Oh Kris was a great guy we have ever come across. Did a fantastic job with full enthusiasm. Very friendly and hard working guy. Please we want him next time

Mr Kris very very nice, he did a very nice job 🥰♥️

I booked We Clean last week for a sofa & love seat deep cleaning. Very great deal & Kris did a fantastic job

Great customer service.

Your tech was great and took good care of the rug and gave good customer service. Will use your service again

Kris did an amazing job explaining everything and suggesting the best service for our needs. He was both helpful and highly professional, ensuring we had a great experience from start to finish. He even accommodated our request to lift the equipment over a transition trim we had just installed. I would definitely recommend this company.

Looks great! Tech was super nice.

Chris was AMAZING! So kind and did a great job!

Guys were on time and quick and efficient.

The Technician was very friendly and thorough at his visit. He did a good job of explaining what was going to happen, gave recommendations for future. The furniture looks nice. Good job!!!

5 star service all around

Very disappointing experience. I had clearly agreed to the basic service and confirmed the price twice. When the technician inspected the carpet, I simply asked whether the “deep clean” was an additional service. The receipt clearly lists it as a “Deep Clean Add-On,” yet he seemed unwilling to acknowledge that it was an add-on. When I questioned the charge, he kept saying, “I’m telling you, you need it. Whatever I say will be final.” I initially said no, but he continued arguing and pressuring me until I eventually agreed. My concern is not just the extra charge, but the way the situation was handled. Customers should be able to ask questions, understand what they are being charged for, and make their own decision without being pressured. Very unprofessional experience.

Kris was the best ever carpet cleaner I have ever had cleaning my carpets and always want him anytime I get my carpets done. He asked me questions to determine my needs and discussed what he could/should do to really clean and return my carpets to the best condition he could get. He was questions along the way to make sure I was pleased with what he was doing. I have never had somebody so friendly, informational, courteous, and hard working!! You should be extremely pleased that he is representing you and, again, I only want him to be working with me again!! He needs a big commendation and bonus!!

7/24/26 I hired We Clean Carpet to treat 3 of my rugs, only 1 of which had pet stains. Prior to their visit, I attempted to treat the pet-stained rug with Anti-Icky-Poo (the gold standard in pet enzyme cleaners according to the rescue community.) The technician said it shouldn't be a problem- they use all organic and clean products. I said great, let me know when you're done. An hour later he finished and said, "hey just a heads up, when you look at the rug, you'll notice some erosion from your product mixing with ours, but the stain is out and you should be good to go!" I said great, thanks so much. The next day when I inspected the rug, the "erosion" was actually a 5" hole, the carpet had disintegrated, I also noticed some color bleeding. The pet stain an order was still present. To be fair, my other 2 rugs are fine. They were cleaned, no issues. I called them and spoke to the manager. He said he'd speak to the technician and call me back. (He doesn't call me back.) A few days later, I follow up, he says he was told "the hole was already there before we came." Let the gaslighting begin! I very respectfully said, no it wasn't, also- why would I pay for carpet cleaning for a rug that was already ruined? "Well what do you want from us" he asked. "I'd like you to reimburse me for the rug you ruined." "I'll call you back" he said again. (Doesn't call me back) Another week goes by, I follow up. "Hey, I'm still waiting to hear back about a resolution for the hole in my carpet." He laughs at me, says "Oh yeah right." Excuse me? He says, "In my 40 years of cleaning rugs, this has never happened, it wasn't us, the hole must have been there before." Again I said, "no it wasn't, and I bet if you were to come back, and treat another part of the rug, the same thing would happen." He said, "you're on, I'll be there tomorrow (Saturday) between 1pm-3pm." No one came. No one called. It's been another full week and I haven't heard anything. I really tried to solve this with them so I wouldn't have to write this review, I gave them every opportunity to take accountability. Yet, here we are. I'm just so dissappointed in how they've handled this. The gaslighting and the demeaning tones were insulting and I wonder if I would have been treated the same way if I were a man.

