I had a terrible experience with this dealership. It's been over four months since I purchased my car, and I'm still waiting for my title. I've made countless phone calls and followed up repeatedly, but no one seems to have a solution. Customer service is lacking, and I feel completely ignored. Avoid this place if you want a smooth car-buying experience

Finally; a knowledgable, trustworthy, and affordable shop. I took my 21 audi s5 for an oil change and I was back 2 days later for a tune and BOV. in-and-out, zero issues. Joey and his team really know their stuff and he has connections all over for special orders as well (i.e. he's getting a custom steering wheel made for me) for everything sports & luxury I wouldn't take your car anywhere else. I can't recommend this spot enough.

These guys are legit and straight up about everything, very knowledgeable especially on Euro cars and will get yours back on the road with no problem prices are unbeatable. Need a Euro place to take your car this is it !

My experience with this shop was one of the worst, I had my 2011 A6 supposedly repaired, All I wanted was my valve cover gaskets to be replaced and my ac unit to be fix and a walnut blast, but I don’t know about the walnut blast , I can say this is that never replaced the Valve cover gaskets and as far as the ac unit they never did anything to it , they charge me 1,100 For work was not done Very disappointed with this shop I do not recommend them for anything ever again , so do your self a favor and STAY FAR AWAY FROM THEM!!!!!!!

These guys are awesome best prices in the lehigh valley so many nice cars here for a good reason Joey and Richie are great always taking care of me I defintley like the treatment here more then the last shop i went to if you're someone like me that loves modifiying your car or just basic maintenance this is definitely the place to do so only thing im upset about is i didn't use them sooner but I will definitely be coming back

Booked an appointment for my BMW's electrical issue, waited a week for diagnosis. No follow-up from them afterward. Despite multiple calls, only received reassurances with no action. They never initiated contact except for one call after two weeks, offering no new information aside from them telling me what I already knew which is why I took it there in the first place. Waited three weeks with no resolution. So I took my car elsewhere. Upon pickup, no apology, no conversation, minimal work done, and looked as if the car was barely touched. Waste of my time and very poor communication. As someone in the dealership business, I strongly advise taking your car elsewhere to avoid weeks without a car. Disappointment doesn't even begin to describe my experience. Out of my car being there for 3 weeks all I got was a free Parking spot. I am not one to write reviews, but I will ensure people know about the quality of service I received.

These guys are awesome! I inquired on their site about some work I wanted done to my BMW and they immediately returned my message . Gave me an extremely fair quote and after talking on the phone with both Joey & Richie I very quickly knew that I was in good hands with their team. Highly recommend LVI to anyone looking for an import specialty shop in the Lehigh Valley.

This place is awesome

Very personable staff. Honest and fair with repairs and service

Had some really important work done on my 330I here they were great at Communication, Joey is very knowledgeable and I would recommend anyone with a bmw or any other German car to use this shop

Very nice folks, very knowledgeable about cars they are selling, they make sure the cars being sold are in good mechanical shape. Would do business with them anytime!

Team is amazing! Everyone genuinely wants the best for their customers. Would recommend to anyone. 5 stars all around.

All around great service! Highly recommend

I trust Joey and Richie over anyone in the valley. Will only buy a car here and service here.

Very knowledgeable and helpful.

Highly recommend!

so nice and helpful!!!!

Always so helpful and thoughtful. Highly recommend LVI for any car needs!!!

Bought my first Porsche. Put over 20k miles on it and not a single issue. They are fantastic and are honest. Wouldn’t know what I’d do without them around.

LVI has become such a huge family when it comes to a repair/performance garage! Relocating from the west coast had some difficulties when looking for trusted shops to work on your car. I found LVI and immediately felt comfortable with Joey and staff. I brought in my '18 bmw m4 in for various work. Started with a simple oil change to feel them out, and great conversations on future plans for the car. A few months later: - Installed a 4 pin crankhub by SSR (which no one really wanted to touch. The process for SSR specific hub is a pain, and Joey and team took on the challenge) -VRSF midpipe -ARM dp's -ARM Chargepipes -J pipe -Spark Plugs With all of this work, my car is running great! Will soon be adding a few other goods with LVI as they have proven to really take care of their customers. If you're looking for a garage that will take care of you, treat your car with utmost respect, or looking for performance upgrades, don not hesitate. This is where your car needs to go. Thank you to my guy Joey for always getting me in, at great price range, and on time. Blessings!

