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WE CLEAN CARPET DALLAS

4.5

1051 reviews

About

Our company, WE CLEAN CARPET®, has been serving the Dallas metro area since 1957. On average we clean 10,000 homes per year and have been rated #1 by our customers for both carpet and upholstery cleaning. We are a family owned and operated company with a strong belief in providing superior cleaning at a reasonable price. Our unique cleaning technique involves 100% Steam Cleaning with a patented six-inch overlap for carpet cleaning and a four-inch overlap for upholstery cleaning. We use only 100% Residue Free and 100% Earth Friendly cleaning agents along with our revolutionary high poweredIn addition to our superior cleaning process, we are distinguished from our competition by our wonderful staff. We employ the most competent staff of Certified Cleaning Technicians and Customer Service Representatives in the industry. They are experienced and knowledgeable, courteous and friendly. Their combined dedication to your needs makes your cleaning experience a breeze from scheduling your appointment to the completion of the job. You won’t find us using subcontractors or using high pressure sales tactics. Our pricing philosophy allows our customers to receive the very best cleaning available at a price they can afford. We don’t push unnecessary products or services that drive the cost of your cleaning beyond what you anticipated spending. It also allows our customers to have the cleaning done when it’s needed without having to wait until the budget allows, helping us help you maintain the clean environment you require in your home. After forty years in the business, WE CLEAN CARPET® continues to provide personal service to each of our customers. Thus, our continued success has been promoted by our thousands of satisfied customers. We hope to add you to our valued customer family. extraction process to completely clean your carpet and upholstery.

Contact

(214)-932-8666

PO BOX 202197 Dallas TX 75201

Business Hours

Sunday

Closed

Monday

06:00 AM - 06:00 PM

Tuesday

06:00 AM - 06:00 PM

Wednesday

06:00 AM - 06:00 PM

Thursday

06:00 AM - 06:00 PM

Friday

06:00 AM - 04:00 PM

Saturday

06:00 AM - 02:00 PM

Reviews (1,051)

sharese carter

on Google

03.28.2026

We clean carpets do a great job this is my third time getting my furniture cleaned and it looks great every time. Lee is who cleaned it this time thanks Lee he was really awesome!

Monique Rezaei

on Google

03.27.2026

Julius came out today and was incredible. Super knowledgeable and did a wonderful job!

LEF2065

on Google

03.27.2026

Julius was timely, professional, respectful of property and home. He was also very informative. Service excellence!

Amanda Zmolek

on Google

03.27.2026

Fast and easy! Booked all online, and they were in and out in 30 minutes. Pricing was as quoted. I should have called them years ago and definitely will recommend and use again.

Micheal

on Google

03.27.2026

I would give 0 stars if I could. This was one of the worst service experiences I’ve ever had. I called ahead for a simple job, one room and a single rug, and was given a clear price both over the phone and on their website. When the technician arrived, he immediately tried to upsell. To make it worse, I wasn’t told the new total until after I had already paid. I shut it down right away, said I would not be moving forward, and asked for a refund since no work had been done. Instead of resolving it professionally, the owner called me and was extremely rude and unprofessional. He raised his voice and insisted I still owed an $80 fee just for them showing up and looking at the rug. When I pushed back, he tried to guilt trip me by saying I was taking money out of his technician’s pocket. Completely inappropriate and lacking basic professionalism. I ended up disputing the charge with my credit card company, which credited me while the investigation is ongoing. Meanwhile, this company has made no effort to refund anything and is still holding onto nearly $300 for zero work performed. If you take the time to read their negative reviews, you will see a clear pattern of similar experiences. Do not walk, RUN away from this place. The cherry on top is that they continue to spam my email with nonstop promotional messages that clutter my inbox. I had to manually mark them as spam just to make it stop.

M

Michael

on TrueReview

03.27.2026

I would give 0 stars if I could. This was one of the worst service experiences I’ve ever had. I called ahead for a simple job, one room and a single rug, and was given a clear price both over the phone and on their website. When the technician arrived, he immediately tried to upsell. To make it worse, I wasn’t told the new total until after I had already paid. I shut it down right away, said I would not be moving forward, and asked for a refund since no work had been done. Instead of resolving it professionally, the owner called me and was extremely rude and unprofessional. He raised his voice and insisted I still owed an $80 fee just for them showing up and looking at the rug. When I pushed back, he tried to guilt trip me by saying I was taking money out of his technician’s pocket. Completely inappropriate and lacking basic professionalism. I ended up disputing the charge with my credit card company, which credited me while the investigation is ongoing. Meanwhile, this company has made no effort to refund anything and is still holding onto nearly $300 for zero work performed. If you take the time to read their negative reviews, you will see a clear pattern of similar experiences. Do not walk, RUN away from this place. The cherry on top is that they continue to spam my email with nonstop promotional messages that clutter my inbox. I had to manually mark them as spam just to make it stop.

