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PGM REAL ESTATE ASSOCIATES

4.7

149 reviews

Contact

6103440600

139 W Market St West Chester PA 19382

Business Hours

Sunday

Closed

Monday

Closed

Tuesday

Closed

Wednesday

Closed

Thursday

Closed

Friday

Closed

Saturday

Closed

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Reviews (149)

Gentry

on Google

11.12.24

PGM has provided a frustrating renting experience.

Maynard Dennis

on Google

11.11.24

The person was very professional from the beginning of work thru to the completion.

hicham

on Google

11.02.24

I am a tenant from GPM company and I am not happy with their dealings. They always delay in providing services. And because of their delay, they put me in trouble.

Thanh Nguyen

on Google

10.30.24

took 3 weeks to get our fridge replaced. Initially had good communication but fell off halfway through. After the repair tech came out and suggested we get a new fridge, I had to call the front desk to get the process moved along because my texts and calls to maintenance were not being returned. It’s a shame how this issue was handled because they’ve been better with maintenance in the past.

KAT TEMPLE

on Google

09.27.24

EXCELLENT!! TOP OF THE NOTCH!!

Ray Plummer

on Google

09.15.24

Justin Gonzales

on Google

09.07.24

Xueping Yang

on Google

09.04.24

The response is fast, the new faucet installed is perfect, works well, perfect

scott davis

on Google

09.01.24

Hailey Rose

on Google

08.14.24

Aurora Wolfe

on Google

08.14.24

08.04.24

I had a problem with an exit door to my apartment. Prompt service pleasant repair man

Tyrone Merriwther

on Google

07.01.24

We’ve rented through them for the past 4 years, they have taken care of any issues we’ve ever had so far! Nothing to complain about here😎

Devin Williams

on Google

05.18.24

Erika DeVaughn

on Google

05.12.24

They are good at managing their properties. Responsive to maintance repairs.

Jane Trimble

on Google

04.18.24

Thanks Carol!

jescinef

on Google

04.04.24

I’ve been leasing with PGM for over 4 years now and I have to say that they do a wonderful job. Whenever I have an issue, they respond right away and they do a great job with repairs, if needed.

Ashley Perugorria

on Google

03.18.24

Very efficient and quick

Tig Sackett

on Google

03.11.24

Communication of needed service details were easily done through the Meld and by phone in a timely manner making for a quick completion of the requested work. Thanks to both office and tech personnel. 👍

Tyemia Jones

on Google

03.08.24

Dave Jennings

on Google

03.08.24

Work was done as promised,no more leaks. Cleanup was a little suspect.

Shane Reeves

on Google

03.08.24

Thank you for the service

Gilbert Sanchez

on Google

03.05.24

The people at this management group is very helpful

Latifah Crump

on Google

01.31.24

Responded in a timely manner efficient work

Jeb Jeffery

on Google

01.30.24

I can't afford a house yet, but PGM has provided a solid renting experience of a single family home since 2021. The maintenance guy is awesome and I haven't had any issues over my 2.5 years as one of their tenants. My only complaint is that some parts of the house need to be repaired, such as a sinkhole under the front porch, a partially rotten window, and poorly installed stair nosings. However, they did recently replace the roof this year, so I'm sure additional repairs in the pipeline. Overall, I'm happy with our current property as long as it stays affordable. Thank you PGM!

Brandon Owens

on Google

01.29.24

Naomi Major

on Google

01.29.24

Emily Schilling

on Google

01.29.24

Very kind maintenance team; was able to explain and educate as he went! We were very happy with our first maintenance experience at PGM!

Deloris Regan

on Google

01.26.24

Matthew Biederman

on Google

01.23.24

Jared Kurz

on Google

12.27.23

Lost running water to the house on Christmas Eve. Expected obvious delays with holiday etc. When I spoke to Jason, he was friendly & quick to try to resolve issue. The plumbing company was quick to be out first thing next morning & had the problem fixed within 30minutes. Beyond helpful

John DeCamara

on Google

12.27.23

Armonie Pitt

on Google

12.22.23

My experience was the best the move in process was so easy and fast I had the pleasure of working with Dan who made sure my move in went smooth

Jeremiah Davis

on Google

12.20.23

Holly Wadsworth

on Google

12.20.23

Our property was run down when PGM bought it,they have made great efforts to improve our unit.Very friendly and respectful maintenance team,the owners always take time to listen to my concerns. Very appreciative to have them as our new landlords.

Erika Sherman

on Google

10.18.23

Justin is extremely passionate about real estate and genuinely understands your needs as a tenant or landlord. I appreciate the transparency.

Michael Mirat

on Google

10.17.23

Aidee Nuñez

on Google

10.11.23

Great team, great company

Mekia Rokins

on Google

10.05.23

I was not a happy tenant thru no fault of PGM management and I inappropriately took my frustrations out with the company who had nothing to do with my issues. Shelley, the office manager called me because she was updated by the billing manager Jamie who also got the blunt end, Who absolutely had no idea either what was happening. I explained the issue and Shelly promptly took care of my concerns despite my rudeness and unprofessionalism. Pgm professionally, kindly and courteously brought me back to humanity and resolved my conversation. I just wanna thank PGM (Shelly) and give them a good customer service review because they really could have disregarded me because of my actions.

Rob Smith

on Google

09.05.23

Very smooth and easy experience working with the Realtor/Leasing Agent as well as the ladies in the office. There was constant open communication and I would recommend PGM to anyone in the market as I was.

Sara Harowitz

on Google

08.05.23

PGM property management services assumed all the responsibilities of being a landlord. Justin easily handled the rental of my property from posting pictures, finding and screening potential tenants and professionally dealing with unexpected conflicts that I've learned comes with renting property. I wouldn't have been able to complete this process without Justin's help. Thank you, Justin Sara

Jeanna Seyfert

on Google

07.07.23

Wonderful people to rent from and very fast response time for maintenance issues.

Yohå Perez

on Google

06.06.23

Excellent experience. A very nice and professional team.

Jeri Angelo

on Google

06.06.23

Eleazar Cruz G.

on Google

05.23.23

PGM maintains the building where I live and they have done an excellent job, they are very efficient.

Mike Wade

on Google

03.01.23

The team at PGM Real Estate are highly professional and courteous. Always a pleasure dealing with real estate professionals who know how to get things done !!

Soulinthong Vonemanee

on Google

02.03.23

Quick and easy application process. Once I was approved it was breeze finding a place.

Cooper Waylon

on Google

02.02.23

If I could give 100 stars I really would! I’m so impressed with the operations at PGM. I’ve had some horrible property managers over the years and they have exceeded my expectations.

Response from the owner

almost 2 years ago

Hi Coop, Thank you so much for the kind words! We are so glad that we are meeting your expectations!

Max Jack

on Google

02.01.23

These guys are great! My wife and I handed over our small portfolio two years ago and have been very satisfied.

Response from the owner

almost 2 years ago

Hey Max, Thank you so much for taking the time to leave us a review!

Jones Jerry

on Google

02.01.23

PGM has been instrumental in maximizing my rental income. Highly recommended.

Response from the owner

almost 2 years ago

Hi Jerry, Thank you so much for the kind words. We are so appreciative of your business and all the referrals!

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