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WE CLEAN CARPET DALLAS

4.5

829 reviews

About

Our company, WE CLEAN CARPET®, has been serving the Dallas metro area since 1957. On average we clean 10,000 homes per year and have been rated #1 by our customers for both carpet and upholstery cleaning. We are a family owned and operated company with a strong belief in providing superior cleaning at a reasonable price. Our unique cleaning technique involves 100% Steam Cleaning with a patented six-inch overlap for carpet cleaning and a four-inch overlap for upholstery cleaning. We use only 100% Residue Free and 100% Earth Friendly cleaning agents along with our revolutionary high poweredIn addition to our superior cleaning process, we are distinguished from our competition by our wonderful staff. We employ the most competent staff of Certified Cleaning Technicians and Customer Service Representatives in the industry. They are experienced and knowledgeable, courteous and friendly. Their combined dedication to your needs makes your cleaning experience a breeze from scheduling your appointment to the completion of the job. You won’t find us using subcontractors or using high pressure sales tactics. Our pricing philosophy allows our customers to receive the very best cleaning available at a price they can afford. We don’t push unnecessary products or services that drive the cost of your cleaning beyond what you anticipated spending. It also allows our customers to have the cleaning done when it’s needed without having to wait until the budget allows, helping us help you maintain the clean environment you require in your home. After forty years in the business, WE CLEAN CARPET® continues to provide personal service to each of our customers. Thus, our continued success has been promoted by our thousands of satisfied customers. We hope to add you to our valued customer family. extraction process to completely clean your carpet and upholstery.

Contact

(214)-932-8666

PO BOX 202197 Dallas TX 75201

Business Hours

Sunday

Closed

Monday

07:00 AM - 07:00 PM

Tuesday

07:00 AM - 07:00 PM

Wednesday

07:00 AM - 07:00 PM

Thursday

07:00 AM - 07:00 PM

Friday

07:00 AM - 05:00 PM

Saturday

07:00 AM - 03:00 PM

Reviews (829)

A

ana

on TrueReview

08.14.2025

Julius. He was extremely polite, professional, and attentive to detail. From the moment he arrived, he treated my home with care and respect. He explained the process clearly, worked efficiently, and went above and beyond to make sure the sofa looked brand new. The results were outstanding — far better than I expected. I’m truly impressed with his work ethic and skill. Julius is a true asset to the company, and I highly recommend him!

Ana Taylor

on Google

08.13.2025

I had We Clean Carpet come to my home to clean a sofa, and they sent Julius. He was extremely polite, professional, and attentive to detail. From the moment he arrived, he treated my home with care and respect. He explained the process clearly, worked efficiently, and went above and beyond to make sure the sofa looked brand new. The results were outstanding — far better than I expected. I’m truly impressed with his work ethic and skill. Julius is a true asset to the company, and I highly recommend him and We Clean Carpet!

Brittany Prince

on Google

08.12.2025

Julius was amazing and very efficient would definitely use him again. Super friendly!

Stephanie Handorf

on Google

08.12.2025

Loved this carpet cleaning service! George was very kind and professional and did such a great job getting our rug clean and back to like new!

Clara Graham

on Google

08.10.2025

We had a great pleasure to have Mr. Lee come clean our carpets in the house. He has an excellent customer service, very professional and good at what he does. He is a great asset to your company and we are pleased with him. We recommend Lee 100%

Alisha

on Google

08.10.2025

Horrible.

Brittany Layne

on Google

08.08.2025

We’ve used this company 4 times now (2 at our old house and 2 at our current), and have been satisfied every time. We’ve had at least 2 (maybe 3) different techs, all of which were really kind and professional. Julius was our tech today. He stayed a couple extra minutes after he finished up to give our dog some love. This company has always done good work for us. Highly recommend and we’ll definitely continue to use them in the future.

LaJean Beale

on Google

08.08.2025

Julius assessed my home for cleaning, and let me know what to expect. He was very respectful, polite and (most importantly) did a great job!

Melissa Curtis

on Google

08.08.2025

George did an excellent job cleaning my carpets and sofa. Very professional and friendly.

Darrel Griffin

on Google

08.07.2025

Mr. George was awesome great great customer service and hospitality, very professional.!! Thank you. Mr. Darrel Griffin!

Response from the owner

8 days ago

Thanks Darrel. We will give George a shout out about your comments.