Maryanne Burke

on Google

03.26.2026

Is anybody able to provide me with a phone number where someone actually picks up the phone or call you back? It's been 48 hours now since I received horrible service and I have called probably 50 numbers and no one has reached back out

Janet Staley

on Google

03.26.2026

Jared Gibson

on Google

03.25.2026

Julius, our tech was awesome! The upholstery cleaning was great, and an extremely reasonable price. I never know if adding any of the suggested heavy stain removals, or treatments is necessary, so it could gave been even less to do the job. I never felt any pressure from Julius, though, so I think it may have been necessary.

Tawna Kuni

on Google

03.25.2026

Awesome service by Julius, and on time, comminicative, fair pricing and great results!

Neda Bionghi

on Google

03.25.2026

Have used them multiple times to clean my carpet and they have gotten the worst stains out. They are efficient and do a great job!

Debbie Wood

on Google

03.24.2026

Julius was great. Very thorough my rods look brand new

Response from the owner

3 days ago

Thank you

Esther Salinas

on Google

03.19.2026

Julius came out to my property after a few Miscommunications with the office and he went above and beyond with customer service. I forgot how irritated I was initially lol but that’s good old fashion customer service. The carpet looks AMAZING and I will definitely use this company again! Thank you Julius for insuring we had the best service experience! Updated: 4 days later the stains resurfaced. Not sure if this is normal. Hoping someone reaches out to us to confirm if this is normal.

Response from the owner

8 days ago

We apologize for the mix up. So glad we were able to get together and get it done just the way you needed. Thank you for the review.

K

Kennedy

on TrueReview

03.19.2026

Job well done

Jania Collins

on Google

03.18.2026

Ask for George. He is amazing

Malia M

on Google

03.18.2026

Amazing service and great customer service. They got my sofas, pillows and carpet cleaned in less than 2hrs and I was very satisfied with the outcome.

Trisha Franks

on Google

03.16.2026

Beware this is NOT a 89.50 clean like they make it out to seem. They book you on that price but then when they get to your place they are very ademint they can’t do the “basic” clean on your stuff. They upsell you very hard through the whole process. Overall the customer experience was incredibly uncomfortable and I will never be using them again. I left paying 240 for what they said was the basic clean

J

Jennifer Robinson

on TrueReview

03.16.2026

My carpet looks amazing. He treated my carpet, was very friendly and professional. I will definitely continue to use them🩷🩷🩷🩷

I

Ietrice Mayberry

on TrueReview

03.16.2026

One Word. Awesome!!!

Angela Greer

on Google

03.14.2026

Lee truck 1- steam cleaner

K

Kenyon Hill Walter

on TrueReview

03.11.2026

Great job very knowledgeable

Sherry Crayton

on Google

03.11.2026

Sharon Bartlett

on Google

03.10.2026

Elaine Sumera

on Google

03.10.2026

My technician was efficient friendly and respectful…

D

Deanna Templeton

on TrueReview

03.10.2026

Great company excellent job well done very happy. I would recommend this company..

Lorita Owens

on Google

03.09.2026

Mr Lee came in and did the carpet cleaning with no problem

Response from the owner

16 days ago

Thank you.

Chanta Taylor

on Google

03.08.2026

Good service carpet was pretty bad got most the stains out but an all the dirty very please. Julius was awesome!!!

Response from the owner

16 days ago

Thank you

Sara Sandusky

on Google

03.07.2026

Misleading Pricing and Overcharged! - the price they list on their website is only for the steam clean. They charge extra for a what they call a "deep clean." The deep clean ended up being they went around and sprayed cleaner on the carpet before doing the wet vac. (Were they planning on not using cleaner at all otherwise?) They said on the phone the deep clean was an extra $20. Well it ended up being $30 and for every area. So $30 extra for the hall, $30 extra for the stairs, and $30 extra for the bedroom. They didn't have to move a single piece of furniture, were in and out in 30 minutes, didn't bother wiping up the water at the base of the stairs on the hard floors, made it sound like they were doing me a favor by including the closet in the bedroom "for free" (I had to point out they tried to charge me $30 for the deep clean in the closet and make them take it off. We are talking a small closet in a small bedroom here). There was an extra added "environmental fee" tacked on to the price, and to top it off, the tax rate they charged was 10.3% after doing the math. Unacceptable. Will never do business with them again.

Response from the owner

16 days ago

Please contact our Service manager 855-651-5939. We are very upfront about the possible need for added treatments. Our basic wash does include the prespray with residue free detergent and powerful steam rinse but not include added products for severe soils. On the phone you were told that added products START at $20 and are based on need and severity of soils to be determined at the time of service. Was your carpet in a regularly maintained state or were there accumulated soils/spills? Our basic wash is a great regular maintenance cleaning designed for when the carpet begins to visibly soiled. However when it has been too long between cleanings and there are severe soils added products and sometimes the use of the counter rotating brush service are required at added cost to obtain the best possible results. Please give us a call to discuss.

S

Shelly

on TrueReview

03.06.2026

Julius was efficient, pleasant, and did a terric job. He’s a professional!

