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PGM REAL ESTATE ASSOCIATES

4.8

184 reviews

Contact

6103440600

139 W Market St West Chester PA 19382

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Reviews (184)

Moana Lisa

on Google

08.07.2026

PGM is the best Real Estate company to deal with ! They take care of their properties. Anthony is awesome! When I am looking to buy Anthony is my guy !

Jessica

on Google

06.25.2026

I highly recommend PGM management company. They have been extremely responsive whenever an issue has come up in my home. Most recently, when my air conditioning stopped working during very hot weather, they acted quickly to have it repaired and restored. As someone with health conditions that can be affected by excessive heat, their prompt attention meant a great deal to me. It’s reassuring to rent from people who genuinely care about their tenants’ well-being and take maintenance concerns seriously. Thank you for your professionalism, communication, and fast response. It is greatly appreciated.

Erica B

on Google

06.19.2026

Great company and friendly staff. Had the dishwasher break at the start of the weekend and got water everywhere. They were quick to get me someone out to help fix the issue and had a new dishwasher for me by Monday. 5 out of 5. Would recommend.

William Doyle

on Google

06.15.2026

Lived in a property managed by PGM for 4 years. Every-time we had a problem. Maintenance was quick to respond and solve the issue or replace any broken appliances. Great support made housing easy and rent was affordable. 5/5 would rent again.

Ash Velazquez

on Google

06.12.2026

all the staff were so helpful and kind! very patient, and answered all my questions!

Bailey Diaz

on Google

06.04.2026

Absolutely disgraceful! THE OWNER IS HAVING HIS FAMILY MEMBERS DO REVIEWS TO FIGHT THE TRUTH - READ THE REAL REVIEWS The owner JUSTIN GALL doesnt even bother to respond to emails, most times no one else in the company will either. If they do they will sign it pgm and say they do not have to tell you who is writing the email so you can't actually talk to one person. They will not give out emails to anyone in the company. They TRULY do not care about you, you are just a paycheck. My property manager (Anthony) this week did not even show for the inspection, i have his texts saying he doesn't bother to read mine, and my home was unsafe. (CODE ENFORCEMENT IS YOUR BEST FRIEND)This company should not be in business. I know tenants and realtors that wont go near them and I am on my way out. DOCUMENT EVERYTHING! Employees are a revolving door bc no one stays. DO NOT RENT if this is the management company RUN!!! Also beware if your landlord uses them, they may not be great either, they are KNOWN for being awful.

Pedro Batista

on Google

05.16.2026

Great service

Carlos Polanco

on Google

05.16.2026

Best people

holly milliron

on Google

05.16.2026

Very good people. Very good business. Am pleased with the help I've gotten.

ashlei brown

on Google

05.15.2026

I have been renting from them for over 2years now and my experience with them has exceeded my expectations. Every concern I have had since moving in has been addressed in a reasonable time frame. Maintenance melds are quickly addressed and done right the first time. I have had some bad experience renting in the past so when I moved in I didn't expect much of a difference. I'm glad to be renting with them and experiencing good service for once. Thank you PGM!

Elizabeth Jiménez

on Google

05.14.2026

Best management company in the world…

Ashlei Martin

on Google

05.12.2026

Good people. Very friendly and professional.

Elyo Reyes

on Google

05.12.2026

Amazing staff great people always there when you need them for anything

Jeffrey Dechristopher

on Google

05.05.2026

Anastazia

on Google

04.29.2026

Kristina Bote

on Google

04.28.2026

Heather Horn

on Google

04.28.2026

Christina

on Google

04.28.2026

04.28.2026

Josh White

on Google

04.23.2026

Reliable trustworthy definitely recommend

alia torres

on Google

04.23.2026

Great company!

Sadie White

on Google

04.23.2026

Lydia Rivera

on Google

04.20.2026

I had problem with my toilet and had a fast response from PGM maintenance.

Anthony Rosado

on Google

04.02.2026

Ron Jackson I wanna give Ron hit a million out of a million on his customer service and his amazing service with tenant

Thomas Durning

on Google

03.31.2026

Tiffany Clayborne

on Google

02.20.2026

Khalil was awesome and Got The Job Done Fast. Thank You Again💯✅

Alisha Davies

on Google

01.07.2026

So far, they have been quick and very helpful. I appreciate the due diligence.

