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WE CLEAN CARPET DALLAS

4.5

1095 reviews

About

Our company, WE CLEAN CARPET®, has been serving the Dallas metro area since 1957. On average we clean 10,000 homes per year and have been rated #1 by our customers for both carpet and upholstery cleaning. We are a family owned and operated company with a strong belief in providing superior cleaning at a reasonable price. Our unique cleaning technique involves 100% Steam Cleaning with a patented six-inch overlap for carpet cleaning and a four-inch overlap for upholstery cleaning. We use only 100% Residue Free and 100% Earth Friendly cleaning agents along with our revolutionary high poweredIn addition to our superior cleaning process, we are distinguished from our competition by our wonderful staff. We employ the most competent staff of Certified Cleaning Technicians and Customer Service Representatives in the industry. They are experienced and knowledgeable, courteous and friendly. Their combined dedication to your needs makes your cleaning experience a breeze from scheduling your appointment to the completion of the job. You won’t find us using subcontractors or using high pressure sales tactics. Our pricing philosophy allows our customers to receive the very best cleaning available at a price they can afford. We don’t push unnecessary products or services that drive the cost of your cleaning beyond what you anticipated spending. It also allows our customers to have the cleaning done when it’s needed without having to wait until the budget allows, helping us help you maintain the clean environment you require in your home. After forty years in the business, WE CLEAN CARPET® continues to provide personal service to each of our customers. Thus, our continued success has been promoted by our thousands of satisfied customers. We hope to add you to our valued customer family. extraction process to completely clean your carpet and upholstery.

Contact

Business Hours

Sunday

Closed

Monday

07:00 AM - 07:00 PM

Tuesday

07:00 AM - 07:00 PM

Wednesday

07:00 AM - 07:00 PM

Thursday

07:00 AM - 07:00 PM

Friday

07:00 AM - 05:00 PM

Saturday

07:00 AM - 03:00 PM

Reviews (1,095)

Kathy Martin

on Google

05.11.2026

Great customer service. Warm and friendly staff. Thumbs up!

Jennifer Dunn

on Google

05.11.2026

Chris with van 3 did a fantastic job cleaning my sofa. He was prompt, courteous, professional and worked his tail off. The hard work shows as the couch looks and smells great. I did get the enzyme upgrade for an extra $60 and I think it was worth it. I highly recommend this company, and Chris.

R

Rita

on TrueReview

05.10.2026

Kris was very professional and careful

S

Shamq

on TrueReview

05.09.2026

Starts off 89.5 but always seems to need " chemicals" for "mystery" stains, this place is trash, guy I spoke to Jon, what a joke, total weirdo #weirdjon

Destinee Sutton

on Google

05.09.2026

I think they did a good job the rug didn’t quite get as clean and I thought.

D

Debra Heath

on TrueReview

05.08.2026

When the tech arrived, it was the exact time he told me he will be there. very polite with a smile, if I’m not mistaken. I think his name was Chris, I’m very pleased with my cleaning and will be requesting carpet care next visit. Thanks

05.08.2026

I would strongly caution and say avoid to anyone considering using We Clean Carpet. Our experience with this company was incredibly frustrating, unprofessional, and ultimately damaging to our home. During a service visit, their team scratched our wood floors while aggressived moving upholstered dining room chairs. What followed was weeks of back-and-forth communication with “John,” the service manager, who refused to provide his last name, direct email address, or any legitimate way to escalate the issue. That alone raised major red flags about the company’s accountability and professionalism. To make matters worse, John sent a technician to “fix” the damage. Without my permission, George used a buffer on our hardwood floors and ended up BURNING the finish into the wood, making the damage significantly worse than before. The floors were visibly damaged after his attempt at repair. Despite this, the company completely denied responsibility. No apology. No reimbursement for the original service. No offer to help repair the damage they caused. Instead, we were told to “file a homeowners insurance claim” for damages THEIR company created. A reputable business takes responsibility when mistakes happen. This company did the opposite, dodging accountability, avoiding transparency, and making the situation worse at every step. I later discovered multiple BBB complaints describing similar experiences, which unfortunately confirms this appears to be part of a larger pattern. Even though the company claims to have national locations, attempts to contact anyone through their website went unanswered. If you care about your home and want a company that stands behind its work, stay far away from We Clean Carpet!!