From every aspect of buying my 5th vehicle from Lehigh Valley Imports I am completely satisfied. Great guys and customer service. Honest and trustworthy people. Always come through with their promises! 5 stars!

Best place to go for the best price!!

Was referred to Joey & LVI by a friend when my father passed away in 2021. Dad had a Mercedes SL500 that needed serviced and inspected so that we could sell it. Called Joey; he was very kind and got the car in and out quickly at a great price...MUCH less than Lehigh Valley MB. We were extremely pleased. My apoogies for not posting this sooner, Joey...it was a difficult time with so many things on my mind. Fast Forward 2 years, my Mercedes SL63 AMG needed A service, rear brakes, and inspection (as far as I knew). My service contract was up with Mercedes. The last couple of times I had it in at Lehigh Valley Mercedes Benz there was damage and loss. The first time they lost a floormat and did nothing to replace it. The last time, when I went to pick it up, it 'mysteriously' had an 8" crack in the windshield directly in front of the steering wheel. The crack was not noted in the intake inspection, nor was it noted in the final completion inspection, which shows all work still required or suggested by LVMB. When I asked my (SA) Service Advisor to show me the intake pictures they take when the car was dropped off, the SA would not show them to me but said he looked and could not see the crack in the pictures. It is clear to me, since Knopf sold to Vinart, the quality and care they take in their service department has dropped dramatically. I have lost all confidence in their service department; but, I digress. (sorry) Being my first service since my service contract ended with MB, I decided to take my SL63 to Joey at LVI. From my experience with Dad's SL500, I was comfortable giving him the business and trusting him with MY baby. There were a couple of additions to the worksheet after their initial inspection...replacing front brake pads as-well as rear (they were low) and replacing the spark plugs. Please note, the additions were merely observations by LVI; they did not force the additions as some other shops will do to add more work and money. They politely explained the current state of the front pads and the time was near to replace the plugs, asking if I would like to add them to the work order. Absolutely pressure-free. They did all the work quickly and on time, without damage to the vehicle or loss of parts, and the price was a thing of beauty! I love my SL, but know they can be a maintenance nightmare. I don't trust just any shop to work on it, fearing its complexity can be more than many mechanics are able to comprehend. Its engine was hand built in Affalterbach, Germany, by one engineer. The fine tuning of these luxury sport cars can easily be tempermental, to say the very least, and repairs can be costly in a vehicle with a sticker price between $160k and $175k. They require someone with a thorough understanding and 'hands-on' experience with the AMG series. I am extremely happy with the workmanship and the knowledge the crew at LVI have of my vehicle and its needs. Joey and the crew at LVI have my complete confidence! Give them a chance to earn your business; trust them with your car's service. You wont regret it.

I contacted these guys a few weeks ago about an E90 M3 they had for sale. Asked for more info, pictures and videos as I was about two hours away from them. Within a day I was given exactly what I wanted and went to check out the car. It was exactly as described. Will definitely do business with them again! Thanks again!!!!!!

Such a good and underrated dealer out in PA Huge selection of clean cars! I'll definitely be back for any future purchases that I'll do ! Thank You guys

Not a good place to get work done on your car. Paid almost $900 to get my rear manifold replaced, that I purchased from the same shop, come to find out days ago, that it was never installed. Only way I found this out was because I needed the 02 sensor replaced on that manifold but when I went to pick up my car after it being at the shop for hours they tell me it was not done because they were scared it would strip or snap and they didn’t want to chance it. So now I have to take my car to another shop to get the same job done that they were supposed to do and come out my pockets another grand. They tried saying they that it was a typo but I have the receipt from the job they were supposed to do almost a year ago. So always keep receipts if you het work done there and always check they’re work to make sure it’s actually done. Bad experience and will never go there again. I’m not just bad talking them, I have my receipt to prove it

Only place I'd take my car to get serviced, great service and great friendly people.

