Couldnt have been more happy with a horrible situation. From the 3am call, the receptionist was clear, polite and understanding. The vet (wish I could remember his name) very clearly explained to us our little guys situation and gave us every accommodation in his final hours. Top notch facility.

I rushed my 12 year old rottie there when he collapsed. I called ahead and they were ready for him with a gurney. They stabilized him and told me he had a tumor and within 2 hours he was in surgery after they tested and made sure he would be okay. They saved his life and provided excellent care for him there after. He was able to come home next morning. He has a lot of anxiety with people and they understood and all cared for him according. I’m forever grateful for them and the more time I have with my dog.

I had an absolutely appalling experience here on the evening of March 5th around 8:00 PM. My dog was in a clear state of distress—shaking, breathing heavily, and panicking. We did the responsible thing and called ahead, and were told the wait would be approximately two hours. However, upon arriving immediately after that call, the experience shifted completely. The triage nurse on duty was unprofessional, rude, and incredibly sarcastic. Despite the obvious severity of my dog's symptoms, we were told that we would now have to wait six hours or we could just leave. There was zero empathy or medical concern shown for a pet in crisis. We chose to leave, and I am so glad we did. We found another emergency vet nearby that recognized the urgency of the situation and had my dog in treatment within the hour. If you are facing a real emergency, be wary. The lack of professionalism and the fluctuating wait times at this facility are a serious safety concern. I will not be returning.

As a veterinarian, there is no more helpless of a feeling then your pet being so sick they need more help than you can give them. My cat, Lucy, became critically ill in the days after a routine procedure she has had many many times before. After she didn’t improve with the supportive care I tried, I knew that she needed to be hospitalized at a 24 hour facility. She spent 2 days hospitalized at BVES as their team worked to get her little body restarted (she had a bad case of ileus- her gut wasn’t working- and pneumonia on top of that). In no uncertain terms, it was one of the scariest 48 hours of my life. I am SO incredibly grateful for the team that took care of my girl and saved her life. Dr Eule was the day doctor that cared for her for most of her stay and kept me consistently informed with timely and thorough updates, scheduled a visit where I was able to see my little girl and get some snuggles, and was so incredibly compassionate, caring, knowledgeable, and a wonderful balance of reassuring while also being realistic about how sick she was. I am incredibly grateful for the overnight doctors that cared for her, and Dr Phillips (I believe!)-the doctor that cared for her on her discharge day. Thank you endlessly to all the amazing techs and support staff that showed my girl love and took care of her needs and treatments while she was there. Thank you to the receptionist who were kind and treated all of our interactions with care. In the scariest of times, I am so grateful to have had a team like that on her side. She would not be here today if she didn’t have them- and for that I am ETERNALLY grateful. 💕 I cannot recommend BVES enough. Thank you for saving my best girl.

We took our 3 year old Lab Retriever here. He was spewing blood out of his butt. The team from the receptionist to nurse assistants are friendly and nice. The doctor gave us detailed information in regards to our doggy’s condition. We appreciate that she was considerate about vet emergency cost and gave us a an estimate on the low and high end, pros and cons of each choice. We choose the high end just because we want whats best for our pup. We picked him up the next day and he was 100x better. We highly recommend them for any pet emergency and will be our first choice for all 3 of our pets( emegency care) Thank You!

My golden retriever was treated for an emergency bladder blockage with amazing care and treatment by the emergency staff. I had multiple treatment options clearly outlined to me by the staff. Ultimately, Bailey was assisted by the staff in passing over 20 bladder stones and able to come home with me the same night. Could not be more thankful for the staff and all their support!

Dr. Eule has immaculate decorum.

Wonderful place. They are all very helpful and kind. They took excellent care of my dog. I was very happy with every aspect of our visit.

STAY AWAY!!! I just called in to see if I could bring my sick cat in asap and spoke yo an Extremely rude receptionist, who doesn't know a thing. Kept having to put me on hold, to go ask about services and availability. For today, and then again when I asked about tomorrow. Totally clueless! Then, she kept mentioning a service that I told her we have already had done. Not present at all. Like a broken record. Sad. Then she says, she can get her in in 2 wks. I said, what!? I said from the beginning that she's not doing well (which is the reason for calling an emergency clinic), and asking for ASAP! She might not make it 2 wks. Then she says, well My hands are tied. I said, Wow! Then, she hung up on me. People like her have NO business being in a business such as this, answering calls when pet owners are in distress over their sick family member. She needs to go find another job, FAR away from customer service!