Olusola Awe

on Google

05.07.2026

Kris, was my tech did an amazing job. Will recommend him anytime, anyday. Makes We Clean Carpet proud.👌

Jorge M

on Google

05.07.2026

My technician was not only was very nice & polite, but he did a great job. Couch & rug look brand new(have two boxer dogs that think the couch is theirs). Would definitely recommend we clean c & a. And hopefully you can get my technician !!!

K

Keisha

on TrueReview

05.06.2026

Kris DID the best job I ever seen Thank you so much he took his time

annette b

on Google

05.06.2026

At first my call started a little bumpy with the lady who answers calls, but Sara called me back, was able to give me an idea of pricing, made me feel comfortable, got a cleaning scheduled, and tech went over pricing based on assessment and cleaned my carpets. My house smells nice upstairs, and satisfied with the cleaning.

Response from the owner

5 days ago

Thank you for the feedback. I am glad we were able to work out the bumps and get the service completed to your satisfaction.

J

Janice

on TrueReview

05.06.2026

Chris did a fantastic job. Will have him back again.

Jaime Mendoza

on Google

05.04.2026

Mr. Lee is the greatest guy !! Great carpet cleaning .

Rachelle Bryant

on Google

05.04.2026

I saw and smelled a huge difference when the tech finished. Nice work!

T

Tanyanla Session

on TrueReview

05.04.2026

Rep was friendly and professional and did a great job.

KrGsMrNKusinagi0

on Google

05.04.2026

Kris did an amazing job. He was professional, kind. knowledgeable and very personable. Great experience.

Elizabeth Campbell

on Google

05.04.2026

Wow, really bad service, they used my own water and electricity. Very rude

Response from the owner

6 days ago

FAKE REVIEW FROM DISGRUNTLED EMPLOYEE

Megan Christopher

on Google

05.03.2026

I scheduled a cleaning for my sofa sectional with a service window of 3–5 p.m. The company called around 1 p.m. asking if they could come early, but I explained I was not home. That was fine. At 3 p.m., they called again to say they were running behind and would arrive around 5 p.m. They never showed. Around 5:30, I tried calling the office multiple times but was eventually sent to voicemail, likely because they had closed. I then received a call around 6 p.m. saying they were still over an hour away and would not be able to come that day. By that time, I was already on my way to an event, and it was frustrating to receive that update an hour after the scheduled window had ended. The next day, someone from their sales team called. I explained what happened and said I needed to reconsider my options. Instead of acknowledging the poor communication and missed appointment, he told me “sometimes it’s like that” and gave a long explanation about the industry. When I repeated that I needed to reconsider, he said he hoped I was never late to something only for someone to give their money to someone else. That response was inappropriate. They were not simply late — they no-showed and only called after the appointment window had passed. The experience felt mismanaged from start to finish, and the sales response made it worse. I was genuinely hoping to use this company, but the lack of communication, missed appointment, and unprofessional follow-up left a very poor impression.

L

Louise Green

on TrueReview

05.03.2026

Chris did a amazing job my sofa set looks like new. I will request him for the next time job well done.

R

Rocio Macias

on TrueReview

05.02.2026

The guy was real, friendly and nice. We had a real nice conversation. He left My sofa's nice and clean . Thank you for your services appreciate it

R

Rocio Macias

on TrueReview

05.02.2026

The guy was real, friendly and nice. We had a real nice conversation. He left My sofa's nice and clean . Thank you for your services appreciate it

jessie walser

on Google

05.02.2026

Highly recommended this business! Ease to schedule, fast appointment time and a very friendly /knowledgeable service tech. Loved the prices too. Thank you! I will use again and recommend to others.

Response from the owner

6 days ago

Thank you. We appreciate your review and the comments about our service.

