Thank you Kendall! It's always amazing to hear that the work we did was appreciated! We know how important is the post-renovation cleaning for that "finished" look! We hope to hear from you soon!

Thank you for your 5star-review, Mary! It means a lot to us!

Thank you for 5-star review! We are glad that were able to provide service worthy of that rating!

Thank you, both for positive words and 5 star rating. It makes us happy to know that our customers are satisfied with our work!

We are glad we were able to provide 5-star cleaning for your move out deep cleaning! Thank you Sheena!

We know the feeling... Nothing beats coming back to a clean fresh Home! Reviews like this one, and satisfaction we get from job well done is what keeps us going! Thank you George!

Thank you for 5-star review Nancy! We pride ourselves with timely and sparkly (!) cleaning. Thank you for taking your time to review us!

Thank you Melissa! We try our best and beyond! We appreciate every rating and review, and we love working with customers like Yourself, if we could rate customers, we give you 5-stars as well!

Thank you for taking your time to give us review! Every time we get 5-star and positive interaction it brightens ours day!

Thank you, John! Perfection is staple of Sparkly Maids, and you should expect nothing else. We hope to hear from you soon if any need arise!

Thank you for your 5-star review Bruce! We really appreciate it !

Thank you Faysal, for your 5-star review, and awesome comment! We appreciate it a lot!

Thank you so much for your incredibly kind and detailed review! We are absolutely thrilled to hear that our service had such a positive impact on your well-being. It was our genuine pleasure to provide a deep cleaning that helped you feel at ease. Knowing that you trusted our team to care for your home while you were away means the world to us. We build our business on integrity and creating a top-notch customer experience, so your feedback is truly valued. We are so grateful for your referrals and look forward to welcoming you back as a returning customer.

Thank you for 5-star review! It is music to our ears to hear that we did a good job and that you are satisfied with our services!

Thank you for 5-star review! We are always thrilled that services we offer are both reasonably prices and leave your house spotless!

Thank you for your amazing review, Juliah! We are thrilled that our staff was able to keep your house in proper order in a proper and elegant manner. We're lucky to have a team that cares as much as they do. We appreciate you taking the time to provide this feedback and would love to hear more about your experience or any suggestions you may have in future!

Thank you so much for your incredibly kind words! We're absolutely thrilled to hear that your friend raved about our team and that we were able to provide such a positive experience. It means a lot to us that she was so impressed with our work and professionalism, and we're delighted she asked for our business cards to hire us again. That's the best compliment we can receive! We also truly appreciate you recognizing our website pricing and details. We've worked hard to make it transparent and easy to navigate, so it's wonderful to know that our efforts are paying off and that you found all the information you needed right there.

That's great to hear, Chris! Thank you so much for the 5-star review and for letting us know we did a great job.

Thank you for praise and the 5-star review! We appreciate it :)

Wow, thank you for calling Sparkly Maids the best cleaning service you've encountered – that's an amazing compliment! We're thrilled our communication and wonderful work from start to finish impressed you. We can't wait to have you book with us again!

That's wonderful to hear! We're so pleased you were very satisfied with both our communication and the cleaning your Sparkly Maids team provided. Thank you for the high recommendation – it means a lot to us!

Thank you for your 5 star review! We appreciate it lots! :)

Thank you for taking the time to share your feedback with us. We genuinely appreciate you highlighting the super sweet and patient nature of our team, and that you felt respected by our company – that's very important to us. However, we are truly sorry to hear that the thoroughness of the cleaning didn't meet your expectations or our standards. We want every customer to love the actual service as much as the interaction, so please reach out to us directly so we can learn more and make things right if needed be.

Thank you for saying such great things about our team's professionalism and incredible thoroughness. We're so glad their pride in their work shone through, and we truly appreciate your kind words! Thank you Christine!

Thank you for the fantastic 5-star review! We're so glad our communication, from scheduling to arrival updates, made things easy. It's wonderful to hear our team did a great job deep cleaning your bathroom and that you found great value with Sparkly Maids. We look forward to making your home sparkle again soon!

Thank you for the feedback and 5-star recommendation! We're delighted you experienced incredible service and found our team very kind – that's exactly what we aim for. Thank you.

Wow! We are absolutely beaming reading your incredible review! Thank you so much for taking the time to share such detailed and kind words about your experience with Sparkly Maids. Transforming a space to look as good or even better than move-in is exactly the kind of sparkle we aim to deliver. Your kind words mean the world to us and to them.

Dear Olivia, Thank you for your feedback. We sincerely apologize that your recent experiences with Sparkly Maids, particularly your final service, did not meet your expectations or our standards. We understand your disappointment regarding cleaner consistency and the pet hair fee application. While we strive for consistency, staffing changes can occur (as noted in our FAQ), and the pet fee reflects extra work as outlined in our Terms. We deeply regret the missed cleaning areas and communication issues during your last visit. For clear communication and service accuracy, especially with our flat-rate services, we ask clients to direct all instructions or feedback during the clean to our office. Our teams are trained similarly. Contacting our office immediately ensures issues can be addressed promptly according to our Satisfaction Guarantee (details on our site), which typically involves a re-clean of affected areas. We apologize that our handling of the resolution process felt unsatisfactory and poorly timed. Your feedback helps us improve our communication and issue-resolution procedures. We'd appreciate the chance to discuss this further. Please feel free to contact our Office Manager - Kristine Paulo at support@sparklymaids.com or call us at (214) 903-0014. Sincerely, The Sparkly Maids Team

Thank you for your positive feedback. We're delighted you're happy with Maria's work and appreciate your continued trust in Sparkly Maids.