Claudia Hill

on Google

03.05.2026

Julius was very informative and kind. He takes pride in his work and did a good job.

Jin Tian

on Google

03.05.2026

Iesha Crowder

on Google

03.04.2026

A

Angelia Walker

on TrueReview

03.04.2026

Good afternoon everyone, Julius came out today and clean our carpet and a very large white area rug.! he assess the situation gave me the price upfront. Also gave me the opportunity to make the final payment at the end. He was very efficient, professional, and knowledgeable. Even though it was carpet cleaning, it was a great experience. Thank you, Julius. You did an amazing phenomenal job. This comes from a real person.:)

Christy Mister

on Google

03.03.2026

We Clean Carpet and Upholstery does a great job every time. I’ll always choose them for my carpet cleaning needs. I get a different tech each time but Julius was a godsend today. Very friendly, provided excellent service.

asad mohammad

on Google

03.02.2026

I was very disappointed with the outcome initially. However, after my first experience, the manager reached out and sent a technician named Jerold to address the issue — and I’m very glad they did. Jerold did an excellent job removing the stains that were previously untouched. The difference was clearly visible, and the carpet finally looked properly cleaned. Based on the quality of his work, I also had him clean another room that was heavily soiled and had pest contamination. He handled it thoroughly and professionally, and the results were impressive. If your carpet is heavily soiled or has pet contamination, I would recommend opting for the appropriate add-on treatments, as they can make a significant difference in the final results. I truly appreciate the company making the effort to resolve the situation and sending someone who clearly knows what he’s doing. Jerold was professional, courteous, and detail-oriented. Because of his work and the company’s follow-up, my experience ultimately turned into a positive one. I would recommend this company for carpet cleaning services — just make sure to include the necessary add-ons if your carpet is in poor condition.

Tania Bailey

on Google

03.01.2026

Paid $200 for them to ruin my carpet. What was supposed to be a $79 basic service transformed into the cleaner mixing chemicals on my carpet that turned it colors, and up charging me for it. I called the back to complain, they blamed it on me even though I literally just had pictures taken to list my home for sale. This place is a scam. Service is not performed by professionals. Do not use.

Alyssa Padilla

on Google

02.28.2026

The low pricing is what initially drew me in, and scheduling the appointment was very easy and convenient. However, the experience after that was frustrating. They sent an overwhelming number of reminders about the appointment — far more than necessary. The technician who cleaned the couch was very polite and professional, which I appreciated. Unfortunately, the results were disappointing. My couch actually looks worse than it did before the cleaning. He explained that whatever product he used might cause dirt to rise to the surface once the couch dried, but that didn’t make much sense to me. If I’m paying to have my couch cleaned, I certainly don’t expect new or more visible stains afterward. Additionally, he repeatedly mentioned that his work van was on some type of timer and that he could only turn it on at certain times. That explanation felt unusual and honestly made me a bit uneasy. Overall, while the booking process and technician’s demeanor were positive, the cleaning results and overall experience did not meet my expectations.

Raquel Gooden

on Google

02.28.2026

2 thumbs up

Response from the owner

27 days ago

Thank you Rachel

Frances Terry

on Google

02.26.2026

Response from the owner

28 days ago

Thank you for your review.

Thressa Keist

on Google

02.24.2026

Lee did a great job, he was quick and left our carpet looking great !

Kendale Brown

on Google

02.24.2026

The price tripled after online estimate and customer service is poor. The guy came out was awesome though.

Amie Bailey

on Google

02.24.2026

Great job!!!!

Response from the owner

about 1 month ago

Thanks So Much

B

Britney

on TrueReview

02.23.2026

George was great! Even worked with is within our budget. Carpet was clean and smelled great! He was quick and efficient as well as an overall pleasant person. Highly recommend

Gladys Onderi

on Google

02.22.2026

Response from the owner

about 1 month ago

Gladys thank you for taking the time to review your service. Please let us know how we could have improved on your experience to make it worthy of five stars. Your satisfaction is important to us. 855-651-5938

Samad Yousuf

on Google

02.21.2026

Jerold did a great job, was efficient and got every spot we saw cleaned! Would highly recommend

Terry Mitchell

on Google

02.21.2026

M

Michael

on TrueReview

02.19.2026

Great job on bad carpet. Julius was helpful and considerate

Tonya G

on Google

02.19.2026

We got our carpet cleaning done because our landlord requested it and we have to show them the receipts along with pics when we vacate the house. I didn’t like how this company put on the invoice that we declined deep steam cleaning. If you are a reputable company that cleans carpets for your business, why wouldn’t you do a deep cleaning and not overcharge people with the extra add-ons. I would never use them again.

laura katherine peña moya

on Google

02.17.2026

I’m happy with them because they are willing to come back if I feel like something did it look good, but I called the they came back and did such a great job, and makes more professional when the owner comunícate with me and the staff do a really great job, loved it!

stormy reign

on Google

02.17.2026