Tech walked into our home and our expensive Oriental carpets and regular carpets with his boots on. When I asked he said he won't walk on them when cleaned. He wasn't cleaning our oriental rugs. I think for a carpet cleaning business to enter homes with boots on is just wrong. Won't be using them regardless of how cheap they are. Plenty of alternatives in the DFW area.

They sent Kris out to clean my carpets, and he did an amazing job! Cleaned every room with carpet and helped me move some of the furniture. I will definitely choose him next time we need our carpets cleaned

Not only was he very professional and polite, but did a wonderful job. Also have friends that are interested in having him come do some work at their house as well. I will continue to praise your company and Kris.

Chris did an excellent job. Very professional, kind and very informative. He put my mind at ease at the very beginning. Thank you all for your service. Start to the finish. I highly recommend you to others..

My carpet smells and looks amazing ! Tech was so nice and was very professional ! Will use this company again !

Kris from truck #3 did an awesome job. The quality of the work exceeded my expectations. Kris is a professional as well as knowledgeable and most importantly respectful. You cannot go wrong selecting We Clean Carpet for your carpet cleaning.

First week in our new house and our needed a refresh. Our Tech was punctual, knowledgeable, very fast, and very thorough! I appreciate all your time and effort, my carpets look great!

Quick easy and effectively got out my stains

Respectful nice and strait to business

Kris came out rectified the situation with precise effectiveness and professionalism

Professional and knowledgeable

Kris was awesome! He really went above and beyond on our carpets! They look amazing!

Tech did s great job. NOW when he tried to up sail me, I said no and he could leave. He then told me that it would be a $83 charge to leave. I never SIGNED NOR VERBALLY AGREED TO THIS!! I called a “manager” and he said ok. we did have our carpet cleaned and the Tech was professional and very nice. Too bad he has to work for a stupid and greedy person.

Well they just wasted my damn time! This appointment was scheduled and we rearranged our ENTIRE DAY! We received a call that the tech would arrive within the hour. Almost 1hr and 45 minutes later, I called dispatch and they said the tech was on his way and gave me his number. Dispatch told me to call back if I needed anything else. I calls the tech and he said he was finished with his day bc he has to pick up his daughter. Tried calling dispatch…suddenly no answer. We have company arriving in two days! This is insanely unprofessional and frustrating

Lee did a great job and was friendly and thorough. I will now start having my carpets cleaned on a regular basis, didn’t realize how dirty they were!

Chris was great! Great personality, he did an amazing job and great to work with all around.

Chris was extremely productive in his work. He didn’t miss a single spot. What knowledge he has about his work. I will there were a lot of Mr Chris around. Thank you very much for cleaning our house. Carolyn Washington

Honest Review: I selected We Clean Carpet to clean my new sofa, as they offered the most affordable price. While they offered flexibility with dates, they were not prompt in providing the service, which occurred on a Saturday evening (hours after the originally scheduled time). Upon attempting to contact the company for updates, I was repeatedly sent to voicemail. On a positive note, the tech was nice and provided a detailed cleaning of my sofa. If you go with this company, be sure to audio record the initial booking conversation, as the tech will escalate the prices and play their version of the recording in person. Unfortunately, there was no real discount provided for the tech arriving 2 hours past the timeframe. In summary, there’s a catch to We Clean Carpet’s affordability, but the service was proficient.

The technician who eventually showed up to steam clean our sofa was very nice and did a great job!! However, our issue is with the office staff who dropped the ball because they set our appointment for 1pm-3pm but never communicated that to the technician who was previously booked in Garland. The office staff should have called to let us know the technician would be delayed. But when he finally arrived at 7pm, he did a great job.

This company provided excellent carpet cleaning at a very reasonable price. The technician was extremely personable and knowledgeable about what my bedroom carpet needed. We discussed options, and I felt completely comfortable since the technician has been an employee for 12 years. I had a lot of pet urine stains, and he buffed the carpet, used a lot of their special enzyme, and extracted the urine stains. My carpet looks great, and I am thoroughly impressed by the work done and the incredible technician.