Very prompt and compassionate care to our cat. They were straight forward with us and very kind during our emergency. The prices for the emergency services received seemed reasonable.

They kept us waiting for 40 mins before telling us there’s no doctor available for treating our dog.

In November, our five-year-old pug was diagnosed with a rapidly growing, cancerous mast cell tumor in her (tiny!) mouth. The complexity of this situation was beyond what most vets are able to address, and we were given a terminal prognosis with a life expectancy of about a year. However, we were lucky enough to be referred to BVE&S, where Dr. Davis (surgeon) and Dr. Kushino (oncologist) determined a viable path forward, with a strong likelihood of success. The surgery was complex and extensive, involving removing the tumor as well as part of her upper jaw, surrounding soft tissue, and lymph nodes in her neck. They completed this procedure successfully, fully removing the cancer. Now in January her face is healed, she is happy, and while we are still doing our follow-up chemotherapy, she is now expected to live a normal, natural lifespan! Brilliant, skillful, and compassionate, this team represents the absolute peak of what you could hope for in veterinary care.

We had to take our sweet dog, Tano, to the ER last night and had a truly great experience at Bellevue Veterinary Emergency & Specialty. From the moment we arrived, the staff made us feel comforted and reassured during what was a very stressful time. The doctor was incredibly compassionate and took the time to thoroughly explain everything, answering our questions with patience and genuine care. It was clear that he truly cares about the animals he treats, and that meant the world to us as worried pet parents. We’re happy to share that Tano is doing better, and we are so grateful for the excellent care and kindness we received. Thank you to the entire team for making such a difficult night feel so much easier. 🫶🐾

They sound caring and helpful until 20 mins later they tell u last min they can give you consultation but no neurologist available. But that’s a waste of energy, time and money .

Our evening was spent by Ubu’s side as he crossed over the Rainbow Bridge. It’s been 16 years. Our hearts are broken. Bellevue Emergency was beyond kind. Ubu was in respiratory distress and was taken directly back for oxygen treatment. After triage, we were informed of what was going on and our options. I’ve always know my options would be to not prolong the process for my selfishness. We were given as much time as needed to say goodbye and we left out of a more private exit from the building. But the thing I am more than grateful for is this, the payment card I used was American Express. My payment was taken and we left. I received a text with my receipt. I later received a text letting me know the payment did not go thru because they don’t accept AE. Now they could told me when I handed the card over but they didn’t. I believe it’s because that’s just one thing a grieving pet owner does not need at that time. For that alone, I’m extremely grateful! The text that I received had a link for payment, which I quickly took care of. So if you need emergency veterinary care, consider going here. The staff is extremely supportive, friendly and knowledgeable.

I brought my kitten to another urgent care as Bellevue Veterinary had a 6 hour wait. This other urgent care recommended a specialty vet as I left their place and within 3 hours I was rushing my kitten to Bellevue Veterinary. My kitten unfortunately did not make it and I should have brought him here in the first place. The staff quickly took my kitten and helped me make decisions as everything was happening so quickly and it was super traumatic. They brought me to the back to be with him during his final moments. They were kind and sympathetic. I will bring my pets here 1st.

Thank you for saving Bomi’s life. This pet hospital executed at a very high level. Our chihuahua has heart disease, and I rushed over to Bellevue Veterinary Emergency & Specialty, because she was in a critical state and that was the closest place that could take her immediately. I am very thankful and impressed by the service of every single person who helped us through the 24+ hours she was in the hospital. I’m optimistic from all the conversations and changes we will be making that Bomi will give us several more Springs and Summers. Bomi means “Spring” in Korean, and she is our pride and joy. It’s now 30 hours since I rushed her in, and she seems in great health and is happy.