J. Sanders-Nelson

on Google

08.05.2025

The technician was courteous friendly and very efficient. My couch looks and smells great. Very thankful

Response from the owner

9 days ago

Thank you for reviewing your upholstery cleaning service

Lisa Butler

on Google

08.04.2025

I’ve been using them to clean my rugs for at least 5 years! They’re quick, courteous, good prices and always do a great job. I’ve got large wool rugs, a Persian rug and a large cotton rug.

Response from the owner

9 days ago

Really nice to hear a detailed review of your experience.

08.04.2025

Quoted at $60. Looked at my statement and price ended up being over $200 for a small apartment that only has carpet in the bedroom. The guy also didn’t bother to try to move my bed (which is extremely easy to move bc of the light bed frame) and had missed the whole entire area under bed. He also missed a ton of areas in my closet and under my recliner next to my bed bc he also didn’t bother to move that

Response from the owner

11 days ago

We would really like to address your concerns. We don't offer a price of $60. We would need you to reach us at 855-651-5939 as we don't see a last name associated with your review.

J

Jenny Bell

on TrueReview

08.02.2025

Excellent Work thank you so much

08.01.2025

Was efficient, cleaner worked quickly and had a good demeanor. A+ service.

Matt Schweyer

on Google

08.01.2025

Great job! My dog threw up and stained the carpet. Rug looks a brand new!

Alicia Villafranco

on Google

08.01.2025

Carpet tech was very professional and courteous. I will use them and refer to my neighbors in my community. However, I would like a business card in the future, so I can refer to my neighbors. 😊

M

marlene nourbakhsh

on TrueReview

07.31.2025

Extremely professional pleased with the results

Tyler Smith

on Google

07.30.2025

Gerald was great very knowledgeable and professional

Response from the owner

15 days ago

Thank you Tyler. We appreciate your comment on your service

김동진

on Google

07.30.2025

Cj Fletcher

on Google

07.25.2025

Carpets are older and had some large areas of stains. Tech pre-treated and scrubbed and then shampooed. Carpets look amazing. Only 1 small stain remains. I have never had a tech spend so much time on my carpets to ensure they were clean. Will definitely use them again.

Response from the owner

18 days ago

Thank you

K Jones

on Google

07.24.2025

Julius Burke did an amazing job cleaning my sectional couch. He provided great recommendations regarding the maintenance of my furniture. I would recommend and use the services again.

Ashley Bell

on Google

07.24.2025

We are very happy with the cleaning and service our tech provided. He did a great job and also provided some education as well as tips on maintaining our carpets. I will be using them again.

Alejandra Torres

on Google

07.23.2025

Paid $108 for a 20-minute “cleaning” that didn’t actually clean anything. The tech asked if I rented, then tried to upsell me on $200+ of extras. When I declined, he said he’d “make a note of that” on the receipt. The comment felt unnecessary and weirdly passive-aggressive. I didn’t ask for deep cleaning, just a standard service, but even that wasn’t done. Carpet was slightly damp, no visible difference, and the biggest room wasn’t cleaned at all, just the closet. I left a review through True Review, and an alleged manager (it was actually the owner) contacted me from a personal number without introducing themselves, offering to come back. When I said no thanks (I’d already rented a Rug Doctor and cleaned it myself), they said they’d contact my landlord instead, which is completely out of line. Unprofessional all around. If you don’t agree to the upsells, don’t expect much effort. Not worth it. Then the owner of the company called me again (this time to rant about my 1-star review) and hung up on me when I refused to let him "make me whole" to remove it.

Felisa Martin

on Google

07.22.2025

My carpet tech did a phenomenal job! I love this company.They are always on time and I am always satisfied with their service! I use them twice a year!

Response from the owner

23 days ago

Thank you! We really appreciate your patronage. Thanks for telling it like it is. We do our best.

kraybo1

on Google

07.21.2025

***DO NOT USE THIS COMPANY*** We Clean Carpets ruined my 8x10 rug. After MANY attempts to get them to come redo what they messed up, they were no-shows twice. The manager is IMPOSSIBLE to get in touch with--and when you do, he is full of empty promises. I absolutely do NOT recommend this company for carpet or rug cleaning.

J

Jack Taylor

on TrueReview

07.21.2025

Our Tech was absolutely amazing. Thoroughly explained our problem areas and offered suggestions and solutions. Very kind, polite, and patient. I would highly recommend and would like to have the very same tech with future cleaning. We are very pleased!