Cheyenne Cooper

on Google

12.27.2025

I'm a person who communicates. I'll say the company can do better with communication other than via email. I met with a broker for the property today. I will say he arrived on time; the place was immaculate. I'm glad he let me walk around and see for myself.

Maria Calderon

on Google

09.22.2025

Scam! Charged 150 for an application fee knowing good and well the place was already rented before they did the showing. Requesting a refund for everyone who paid that fee and attended the showing!

Ccdoc Lol

on Google

09.09.2025

Absolutely one of the worst companies

Larry Duncan

on Google

09.04.2025

Got it all done as wanted,thanks

Diana Cruz

on Google

08.06.2025

If I can put a zero, I would. This company just takes your money but doesn't have the decency to respond back. I paid $150 for three adults application fees and I didnt even get a " im sorry you were denied". I called numerous of times, and all I got was a voicemail. Left several messages and nothing back. Please take my advise. Don't waste your time or money on this company. They are a rip off.

Lorie Davis

on Google

07.29.2025

With this particular situation I feel very satisfied I'm very grateful for the maintenance guy Rory he was patient he had multiple things to fix he did everything in a timely fashion and everything was done correctly I'm so grateful

Drew Brown

on Google

07.17.2025

Awful management company. Don’t go near them. Completely non responsive and don’t care to resolve the issues at hand.

Jack Siegel

on Google

06.27.2025

PGM Real Estate is extremely efficient and thorough, protecting the tenant and especially the owner of the property!

marie Feltner-Emery

on Google

06.05.2025

I had so many things that needed fixed. I had a Maintenance Gentleman, Emmers, come and fix my screens, toilet, and some cabinets. He was very professional but was kind and friendly. He really made me feel content and happy with the respectful way he addressed me and the issues going on with my home/apartment. I am very thankful for Emmers fixing the many issues and look forward to him coming back to finish the rest of the issues.

Annette Lawrence

on Google

05.16.2025

debra geiger

on Google

05.06.2025

Since we've moved into our home and put in work orders, the maintained team has been diligent, worked in a timely matter, professional and clean. Thank you PGM!

Martin Rossi

on Google

05.03.2025

Great experience with them, quick to resolve issues. Very happy!

Carmen Washington

on Google

04.29.2025

Lynne Viti

on Google

04.21.2025

Pete the plumber came, snaked out the pipe in the front lawn and solved the problem. I wasn't even home.

C Smith

on Google

01.09.2025

I reported to PGM that my heating oil tank was leaking on a Monday afternoon, I had a replacement tank in place by Tuesday evening, I was very impressed with how fast the work was done.

Lauren Sapovits

on Google

12.31.2024

They are an okay rental group. Nothing horrible about them but nothing great. I probably won't rent from them again but nothing happened to make me not like them. Their communication within their office is not great and be warned because they will come into your unit without notice but everyone that I speak to is polite.

Kathy Ruger

on Google

12.14.2024

The maintenance man. Albert was kind and friendly. He did an excellent job of fixing the shelf under the kitchen sink. Very satisfied

Judith Craven

on Google

12.13.2024

Pete is the best! He is always there for whoever needs him!

Maynard Dennis

on Google

11.11.2024

The person was very professional from the beginning of work thru to the completion.

KAT TEMPLE

on Google

09.27.2024

EXCELLENT!! TOP OF THE NOTCH!!

Ray Plummer

on Google

09.15.2024

Xueping Yang

on Google

09.04.2024

The response is fast, the new faucet installed is perfect, works well, perfect

08.04.2024

I had a problem with an exit door to my apartment. Prompt service pleasant repair man

Tyrone Merriwther

on Google

07.01.2024

We’ve rented through them for the past 4 years, they have taken care of any issues we’ve ever had so far! Nothing to complain about here😎

Devin Williams

on Google

05.18.2024

Erika DeVaughn

on Google

05.12.2024

They are good at managing their properties. Responsive to maintance repairs.

Jane Trimble

on Google

04.18.2024

Thanks Carol!

jescinef

on Google

04.04.2024

I’ve been leasing with PGM for over 4 years now and I have to say that they do a wonderful job. Whenever I have an issue, they respond right away and they do a great job with repairs, if needed.