My dog has been receiving treatment at your hospital for her heart condition and Cushing’s, and I have always appreciated how kind and supportive her primary care team has been. Because of that positive experience, today’s emergency visit felt very different and left me quite confused and disappointed. During the emergency exam, it seemed that her medical records were not reviewed, and I was asked to recall details that should already be in her chart. When I asked about a medication based on its ingredient name, the responses felt somewhat dismissive, as I was repeatedly told simply to state what medications she is currently taking. I also felt that there was little effort to check records from other departments, even though she has been actively treated within the same hospital. Overall, the communication came across as unhelpful and unusually curt. I am not trying to single out any specific staff member, and I do not want to escalate the situation. However, considering that I have entrusted my dog’s care to this hospital and have spent over $5,000 in the past 40 days alone, I was surprised by how inconsistent the service felt compared to our previous visits. I truly hope the hospital can review this matter so that even during emergency visits, patient records are properly checked and communication remains clear and respectful. My dog’s health is my highest priority, and I would like to continue trusting your team with her care. Update. “I just had a consultation with the doctor, and it was great. The doctor was extremely kind and explained everything in detail.”

I came in for an emergency visit as my dog had eaten something she shouldn’t have and it was a great experience. The staff is amazing and did such a great job taking care of my dog and calming my nerves. They were upfront about pricing and care specifications, and for an emergency visit I found it very affordable. I highly recommend coming here.

Dog ate raisins. Dog was seen promptly and admitted. We were given updates at least twice/day and all our questions were answered promptly. A doc reached out to us personally multiple times to discuss test results and their impact on prognosis. We were allowed time each day with our dog to visit and spend time with her during her admit. Admin staff were helpful from the get go, with an actual person answering the phone every time. Veterinary staff were knowledgeable and obviously cared about my dog, and if they did not know something admitted it and sought an answer out. Docs were compassionate and honest about reasonable expectations and care options. I could go on and on. My wife and I work in medicine and have been in many (people) hospitals, and this was by far the nicest, most well run, professional hospital I have ever been in. I hope I never need a vet hospital again, but if I do I won't go anywhere else. I am saddened that people are giving poor reviews if they have to wait for care. Please try to remember, the only time you should be worried about waiting in the critical care setting is when you are immediately jumped in front of the queue. Waiting in a hospital is a -good- thing.

My cat was brought here after a bad fall and broken leg. From the moment we called to schedule the appointment for surgery each person we spoke with was professional, thorough, kind, and extremely helpful! My cat had excellent care and has been recovering great. The follow up and recovery notes were very detailed and they allowed a lot of time to discuss the expected recovery and answer questions. I felt like my cat was in great hands the whole time. While I don’t wish a pet emergency for anyone and hope my cat doesn’t have to return, I would highly recommend them to anyone needing pet care!

This place is a scam! So unprofessional! Only want to steal your money! I took my kitty to this ER last night because he ate some spicy fried fish by accident. He got fever 12 hours after and only threw up undigested food ONCE, other than that everything was FINE! NO diarrhea at all! Also before he ate the wrong food he was so energetic and healthy! I kept telling these fact but a guy insisted that my kitty got panleukopenia after the swab test, which I really do not think is 100% accurate and should not be the first thing to do. And these things already cost round $400! Then this guy jump right into the lab work, x-ray and stuff he “highly recommends” to rule out all the possibilities, and they listed a crazy estimate that rocket all the way up to $8000! Can you even believe it! ? What’s more, it took us 3 hours in this ER only to get the initial check and swap test done! It’s 3 am in the morning! First of all, they wasted a lot of time questioning us again and again like “are you sure he had no symptoms before?” “Are you sure he didn’t ate toys rather than the wrong food?”etc.. For god’s sake he just ate spicy fried food, how many more times should I repeat? After all these over-questioning the nurse tried to hear the heart beat and lungs without tools and of course it’s not clear so she went out to get the tool, which cost a lot of time too! Yeah then here’s all the “plans and works” by that doctor guy, with all the horrible things gonna happen to my kitty. Blablabla for an hour! After we decided to not go with their plan, they left up in the room for almost half an hour, not checking us out! FINALLY We can’t wait anymore and rang the bell, a lady came in, kinda “threatening” us with the possible illness our kitty might get if not treating him asap with them. I mean what’s wrong with you guys? Were you thinking how to trap and scare us so that’s why you left us unattended in the room after we already made our mind? Oh, and talk about the swab test🙂. They put the swab in our kitty’s butt and it got a little bit fecal on it, then another lady said that it’s a sign of diarrhea??? Excuse me??? My kitty was waiting for like hours and it was his poop time; his poop was already almost there! You know what I mean? I don’t want to describe more! Anyways we took our baby home all tired and angry. First thing this morning we rushed to another ER, which finished up EVERYTHING within 1.5 hours and cost only $800! They asked about the symptoms, got the kitty initially checked, done the blood test and explained all these matrix and details to us, gave him the due treatments and we’re good to go! The staff members were so caring, helpful and efficient! Turned out that he is FINE! His body was just fighting against the wrong things he ate! The minute my kitty got home he’s all alive again, eating,drinking and playing! The fever is gone! In conclusion, DO NOT go to this place if you want to save your babies and your money!