Flew out from Cleveland, Ohio after speaking with the owner Joey multiple times. Prior to flying out I was confident in the car I was looking to purchase. A 6 speed manual e46 m3 which was and still is a hard car to come across. I missed my connecting flight nd he helped with the cab fair just so I can get there ! I felt welcomed and the car was exactly as described. After the purchase he kept up with me and till today 8 Years later we still communicate and catch up. I got a car but I also made a friend which is more important. Highly recommend this dealership to anyone looking for an experience and not just a car.

Always have a good and positive experience with Joey and Richie. Professional and knowledgeable individuals. They’re the best around the Lehigh valley.

I had a curb strike incident with my car and had it towed to LVI. I felt that I could trust them and I am glad that I did. They are very accommodating, communicative and knowledgeable. They took the initiative and extra steps in working with my insurance to get my car repaired. I have been trusting my car with several small shops around the LVPA area, trying to support small businesses. I am happy to add LVI to the group of businesses and friends that I can trust with my car. If you are looking for a place that you need to have your car repaired or parts installed from people that have a lot of experience, Lehigh Valley Imports is it.

Just used LV imports for the first time ever. Brought them my ‘17 A4 Quattro and was nervous because I was warmed how temperamental Audi brakes can be. They must’ve done an excellent job because it’s riding perfectly. Additionally, they were really helpful and explained everything to me throughout the process. Would recommend and will be returning

Best people to deal with when it comes to buying a new car or just servicing your car ! Customer service is A1 👌🏼

Very detail oriented and helped get the exactly what I wanted! Even let the kiddos take pictures next to some of his rare cars!!

I would not go anywhere else for service or buying a car. The owner Joey is a stand up guy. That is reflected throughout the staff. You are treated like family here.

Trustworthy and fair company in a not so fair market. Love LVI!

Fantastic service and a wealth of knowledge. I’ve bought two cars from this dealership in the last 6 years and have nothing but good things to say about the way LVI treats me and my car. Anytime I need typical service (oil changes, tires and stuff) they always fit me in and get it done quick. Joey and Richie are great guys and never pushy, they listen to what I’m looking for and deliver. Great place!

Awesome service and great sales help

I highly recommend Lehigh Valley Imports! They've always done a great job on my vehicles. I've used them for years with a great experience every time. Thanks for the great work as always!

Long story short I have a 2016 audi s3 that had a check engine light. The tune shop I've been using for years decided to give me a complete run around replacing random parts, running up a ridiculous bill, and having the light return 4 times within the same month (apt tuning). I went to lehigh valley imports to get the code scanned to even get an idea on what was going on. I simply pulled in, they scanned the code and within 15 minutes they were able to tell me it was due to a valve not closing fully therefore throwing a emissions code. They kept the car over night to be positive on the cold start that the light wouldn't be back. Once I came to pick it up the next morning I had 0$ owed. They didn't only take me with no scheduling, but they were able to actually treat me like a human.

If you need any work done on your car this is the place to go, they perfected my bmw I couldn’t be happier. by far the Best shop around hands down they got the best prices, get you in right away, and best of all they actually answer the phone when ever you have a question unlike most shops. Give them a call for anything you need done car related you won’t regret it

I've been going here for the past 3 years and each time i have gone i've been well taken care of. Joey, Richy, and the whole team are awesome guys. By far the greatest prices and work around the area. If I was able to give them more than 5 stars I would. The customer service is outstanding and the work they do is absolutely astonishing! No matter what you need they'll get it done for you. Thank you guys for the awesome service!

I bought a car from this dealership about three months ago. I am now on my 4th thousand dollar repair that needs done. Within my first month the clutch had to be replaced, then all four of my calipers had to be replaced because the Pistons were completely seized due from years of use(something that would’ve been seen during a visual inspection) my brake line rusted off at a spot where it was very visually accessible (takes years for that to happen) and now I have to replace the timing belt. Their pre-inspection doesn’t look for anything of importance. Don’t make the same mistake I did DO NOT buy from this dealership!!