The technician cleaning my carpet was awesome. Very polite and extremely thorough and explaining everything that was required to be done. Excellent employee of your company.

Well Done with Reasonable Prices!!! Will use them again!!!

They do great work

I have been leveraging their service for few years. Always on time/reasonable pricing and quality work.

Kris E did an amazing job on sofa and was detailed with explanation of what technique was being used for best outcome. .

Quick scheduling turn around, great service and results! Will use them again.

The gentleman that came out he was very kind very thorough I truly appreciate his work and highly recommend him and this service to any other friends that I may come across who need this type of service thank you guys so very much well the amazing great job that was performed today.

I found we clean carpets online and called them. They were able to get me an appointment for the next day. My technician called me an hour before arriving and was on time. The technician was friendly, polite, and professional. He didnt try to push stuff I didnt need and even told me what i dont need. I appreciate an honest company. My carpets were in bad shape from having a bunch of kittens. Now my carpet looks like new and smells fresh and clean. I am so grateful that I found we clean carpets. Thank you!!

My technician did a great job and use the proper equipment and a reasonable time. Very professional.

He did a great job was very nice and got my carpet looking brand new thank you again I really appreciate it

I recently had my couch and accent chairs professionally cleaned. The technician was friendly, did a great job cleaning the furniture, and I was initially very impressed with the results. Unfortunately, after he left, I noticed that my rug was completely drenched in the areas where my chairs had been cleaned. Once it dried, it left a stain that was not there before the service. I’ve tried calling the company multiple times and have left several voicemails, but no one has returned my calls. It’s disappointing because I was genuinely happy with the cleaning service itself, but now I’m left with a damaged rug and no response from the company to help resolve the issue. I would have appreciated better customer service and accountability after the damage occurred.

I had an excellent experience with this carpet/upholstery cleaning company! Chris, the technician in Van 3, was incredibly professional, friendly, and courteous from start to finish. He took great care with everything and did an amazing job cleaning my chairs—they look fresh and almost brand new. His attention to detail and commitment to doing quality work really stood out. I highly recommend this company and especially Chris if you want outstanding service and great results. I will definitely be using them again!

Lee with Truck #1 did a great job cleaning our carpets. He was professional, friendly, and took his time to make sure everything looked good. The carpets look much fresher now, and the whole process was easy. I appreciate the service and would definitely recommend Lee and We Clean Carpet and Upholstery.

Amazing and fantastic service! George was very courteous and time efficient! He’s a very hard worker and did a fabulous job on getting our furniture clean and looking brand new! I definitely highly recommend using We Clean for all your home needs!

Jerald was very nice and informative. Great conversation and amazing cleaning was done to my sectional.

Kris was on time, he was extremely professional and has such a great sense of humor, and also he has good southern hospitality which I can appreciate being that I’m a southern girl. Overall I am super impressed with the service my sectional looks brand new! Even when I called the schedule the appointment the lady was really nice over the phone and the price is really reasonable as well. I will keep you guys in my contact for any further cleaning service I may need.

Very good experience!!! I only had a small portion cleaned .(two staircases ) i was very please with the communication and the attention to detail. I would recommend this company to everyone.

Excellent service and professional.

Good services.

Here is a clearer, more polished version of your review while keeping the strong message intact: They are not professionals—do not hire them. The service manager consistently fails to answer or return phone calls and text messages. On multiple occasions, their team did not show up at scheduled retail locations, yet the manager still claimed the jobs were completed. When I contacted store managers directly to verify, they confirmed that no technician ever arrived. I am currently writing this review while onsite, still waiting for a technician who was scheduled for a 6:00 PM start time. It is now 7:15 PM, and there has been no communication or update. Attempts to reach the technician have gone unanswered. This company is extremely unreliable and unprofessional. I strongly recommend looking elsewhere for service.

