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WE CLEAN CARPET CHICAGO

4.6

148 reviews

About

Our company, WE CLEAN CARPET®, has been serving the Chicago metro area since 1957. On average we clean 10,000 homes per year and have been rated #1 by our customers for both carpet and upholstery cleaning. We are a family owned and operated company with a strong belief in providing superior cleaning at a reasonable price. Our unique cleaning technique involves 100% Steam Cleaning with a patented six-inch overlap for carpet cleaning and a four-inch overlap for upholstery cleaning. We use only 100% Residue Free and 100% Earth Friendly cleaning agents along with our revolutionary high powered extraction process to completely clean your carpet and upholstery. In addition to our superior cleaning process, we are distinguished from our competition by our wonderful staff. We employ the most competent staff of Certified Cleaning Technicians and Customer Service Representatives in the industry. They are experienced and knowledgeable, courteous and friendly. Their combined dedication to your needs makes your cleaning experience a breeze from scheduling your appointment to the completion of the job. You won’t find us using subcontractors or using high pressure sales tactics. Our pricing philosophy allows our customers to receive the very best cleaning available at a price they can afford. We don’t push unnecessary products or services that drive the cost of your cleaning beyond what you anticipated spending. It also allows our customers to have the cleaning done when it’s needed without having to wait until the budget allows, helping us help you maintain the clean environment you require in your home. After forty years in the business, WE CLEAN CARPET® continues to provide personal service to each of our customers. Thus, our continued success has been promoted by our thousands of satisfied customers. We hope to add you to our valued customer family.

Contact

(312)-470-1522

PO BOX 202197 Chicago, Il 60609

Business Hours

Sunday

Closed

Monday

07:00 AM - 07:00 PM

Tuesday

07:00 AM - 07:00 PM

Wednesday

07:00 AM - 07:00 PM

Thursday

07:00 AM - 07:00 PM

Friday

07:00 AM - 05:00 PM

Saturday

07:00 AM - 03:00 PM

Reviews (148)

Venicea Warren

on Google

04.23.2025

He did a fantastic job

Sirena Covington

on Google

04.19.2025

Excellent and professional service with great communication. Second time using this company and we will continue to use them.

K

Karen

on TrueReview

04.15.2025

The technician did an excellent job cleaning the carpets. I was very disappointed on the lateness of their arrival by 2 hours.

Russ Chroman

on Google

04.14.2025

They did a great job cleaning sanitizing my sectional sofa and two sets of stairs. I recommend using We Clean Carpets

Response from the owner

11 days ago

Thank you for taking time to review and recommend your We Clean Carpet and Upholstery service.

Shirley Rifkind-Perrott

on Google

04.09.2025

The cleaning John and his trainee did was great. I gave four stars as they arrived three hours later than their initial window and they did not communicate with me about being late. I had to phone them twice with two different ETA’s.

Laurie King

on Google

04.08.2025

Excellent customer service, price and speed!

Response from the owner

11 days ago

Thank you!

Beth Belokin

on Google

04.03.2025

Excellent, thorough and above expectations. Will definitely use them again in the future.

Response from the owner

24 days ago

Thank you so much. We look forward to seeing you next time for your cleaning.

Hiro Mirchandani

on Google

03.26.2025

My boyfriend and I hired we clean carpets to do 2 rooms, when moving out of a rental. We were very clear that we wanted no other services. And they committed to their 2 room deal. They ended up charging us 100 dollars more without our permission, and when we called to rectify it, they said they would get back to us and then refused our calls. This place is shady. I will be pursuing this through my bank and reporting this to better business bureau.

C

Catherine Mitchell

on TrueReview

03.25.2025

Absolutely love my service reps who cleaned my carpet!! Joe and Eric was phenomenal service wise, explained recommended service thoroughly and my carpet is truly cleaned!! Both was personable, completed my entire house in a timely manner. I will highly recommend and will ask for Joe or Eric on my next 6 month appt.

T

Tara

on TrueReview

03.22.2025

The clean was ok but my appointment time was from 1pm til 3pm. I received a call at 1:30pm and was told the tech would be there at 2:30pm at 5mins to 3pm I hadn't seen a tech nor had i got a call. So I called and they said he would be here by 3:30pm .he got here at 3:40pm. Now he apologize and explained things but it took awhile for me to except. Now he put a cleaning agent on my sectional and it appears I'm allergic everything I go in they I breakout and start itching.

M

Monique

on TrueReview

03.20.2025

Omg I recommend Nick every time he did a wonderful job I’m so happy

Norma Nieto-Barrera

on Google

03.17.2025

Very happy with the results the person that cleaned my sofas did a good job

Response from the owner

about 1 month ago

Thank You Norma.

03.14.2025

Great service. Removed deep stains out of my couch in a relatively short amount of time. I would definitely recommend this service if you’re looking to restore your couch!

Response from the owner

about 1 month ago

Thank you so much

V

VW

on TrueReview

03.13.2025

Very impressed with your service! The service person was excellent professional and very knowledgeable!

J

Janice Sardin

on TrueReview

03.12.2025

This gentlemen was so kind explain well and even convinced me to get the upgrade hard to do

Pat Mullee

on Google

03.05.2025

Great working with Patrick and especially the two on site today. Worked with my schedule flexibly and still above & beyond the results.

Response from the owner

about 2 months ago

Thank you for taking time to comment on your service. We appreciate you and look forward to your next service.