M

Michelle

on TrueReview

05.02.2026

The service man(I forgot his name)was very respectful and did a great job. My house is fairly large and he did 4 room plus my stairs and 3 pieces of furniture. Great job! Thanks

Lisa Felder-Alston

on Google

05.01.2026

We really enjoyed our Technician and he gave us some great tips on how to keep our furniture clean and conditioned. The outcome was beautiful these poor couches were in a storage near 2yrs he brought them back to life they actually look like new couches ❤️ …thank you & Blessing

C

Cathy Johnson

on TrueReview

05.01.2026

The tect was friendly and did a great job

Angela Ensley

on Google

04.30.2026

Our tech Chris was amazing! An absolute professional.

Toni G

on Google

04.27.2026

No call, no show.

Gracie Garcia

on Google

04.25.2026

Chris is was a great friendly young man. Very professional. My carpet looked great.

Raymond Jones

on Google

04.25.2026

Becca Bartholomew

on Google

04.25.2026

Chris was great, my carpets are cleaner than they were when we moved in. I was shocked to hear that it was his first day on the job alone given the excellent customer service and the quality of the job he did. Highly recommend We Clean Carpet, ask for Chris.

Jon Ruppel

on Google

04.23.2026

Amazing service. Amazing price. Feels like a whole new place and smells even better.

Response from the owner

15 days ago

Thanks for taking the time to comment. It's our pleasure to provide the results you expect and the added bonus of the way a good cleaning can improve your day.

D

Daniel DeMarco

on TrueReview

04.23.2026

Excellent

Natasha Watson

on Google

04.22.2026

Great service by the young man whom clean my carpets… Fast clean and very efficient

Flor Vargas

on Google

04.22.2026

I got my couch cleaned while at work! The process was seamless and when I got home, my couch was like new! Excellent customer service

Jewel Rhone

on Google

04.22.2026

Chris did an excellent job. Carpets are clean and he cleaned up after the job. Service was timely A job well done

L Vance

on Google

04.21.2026

Kris did a great job! Will definitely use them again.

Liz Johnson

on Google

04.18.2026

George was fantastic! We had a large area rug. He got it very clean. We are very happy. Scheduling online was so helpful too!

Response from the owner

22 days ago

Thank you

M

Margie Priest

on TrueReview

04.16.2026

Jorge did a really great job on my upholstery cleaning. Such a nice young man , did the job quickly and beautifully! Thank you !

Tamara Gorham

on Google

04.15.2026

He did an amazing job and quickly. Very detailed about service options and benefits

Emily Evivie

on Google

04.10.2026

Very informative, wonderful work. My sofas look brand new and smell so fresh!

Response from the owner

29 days ago

Thank you

Deen Zai

on Google

04.09.2026

George is the best, Who really Sincere with his job he is doing it out of passion, not just a job

Response from the owner

about 1 month ago

Thanks Deen

C

Courtney

on TrueReview

04.09.2026

The two gentlemen that came to clean our carpet and upholstery they did a very great job and made sure to ask what water sources to use

Dr. Jona Croston (Renee')

on Google

04.09.2026

Our serviceman was super helpful! He did a great job!

Response from the owner

29 days ago

Thank you Jona.

Daniel Lakew

on Google

04.07.2026

Response from the owner

about 1 month ago

Thank you

K

KC Tucker

on TrueReview

04.05.2026

The tech was great; I wasn't offered military discount I'm a little disappointed about that. Also 1 loveseat, sofa, and small room the price is really too high.

Phillip Anderson

on Google

04.03.2026

We had a sectional with multiple stains from our new puppy. Julius came in, was extremely courteous and professional. He got the job done quickly and helped with information on keeping it clean. They were also able to schedule us quickly as we have company in a couple of days and needed someone fast. 10/10 would use them again!

Response from the owner

about 1 month ago

Thank you for reviewing your upholstery cleaning.

Erica Thomas

on Google

04.02.2026

Julius was amazing, friendly, on time, patient, and professional. Thank you!!

Response from the owner

about 1 month ago

Thank you for the review and comments about our Carpet Cleaning Tech.

Qing Feng Liu

on Google

04.01.2026

Just For You Home Services

on Google

04.01.2026

Calledlate on Monday to have carpets cleaned before turning in keys and were able to fit me in and did a great job

N

Norma Lopez

on TrueReview

03.31.2026

Great customer service, explained everything that was going to happen and did an awesome job!