 minutes, which felt rushed and unprofessional. That’s far too quick for a proper professional clean, and it showed in the results. Even with ceiling fans on, the carpet was still wet more than 12 hours later—likely due to poor extraction technique or weak equipment. There were also water puddles left in the bathroom where the machine was hooked up and at the bottom of the stairs where he finished. He should have taken a moment to clean those up. Overall, not the level of professionalism I expected.

Cleaning tech was very friendly and knowledgeable.