Ashley Perugorria

on Google

03.18.2024

Very efficient and quick

Tig Sackett

on Google

03.11.2024

Communication of needed service details were easily done through the Meld and by phone in a timely manner making for a quick completion of the requested work. Thanks to both office and tech personnel. 👍

Tyemia Jones

on Google

03.08.2024

Dave Jennings

on Google

03.08.2024

Work was done as promised,no more leaks. Cleanup was a little suspect.

Shane Reeves

on Google

03.08.2024

Thank you for the service

Gilbert Sanchez

on Google

03.05.2024

The people at this management group is very helpful

Brandon Owens

on Google

01.29.2024

Naomi Major

on Google

01.29.2024

Emily Schilling Boggs

on Google

01.29.2024

Very kind maintenance team; was able to explain and educate as he went! We were very happy with our first maintenance experience at PGM!

Deloris Regan

on Google

01.25.2024

Matthew Biederman

on Google

01.23.2024

Jared Kurz

on Google

12.27.2023

Lost running water to the house on Christmas Eve. Expected obvious delays with holiday etc. When I spoke to Jason, he was friendly & quick to try to resolve issue. The plumbing company was quick to be out first thing next morning & had the problem fixed within 30minutes. Beyond helpful

John DeCamara

on Google

12.27.2023

Armonie Pitt

on Google

12.21.2023

My experience was the best the move in process was so easy and fast I had the pleasure of working with Dan who made sure my move in went smooth

Jeremiah Davis

on Google

12.20.2023

Holly Wadsworth

on Google

12.19.2023

Our property was run down when PGM bought it,they have made great efforts to improve our unit.Very friendly and respectful maintenance team,the owners always take time to listen to my concerns. Very appreciative to have them as our new landlords.

Erika Sherman

on Google

10.17.2023

Justin is extremely passionate about real estate and genuinely understands your needs as a tenant or landlord. I appreciate the transparency.

Michael Mirat

on Google

10.17.2023

Aidee Nuñez

on Google

10.11.2023

Great team, great company

Mekia Rokins

on Google

10.05.2023

I was not a happy tenant thru no fault of PGM management and I inappropriately took my frustrations out with the company who had nothing to do with my issues. Shelley, the office manager called me because she was updated by the billing manager Jamie who also got the blunt end, Who absolutely had no idea either what was happening. I explained the issue and Shelly promptly took care of my concerns despite my rudeness and unprofessionalism. Pgm professionally, kindly and courteously brought me back to humanity and resolved my conversation. I just wanna thank PGM (Shelly) and give them a good customer service review because they really could have disregarded me because of my actions.

Rob Smith

on Google

09.05.2023

Very smooth and easy experience working with the Realtor/Leasing Agent as well as the ladies in the office. There was constant open communication and I would recommend PGM to anyone in the market as I was.

Jeanna Seyfert

on Google

07.07.2023

Wonderful people to rent from and very fast response time for maintenance issues.

Yohå Perez

on Google

06.06.2023

Excellent experience. A very nice and professional team.

Jeri Angelo

on Google

06.06.2023

Eleazar Cruz G.

on Google

05.23.2023

PGM maintains the building where I live and they have done an excellent job, they are very efficient.

Mike Wade

on Google

03.01.2023

The team at PGM Real Estate are highly professional and courteous. Always a pleasure dealing with real estate professionals who know how to get things done !!

Soulinthong Vonemanee

on Google

02.02.2023

Quick and easy application process. Once I was approved it was breeze finding a place.

Cooper Waylon

on Google

02.02.2023

If I could give 100 stars I really would! I’m so impressed with the operations at PGM. I’ve had some horrible property managers over the years and they have exceeded my expectations.

Response from the owner

over 3 years ago

Hi Coop, Thank you so much for the kind words! We are so glad that we are meeting your expectations!

Max Jack

on Google

01.31.2023

These guys are great! My wife and I handed over our small portfolio two years ago and have been very satisfied.

Response from the owner

over 3 years ago

Hey Max, Thank you so much for taking the time to leave us a review!

Jones Jerry

on Google

01.31.2023

PGM has been instrumental in maximizing my rental income. Highly recommended.