D

Delilah Campos

on TrueReview

03.04.2025

Nick was a nice guy he was professional and did the job quick highly recommended

Ben Worcester

on Google

03.03.2025

Patty Velazquez

on Google

02.28.2025

Always great customer service and great work. We have used them for sofas and carpet. Also for our church. Highly recommend Shawn was friendly and knowledgeable

Response from the owner

about 2 months ago

Thank you

E

E J

on TrueReview

02.20.2025

Punctuality. Respect. Affordable prices. Great job

Morgan Kosiba

on Google

02.17.2025

Nick the guy that came out was great and did a wonderful job. However, I booked this appointment because I had been emailed a coupon, called the confirm the price and then when he came was told it was going to be $600 more than what I was told. I ended up just doing one room of carpet and no furniture and it was still almost double the coupon promotion price.

Nina Brown

on Google

02.13.2025

I would like to thank Anthony for doing such a great job

Lisa Jungman

on Google

02.13.2025

Shawn was wonderful and did a fabulous job. He took his time and didn't miss a thing. He got ten years worth of dirt and pet dander out of our couch and loveseat. Would highly recommend. A little pricy but well worth it.

Linda Rice

on Google

02.06.2025

Shawn did a great job cleaning my 15 years old off white, custom made expensive sofa. My dog would lay on it when i was not around and he got it dirty. SHAWN was so kind and polite. I wish i had taken a before picture. Love him and recomment him to clean your carpet and furniture. I am extremely satisfied. Linda S.

L

Linda Swift

on TrueReview

02.06.2025

SHAWN did an great job cleaning my expensive sofa my dog would sit on when i wasn't home. I give him a 5 STAR. I would give him a 10 STAR if i could. THANKS SHAWN!

J

Jenna

on TrueReview

02.05.2025

Sean was awesome! I had them come today after my kids had the flu.. our couches and rugs look amazing. Thank you!

F

Felisha

on TrueReview

01.27.2025

Nick was great. Did any awesome job on my carpet.

G

Gary

on TrueReview

01.27.2025

Totally satisfied with the results. The gentleman who did the job was very helpful and very knowledgeable and very thorough.

P

Penelope Williams

on TrueReview

01.25.2025

Ben was awesome, my furniture was cleaned well. Ben was efficient and professional.

D

DD

on TrueReview

01.25.2025

Like all the other reviews, Sean was great however, the price I was quoted online and his quote when he arrived were no where near to being close which was disappointing.

T

Tasha

on TrueReview

01.25.2025

Very promp, informative great conversation,very quick and got the job done! I will be using this service again!

M

Matt

on TrueReview

01.23.2025

Very fast, very good, smells nice too!

Oscar Martinez

on Google

01.20.2025

Service was quicker than I expected and they were easy to schedule a timeslot with. Will be using them again in the future for yearly maintenance of my area rugs.

01.16.2025

Great job!

Christy S

on Google

01.15.2025

Nick did a fantastic job on our carpet. We Needed a deep clean so selected that extra service and he really took his time and did a great job!!!

Response from the owner

3 months ago

Thank you for taking the time to comment on your service. We will be sure to pass the compliment on to Nick.

m hespel

on Google

01.15.2025

The tech was really good in taking out all the pee and diarrhea that happened in my house. Home is Back to normal. Thank you to the tech I think his name was Sean or Shane sorry don't remember. IYou will know from your records.

Kyle F. Finan

on Google

01.08.2025

Quick and easy for what I needed. I felt like their communication was very chaotic. They called at 815 asking if they could come early. Then called at 1130 saying they would be there in 15 mins but the driver did not show up until after 2pm. However, the gentleman that came was very professional and courteous and did a good job.

Daniel A

on Google

01.08.2025

Thank you to SHAWN! Awesome guy, great cleaning. I will be requesting that he comes every time from now on!

Anikaith Deshineni

on Google

01.07.2025

Booked a 11am appointment, Technician calls in at 11:30 saying he’s running late and would show up at 1:30. I get another call at 12:45 saying a different technician would be on site in the next 10mins. Specifically asked for additional charges while booking the service and was told no additional charges and fees other than the quoted price plus tax but once the technician is on site, He’s hardpressing on upselling services and added on a $20 (other areas) fee which he claimed was for bringing the equipment up the stairs. The entire cleaning service was wrapped up in less than 8minutes. Ridiculous service, unsatisfied with the entire ordeal.

Mark Czerwien

on Google

01.04.2025

Very detail and very friendly awesome customer service. Would recommend

kenneth carruthers

on Google

01.02.2025

Too many options offered at start of appt.

Sharon Brown

on Google

01.02.2025

Technician called beforehand and arrived 15 minutes early. Professional service. The furniture looks new after the deep cleaning.

Tremont Owens

on Google

12.29.2024

The experience was great, the technician was very polite and knowledgeable and my furniture turned out BEAUTIFUL!!!!!

Jenelle Bastian

on Google

12.28.2024

My tech was very kind. Really friendly knowledgeable and got the job done quickly and efficiently. I’m very pleased. Great guy

K

Kerry McLaughlin

on TrueReview

12.19.2024

Shawn did an awesome job! He was so professional and kind! Would recommend!!

Valerie Weaver

on Google

12.18.2024

The guy I had was a very nice guy. he was understanding, I was not unsatisfied at all. He has a - A plus

J

Jennifer

on TrueReview

12.18.2024

I’m very pleased with service technician was very knowledgeable and friendly

M

Mary

on TrueReview

12.18.2024

Excellent service.

Shatavia Adams

on Google

12.11.2024

Carpet was clean, the only issue was they left dirty black water in the garbage can as well as in my bathroom sink, which clogged the sink

Karen Seals Kimbrough

on Google

12.05.2024

The staffer was very friendly and thorough in cleaning the carpet especially the stains noted. Will definitely use this company again in the the future.

Response from the owner

5 months ago

Thank you so much. We look forward to seeing you next time.