The staff here are always helpful and give good pool care tips!

I do not recommend getting pool service from this location. I had an appointment scheduled for after 12pm. I called twice in the later afternoon to inquire the status of my appointment. The second time I called I asked that if the tech couldn't make it to please let me know so I could stop waiting. I was trapped because they charge a $125 service call fee and I needed to be here. Both times the staff was indifferent and I was told the technician was running late with no ETA. I waited until after 6 pm (their closing time) and still no one showed nor did anyone call.

Excellent help, knowledgeable staff and reasonable prices. The staff help locate a DE filter for the pool pump on line because the store was out. Took all the time needed to walk me through the process. Fantastic people and service!

Larry pool tech is the best 😀

Hunter did a good job of cleaning my pool Monday. Enjoyed swimming in the nice sparkling water!

Very knowledgeable and friendly staff. Helped me fix my green pool by telling me what to add.

Hunter has been cleaning my pool for the last year and hands down best guy I have had. Thanks so much Hunter!!

Hunter is the technician that comes to the house. We’ve been really happy with his work - he always does a very good job, he’s timely, it’s no fuss or bother, and it’s always ready to swim in. Could not be happier or more pleased.

Pool pump motor shorted out over weekend. Brought it in and had it replaced in about two hours. Works great. Really fast service.

Been shopping here for years. Always a great experience. Friendly and knowledgeable staff, great prices. Also have a weekly cleaning service. Hunter is always prompt and does an excellent job.

Friendly, helpful staff with tons of pool supplies to help you keep your pool in beautiful shape.

Went to get some goggles for my kids. The owner Henry was very helpful and my kids loved his recommendation! I will go back for all my pool needs!

Absolutely disgusting customer service extremely rude!!!!! No need to yell at anybody give anybody attitude. Everyone who works there just rude we will never go here again!!!!

Josh and Ian were very nice, Alex came to my house to help me learn the ropes and was very knowledgeable and kind. Great store

Great personal service and great prices for all your pool care !!

Bought some liquid chlorine and other chemicals and Josh , Ian, and Lucas were all nice enough to help me find the chemicals I needed . The owner Henry is a real classy fellow. Would highly recommend coming back 👍🏽

Very professional. Kept me informed on progress.

Thorough, easy to work with.

The tech showed up on time, fixed the problem. Did not try to upsell me, charged a fair price. I could not be more pleased

Alex did a fantastic job getting my new Hayward system installed and running smoothly. He is always cheerful and willing to help and answer your questions.

If there’s a pool repair, equipment or parts that need installation or replacement, Alex can do it all! I highly recommend Alex and Pinch-a-Penny Winter Springs for all your pool maintenance needs. Our pool is 24 years old and the water is crystal clear. Even our golden girl, Bella, agrees. Thanks, Alex!

Installer was late to the job but once he arrived he installed by Swim Clear 150 system. He was friendly and I’m happy with his work. Alex did communicate with me about the job before and after

We've been customers of the Winter Springs location for 13 years. We are super happy with our service! Alex has a vast knowledge of all pool systems. Highly recommend!

Alex from Pinch-A-Penny was prompt and very personable. He explained to me what was wrong, why, and what he was gong to do to fix the problem. He also took the time to answer other pool-related questions I had. High marks.

Last week Alex replaced my pool pump motor. He arrived promptly and in practically no time, he had the motor replaced any pumping away. Great job!! He also made several recommendations to improve my overall pool efficiency. I highly recommend the Winter Springs Pinch a Penny specially Alex.

On time. Done as promised. Easy to get appointment. Very Happy with the service.

Our pool tech Larry keeps our pool perfectly. Communication is great and we never have to worry. Great folks, great service.

Working with Pinch A Penny was super easy. They came while my wife and I were at work, which was very convenient. Our pool was so sluggish, and they got things up and running so smoothly and for less than we feared it would be! Can't beat that! Our pool is now running very efficiently. Thank you Pinch A Penny!

Alex is great.

Staff has lots of experience.

Great customer service! They were super helpful and responded to my inquiries quickly. Would definitely recommend for anyone in the Winter Springs area!

Highly recommend you stay away from these guys. Over charge you and give you horrible service and then the manager Josh gives you even worse customer service. Do yourself a favor and go with the next pool service company. Put a Ring camera out by your pool and see what you are paying for.....

Both my husband and I were extremely happy to see there is new management at the Winter Springs store. The attitude difference is amazing. We had such bad experiences with the old management that we decided to only use pinch a penny to buy chlorine and nothing more. We had them service our filter system and when they were done it was leaking in places that were not leaking before they started. When I went back in to talk to the manager, Robert, about all the new leaks when we had NO leaks before and all the DE powder that was now all over my pool deck he said LADY YOU HAVE MORE PROBLEMS THAN THAT OUT THERE! He did send the guy back out but nothing was fixed and my husband ended up fixing all the new leaks. I asked the guy that came out what issues Robert was talking about and he said oh nothing he's just confused. We are considering talking to the new manager about coming back out. I hope anybody that stopped going to this store because of the attitudes of the old manager gives it another try. It really does seem to be a different environment now.

I drove from Sanford to get here I came to get my maytronics dolphin serviced. I spoke to Lucas over the phone and he was very helpful. I was assisted by Neil and Lucas in the store and I can't say anything bad about my experience. I'm actually really happy and even though this is about 25 minutes from me, I would definitely recommend this location, five stars all around!!!

So far very poor service. Just spent $1400 for a new pump and pool sweep. It need adjustments and I can’t get them out here. I don’t appreciate the run around. Hopefully I will be able to give another review with more stars after they fix my problem.

Top notch service. Absolutely Recommend

Horrible experience with the location at Winter Springs Town Center specific to the supposed repair of our two-year old Polaris pool vacuum. Our weekly pool mtc service advised the vac was no longer operating properly. First visit to PP around June 2022. Nearly a full calendar week to replace some parts. Placed the vacuum back into service. Within two months our weekly pool service (again) advised pool vac not working properly. Back to PP. Diagnoses: Needs more parts. Two full weeks. Placed vac back into service. Stopped operating properly after three weeks. Took vac to a different pool equipment repair shop. Diagnosis: The parts that were supposedly replaced by PP either were faulty or had not been replaced. Second repair shop replaced the faulty parts. Completed work in two days. Vac works almost like new. Obviously I cannot recommend the quality or timeliness of PP service/repairs. Long-time neighbors advised (in hindsight) that I was wasting my time with PP. That the store is staffed with a bunch of young people of limited technical prowess. Fortunately there are options/alternatives.

Good customer service

Good service at this location in Winter Springs.

The staff here is so helpful and friendly. Great products. Always spot on recommendations for maintenance needs.

Such a high turn over rate. In the last 3 years we have been in our home, i have never seen such a turn over rate in one place. I have had the hardest time getting my pool clear, weekly water tests, routine maintenance and so much more including over $100 in unnecessary chemicals. I have never had any kind of growth in my pool on the last 3 years until now. I finally gave up and went to another store who could help me. I have ended up going to lake how road store and i less than 24 hours my pool was clear..... either test the sample right or find someone who can. Don't question the customer like I've been questioned the last 6 times I've been up in the last 2 weeks. I've made more trips up and spent more money in chemicals in the last 2 weeks Thani have i the last 2 years!

They are really good people and so helpful with everything

Diagnosed my problem and fixed it, free of charge! Unbelievable service technician, polite, respectful and courteous!

Great job cleaning my pool