Response from the owner

over 3 years ago

Hi Jerry, Thank you so much for the kind words. We are so appreciative of your business and all the referrals!

Shelley Tilghman

on Google

12.20.2022

When you call or leave an email no one gets back to you! This review did generate a call from the office. Somewhat helpful, but made me feel like I was wrong to give a poor review, for lack of service! Did change from 1 star to 3 stars until I get final results.

Response from the owner

over 3 years ago

Hi Shelly, Thank you for the feedback. We are sorry this was your experience with us. We would love the opportunity to make things right. Please contact us at pgmworks@gmail.com.

Anshad Quilon

on Google

10.15.2022

Pgm is one of the best home management company in West Chester must contact them.

Response from the owner

over 3 years ago

Hey Anshad, We are so appreciative of your business over the past few years! Thank you so much for the kind words.

Abdul Khalique

on Google

10.15.2022

Pgm is best for Rentol home management.must contact them they have very good experience.

Response from the owner

over 3 years ago

Hey D, Thank you for the kind words.

Chris Perkins

on Google

09.14.2022

Overall a great exerience with PGM! Our Realator Justin and his team were a real pleasure to deal with. They made our experience selling our home stress-free. From their extensive knowledge, great advice and quick responses with all my questions I would reccomend them to anyone.

Response from the owner

almost 4 years ago

Hi Chris, Thank you so much for the kind words and taking time to leave us a review! We really enjoyed working with you.

jessica hackman

on Google

09.04.2022

Response from the owner

almost 4 years ago

Hi Jess, Thank you so much for leaving us a 5-star review!

Cinsere Mason

on Google

07.25.2022

Wonderful Real estate company, keeps up with the property...

Response from the owner

about 4 years ago

Hi Darren, Thank you for the kind words! We appreciate you taking time to leave us a review!

Kamran Khan

on Google

07.18.2022

They manage my rental property for more then 5 years until I sold it. I found them very honest, fair, detail oriented and get the work done on time.

Response from the owner

about 4 years ago

Hi Kamran, Thank you much for leaving us review! We are so appreciative and enjoyed working with you over the years!

Elmer Beiler

on Google

07.11.2022

Great service.

Response from the owner

about 4 years ago

Hi Elmer, Thank you so much for leaving us a review!

Brian Bryce

on Google

07.11.2022

My family and I have been with PGM for years now and we couldn’t be more pleased with their professionalism and detail. We recently had a complete rehab of a rental property and it was amazing the amount of work completed in just 3 weeks. I highly recommend PGM

Response from the owner

about 4 years ago

Hi Brian, Thank you so much for me taking the time to leave us a review! We are so appreciative of your business!

April Landis

on Google

07.09.2022

Response from the owner

about 4 years ago

Hi April, Thank you for taking the time to leave us a review!

Suzanne Smith

on Google

07.02.2022

Great rental. The people are easy to work with and I am recommending to my friend to move in next to me!

Response from the owner

about 4 years ago

Hi Suzanne, Thank you so much for the review! We are so appreciative of the kind words and referral.

Lindsay Gerhard

on Google

07.02.2022

Response from the owner

about 4 years ago

Hi Lindsay, Thank you so much for taking the time to leave us a review. We are so appreciative.

Manohar Arora

on Google

07.01.2022

Satisfied with services. Professional staff. Highly recommend PGM Real Estate and Property Management

Response from the owner

about 4 years ago

Hi Manohar, Thank you so much for taking the time to leave us a review. We are so appreciative.

Michael Bickel

on Google

06.29.2022

Just got a new apartment and Josh & Jamie were so helpful in the process, very friendly and polite, always answered my calls and questions and the entire process was so easy. Communication was great and the whole process was very smooth, would recommend to anyone looking for rental property or anything else !

Response from the owner

about 4 years ago

Hi Michael, Thank you so much for taking the time to leave us a review. We are so appreciative and are glad to hear you had a great experience working with Josh and Jamie! Let us know if you ever have any questions or need any assistance. Thank You

Aldo Miceli

on Google

06.24.2022

Excellent company to deal with and very responsive. Works quickly to resolve any questions. Highly recommended.

Response from the owner

about 4 years ago

Hi Aldo, Thank you so much for the review!

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