I reported to PGM that my heating oil tank was leaking on a Monday afternoon, I had a replacement tank in place by Tuesday evening, I was very impressed with how fast the work was done.

They are an okay rental group. Nothing horrible about them but nothing great. I probably won't rent from them again but nothing happened to make me not like them. Their communication within their office is not great but everyone that I speak to is polite.

The maintenance man. Albert was kind and friendly. He did an excellent job of fixing the shelf under the kitchen sink. Very satisfied

Pete is the best! He is always there for whoever needs him!

The person was very professional from the beginning of work thru to the completion.

EXCELLENT!! TOP OF THE NOTCH!!

The response is fast, the new faucet installed is perfect, works well, perfect

I had a problem with an exit door to my apartment. Prompt service pleasant repair man

We’ve rented through them for the past 4 years, they have taken care of any issues we’ve ever had so far! Nothing to complain about here😎

They are good at managing their properties. Responsive to maintance repairs.

Thanks Carol!

I’ve been leasing with PGM for over 4 years now and I have to say that they do a wonderful job. Whenever I have an issue, they respond right away and they do a great job with repairs, if needed.

Very efficient and quick

Communication of needed service details were easily done through the Meld and by phone in a timely manner making for a quick completion of the requested work. Thanks to both office and tech personnel. 👍

Work was done as promised,no more leaks. Cleanup was a little suspect.

Thank you for the service

The people at this management group is very helpful

Responded in a timely manner efficient work

I can't afford a house yet, but PGM has provided a solid renting experience of a single family home since 2021. The maintenance guy is awesome and I haven't had any issues over my 2.5 years as one of their tenants. My only complaint is that some parts of the house need to be repaired, such as a sinkhole under the front porch, a partially rotten window, and poorly installed stair nosings. However, they did recently replace the roof this year, so I'm sure additional repairs in the pipeline. Overall, I'm happy with our current property as long as it stays affordable. Thank you PGM!

Very kind maintenance team; was able to explain and educate as he went! We were very happy with our first maintenance experience at PGM!

Lost running water to the house on Christmas Eve. Expected obvious delays with holiday etc. When I spoke to Jason, he was friendly & quick to try to resolve issue. The plumbing company was quick to be out first thing next morning & had the problem fixed within 30minutes. Beyond helpful

My experience was the best the move in process was so easy and fast I had the pleasure of working with Dan who made sure my move in went smooth

Our property was run down when PGM bought it,they have made great efforts to improve our unit.Very friendly and respectful maintenance team,the owners always take time to listen to my concerns. Very appreciative to have them as our new landlords.

Justin is extremely passionate about real estate and genuinely understands your needs as a tenant or landlord. I appreciate the transparency.

Great team, great company

I was not a happy tenant thru no fault of PGM management and I inappropriately took my frustrations out with the company who had nothing to do with my issues. Shelley, the office manager called me because she was updated by the billing manager Jamie who also got the blunt end, Who absolutely had no idea either what was happening. I explained the issue and Shelly promptly took care of my concerns despite my rudeness and unprofessionalism. Pgm professionally, kindly and courteously brought me back to humanity and resolved my conversation. I just wanna thank PGM (Shelly) and give them a good customer service review because they really could have disregarded me because of my actions.

Very smooth and easy experience working with the Realtor/Leasing Agent as well as the ladies in the office. There was constant open communication and I would recommend PGM to anyone in the market as I was.

PGM property management services assumed all the responsibilities of being a landlord. Justin easily handled the rental of my property from posting pictures, finding and screening potential tenants and professionally dealing with unexpected conflicts that I've learned comes with renting property. I wouldn't have been able to complete this process without Justin's help. Thank you, Justin Sara

Wonderful people to rent from and very fast response time for maintenance issues.

Excellent experience. A very nice and professional team.

PGM maintains the building where I live and they have done an excellent job, they are very efficient.

The team at PGM Real Estate are highly professional and courteous. Always a pleasure dealing with real estate professionals who know how to get things done !!

Quick and easy application process. Once I was approved it was breeze finding a place.

If I could give 100 stars I really would! I’m so impressed with the operations at PGM. I’ve had some horrible property managers over the years and they have exceeded my expectations.

These guys are great! My wife and I handed over our small portfolio two years ago and have been very satisfied.

PGM has been instrumental in maximizing my rental income. Highly recommended.

When you call or leave an email no one gets back to you! This review did generate a call from the office. Somewhat helpful, but made me feel like I was wrong to give a poor review, for lack of service! Did change from 1 star to 3 stars until I get final results.

Pgm is one of the best home management company in West Chester must contact them.

Pgm is best for Rentol home management.must contact them they have very good experience.