Thanks so much for your 5-star review! We're delighted we could assist you with your last-minute job and that you were so happy with the fantastic and thorough cleaning. We're here to help when you need us!

We appreciate you taking the time to leave a review! It's great to know our cleaning crew met your expectations and did a good job. Thank you!

Hello Garrett, We're sorry you were dissatisfied with your experience. We take all customer concerns seriously and want to address the claims in this review with facts: 1) Upon receiving your complaint about scratches on your newly installed floors, we immediately launched a thorough investigation including reviewing pre-service photos taken by our team. These photos clearly showed scratches were present before our cleaning began. 2) Our equipment features protective rubber padding, and the furniture in question has plastic feet incapable of causing deep scratches. Our professional assessment determined that these deep scratches could only have been caused by metal implements, not anything our team used. 3) While you estimated the damage at a couple hundred dollars, you demanded a full $1,800 refund for the entire Post-Construction Cleaning service within 24 hours. When informed that our services are non-refundable per our agreement, but that we are fully insured and would cover any legitimate damages we caused, you threatened negative reviews if not provided by your deadline, and later threatened to use your wife's Instagram following of 435,000 to damage our reputation. 4) You incorrectly claimed our team moved furniture that caused these scratches. As per our standard policy (which was communicated before service), our team does not move heavy furniture over 20lbs unless customers specifically move it for us. The chairs in question remained in their original positions, and the only furniture moved was an armchair in a different area from where the scratches are located. 5) While we offered a 15% discount as a goodwill gesture despite finding no fault with our service, we cannot accept responsibility for damage we did not cause. We found it particularly concerning that you accused our team of damaging your floors while simultaneously attempting to hire these same team members for private service outside our company. 6) Industry best practice recommends waiting 7-10 days after new floor installation before scheduling cleaning services, as newly installed floors are particularly vulnerable during their acclimation period. We stand by our hardworking team members and the quality of our service. All communications regarding this matter have been documented.

Thank you so much for your kind words and the 5-star rating! We're thrilled to hear you found our service fast and friendly and that we left your apartment looking spectacular. It was our pleasure!

Thank you, Monty, for your 5-star review! 😊 We always do our best, and satisfaction from well done cleaning is our top priority!

Thank you, Jon, for your fantastic review and for sharing your experience! 😊 Nothing makes us happier than satisfied customers, so thanks to you for brightening our day!

We're delighted that Sparkly Maids could step in and provide high quality deep clean, Manpreet! And we look forward to be of help again if the need arises!

Thank you so much for your kind words Kimberly! We're thrilled to hear that you had a positive experience with us, we always try to exceed our customers expectations with quality of our services!

Thank you for taking the time to share your positive experience Carrie! We truly appreciate it!

Thank you for amazing review Elina! It's our pleasure and mission to provice highest quality Maid Services in whole Dallas (and maybe whole world? Who knows!).

Thank you for 5star review Tyler! We do our best, and we are glad your apartament was left Sparkly and Clean!

Thank you, Chelle! We are happy we were being able to lift some work off by our services in your Grandparents home! We look forward to provide services again once need arises!

Thank you, Li Mo, for your wonderful review and continued trust in our cleaning services! We're thrilled to meet your expectations. We look forward to providing excellent cleaning services again soon!

Thank you, Jonathan! We're thrilled our cleaning team provided a great service. We look forward to helping with your cleaning needs again soon!

Thank you, Semira! Fast and reliable is what we do! It is always our pleasure to spread the Sparkly Magic, and we're glad you appreciate our work, it brightens our day!

Thank you for your glowing review, Janet! We're delighted to hear that our team at Sparkly Maids went above and beyond for you!

We're absolutely delighted to hear about your experience Ron! Thank you for the wonderful feedback, and thank you for recommendation! We really appreciate it!

Thank you so much for your positive feedback and recommendation, Laurent. Our team was happy to clean your place and we're thrilled to hear that you were satisfied with our service. We look forward to assisting you again in the future.

Thank you for your glowing review, Wendi! We're delighted to hear that you were satisfied with our cleaning service for your Thanksgiving celebration. We appreciate your recommendation and look forward to assisting you with any future cleaning needs.

Thank you so much for your kind words, Arnold. We’re thrilled to hear that our home cleaning service exceeded your expectations. It was our pleasure to assist you, and we look forward to working with you again in the future.

Hello Tonja, Thank you for your feedback. We appreciate you taking the time to share your experience, as it helps us improve our services. We understand the importance of clear communication and always encourage our customers to reach out to our office directly for any additional requests or concerns during the cleaning. While we strive to accommodate preferences, we do not guarantee English-speaking teams, but our cleaners are well-trained to follow the detailed task list associated with each booking and services selected. Regarding the kitchen cabinets, we noticed that this service was not selected or included in the package purchased. We’re happy to offer it as an add-on in the future, ensuring all your specific needs are met. We value your feedback and would be happy to assign a team that meets your preferences for future appointments. Our goal is to provide a positive experience, and we hope to have the opportunity to serve you again.