L

Latonya Runnels

on TrueReview

07.19.2025

We Clean Carpets always do a great job!

D Jackson

on Google

07.19.2025

He was on time and explained what he was going to do and completed the job in about 90 minutes

Toyota Griff

on Google

07.19.2025

We totally love the theTech we had. He was very knowledgeable,he did a great job ,he knew what he was doing and answered every question ,truly a awesome guy!

Crystal Holmes

on Google

07.18.2025

Did an amazing job

L

Lee Minor

on TrueReview

07.18.2025

4

Laura Hodges

on Google

07.17.2025

Lee the cleaner was professional and did a great job!

Pastor Dorothy Smith Wilson

on Google

07.16.2025

Our tech was good and pay attention to detail needs. He explained each step to my husband who always ask question. We are waiting for drying time now because guess comes tonight. The carpet is clean Mr. Clean!👍👍😁❤️🙏⚘️

Emily Jordan

on Google

07.16.2025

So unhappy with their lack of customer service. They no-showed me on the last day of my lease. I had to call them to find out they weren't actually coming. My landlord was gracious enough to let them come the next day, but that means I have to pay for a service I can't see the results of. Not to mention my wasted vacation day. Then when they did show up, they tried to tell me it would actually be 3x what I was quoted online. It was only after asking multiple times that I figured out they were adding additional services that I didn't ask for. When I told them to just do the general maintenance cleaning they tried to scare me into thinking I wouldn't get my deposit back if I didn't pay for the deep cleaning. The carpet is only 2.5 years old and we don't have pets or wear our shoes in the house. General maintenance was fine.

K

Karen Turbeville

on TrueReview

07.15.2025

Service is ok. However It’s n like you Bait and Switch to the customer with no mention of a cleaner that costs as much as the cleaning fee. It’s unspoken hidden fees. I did not request additional spot cleaning yet up charged $60.00. Very disappointed With you sneaky practices.

A

Ann Tanedo

on TrueReview

07.15.2025

worst cleaning

Alma Howe

on Google

07.14.2025

He was kind and courteous and careful. Will use them again whenever necessary

Response from the owner

about 1 month ago

Thank you Alma. Our pleasure to provide your carpet and upholstery cleaning services anytime.

Ignacio Milans del Bosch

on Google

07.10.2025

Excellent work and vey nice client attention.

Ben Hales

on Google

07.10.2025

These people are scam artist. Technician showed up and wanted to up charge. Told them we needed to discuss the price. He stated if he left and came back there would be a extra hundred dollars added. We went with someone else. Then our credit card was charged for a cleaning that never happened.

Rick Wadley

on Google

07.09.2025

The technician was a complete professional. What a great asset to the company We Clean Carpet!!

S

Sauna Witherspoon

on TrueReview

07.05.2025

Professional and kind

Kysa Henry

on Google

07.03.2025

Lee was FANTASTIC! I plan to use this company again because of him.

Byron Patton

on Google

07.02.2025

Loghen Christyne

on Google

07.02.2025

Julius from WeCleanCarpets Dallas just finished cleaning my area rug, and I couldn’t be more impressed. He was kind, professional, and incredibly knowledgeable. From the moment he arrived, he was transparent about the process and took the time to answer all of my questions without rushing. You can tell he genuinely cares about doing quality work and making sure the customer is satisfied. He went above and beyond to get my rug looking as close to new as possible, and I truly appreciated his effort and attention to detail. If you’re looking for someone you can trust to take great care of your rugs or carpets—Julius is your guy!

Danielle Stevenson

on Google

07.01.2025

Was quick and the carpet looks great and smells great, had to pay a little more to clean up some pet urine, but was worth the money, the staff was polite and professional

Jacqueline Shorter

on Google

06.30.2025

Lee was awesome for my move-out carpet cleaning. He was knowledgeable and efficient, and the carpets look and smell great!

Latrice Carter

on Google

06.27.2025

Was very nice and kind and did an amazing job on my carpets

Michael B

on Google

06.26.2025

Great service from beginning to end. The carpet cleaner was so friendly and didn’t try to oversell.

M

Mike Henrie

on TrueReview

06.26.2025

Our tech Julius was very professional and did an outstanding job. I don't know what you pay him but you should consider doubling it!!!