Here is a clearer, more polished version of your review while keeping the strong message intact: They are not professionals—do not hire them. The service manager consistently fails to answer or return phone calls and text messages. On multiple occasions, their team did not show up at scheduled retail locations, yet the manager still claimed the jobs were completed. When I contacted store managers directly to verify, they confirmed that no technician ever arrived. I am currently writing this review while onsite, still waiting for a technician who was scheduled for a 6:00 PM start time. It is now 7:15 PM, and there has been no communication or update. Attempts to reach the technician have gone unanswered. This company is extremely unreliable and unprofessional. I strongly recommend looking elsewhere for service. Would you like a slightly more aggressive version, or one tailored for a specific platform like Google or Yelp?

Jorge did a great job with carpet cleaning. Make sure you know what services you need as a consumer tho.

I would say overall my experience was pretty good got all my stains out of my carpet Gregg was awesome

The worker was very polite and friendly he walked threw and explained to me what he recommended and why, he made sure of what ai wanted done we discussed it, he gave me a price and got started, he did a great job

Kris was thorough and courteous. Would recommend.

We had a great experience with Mr. Chris cleaning our rugs and sofa. He was professional, on time, and did an amazing job getting everything clean and fresh. The rugs and sofa look so much better, and you can tell he takes pride in his work. Very friendly and respectful as well. I highly recommend Mr. Chris to anyone looking for quality cleaning service. Thank you again for the excellent work!

Kaleb was very knowledgeable about his trade. He explained all the chemicals and each process in a simple way. You. Would also tell that he takes pride in his work and is results oriented. He's funny too!

Absolutely wonderful experience!! Took right around 2h for him to clean my entire downstairs and it looks great. I highly recommend this company for your carpet cleaning!

Chris was awesome. He was polite, professional and did a great job! Would definitely recommend him.

I love the way my carpet looks fully restored.

This guy was on his phone texting the entire time. He became argumentative when I confronted him about my dirty skirt. This was when he was about to pack up and leave me with a half cleaned sofa. He made every excuse for his poor quality work. I literally had to sit and watch him for three hours to enforce my expectation of quality.

Kris, did a amazing job and would recommend him.Very good a what he does.

Great service and my couch looks great!

Chris did an outstanding job, he is a keeper!

Awesome and professional!

The technician was great and very thorough.

Tech very friendly. Advised me honestly on which treatment for my carpet. My carpet looks and smells fresh without the overbearing chemical/freshener smell.

Service was performed in a professional manner and the results were very good. I am happy with the service.

Great service and customer service made sure he explained details

Great care and service provided! The technician was extremely knowledgeable, took great pride in his work, and did an excellent job!

Carpets look great and house feels much cleaner and fresh

This is the first time I have used We Clean and will certainly use them again. Kaleb arrived early and was very professional. He explained the science of carpet cleaning and the chemicals he would be using. I've used Stanley Steamer, Dalworth, and many others. He's by far the best.

Great and clean very nice

Review is good

Our technician was amazing. He was very kind and courteous. Would definitely would love to have him back for any future work.

I had Kris come by to clean my carpet just before I was moving. He did an immaculate job removing all stubborn stains - even ones that were here before I moved in which the previous company was unable to remove. He explained everything really well and was very thorough and professional in his approach. I would definitely want him back in the future for other jobs and will be recommending him specifically to my landlord! Thank you!

Kris’s professionalism and dedication to cleaning our upholstery and carpet was outstanding! He went above and beyond. Highly recommended.

George was very professional and did and excellent job cleaning my carpet.

Jerold did an amazing job! I couldn’t be more pleased with the way my area rugs and sofas turned out. He took his time, and I know it wasn’t easy with all the traffic I have from 3 kids and 2 dogs and of course my husband. Thanks for the great work, highly recommend!!!

Very professional and explained in detail the process. Very impressed with his attention to detail

They will double the price . CLAIMING EXTRA SOLUTION . $179 FOR A 10X10, AND A HALL WAY. CARPET ONLY GENERAL CLEANING . Oh, I'm real but your service is not . Your reply is really late you Must need customers again. I would never call or use this fake company again.