I've only had to go here for minor emergencies twice but both times they have been very kind, efficient, and focused on helping my pup. I never feel taken advantaged of here. They always try to find the best solution that helps her but never push or guilt you into expensive tests or procedures (which I've had happen at other emergency vets). Highly recommend.

It's been 3 years since I've been here and my heart burns everytime I see this building. I hate the people who work here, I hate there business practises, I hate how cold they were to me. My dog dies here 3 years ago. He had problems breathing and he collapsed from wheezing from the time I got there until then time he got helped I'd say over 5 hrs passed. The reason so much time passed is that I was young at the time I never opened up a credit card so I had trouble getting approved. I ended up needing to go to get my dads credit card bc he couldn't use it over the phone. Anyways by the time I came back I really felt my dog might not be making it and I could tell he was suffering I ended up taking his leash off and for the record I know you want dogs on leash but he is one of those dogs the shadow u when he isn't on a leash he was afraid of most things and people and he had trouble breathing so I didn't want him having a harder time breathing. They help another dog before mine when I came back with dads card. What I don't u understand about these people is why they couldn't just take him and give him oxygen from the get go instead of waiting outside. I can't shake the feeling that they could have made me pay for my dogs oxygen and he could stay there at least. Idk I'm not okay with what happened with my dog all those years ago Ioved him more than anything and they treated him with bullshit policies and cared more about how I was going to pay instead of helping. After three years I don't like looking at this building I feel deeply wronged and I wished my dog at least could've died by my side. No one deserves to have there most loved animal treated as a paycheck. Edit response to the owners message I visited this emergency vet in 2022 at this exact address when my dog died. My previous review reflects my real experience at this physical location. I see the business now says they ‘opened in 2023,’ but unless the building, staff, and operations were fully replaced, this appears to be a rebrand or ownership change — not a brand new hospital. If the company is saying they weren’t operating here before 2023, I would genuinely appreciate clarification. My experience did happen at this facility, and the memory of what happened to my dog remains painful.** Please explain whether the emergency operations that were active in 2022 were under your current management, or whether this is the same facility under a new name. I was able to recognize this vet from the decor, light fixes, coffee area, waiting area, the bushes outside where my dog peed for the last time and the entry door. I even remember the operation room they took me into to try to explain the situation.

Due to my cat's preexisting conditions and moving a whole bunch, I've had to visit a number of vets/animal hospitals across the country. This is without a doubt of one the best facilities I've been to. My cat's condition became worse over the summer and ultimately passing not long after. We had to make regular trips to the ER and with the internal medicine team. The team showed great expertise, thoroughness, care, and organization. In addition, the vet and care team was not pushy with medical care and was transparent/realistic with diagnosis. If you're considering working with internal medicine, call ahead to schedule and get on the wait-list because it could be weeks out.

I had an urgent scare with my cat and rushed her to Bellevue Veterinary Emergency & Specialty. The staff was incredibly kind and calm and took her in right away. You can tell they genuinely care more about the well-being of animals than profit. I’m so grateful for their compassion and quick response. Highly recommend this clinic to anyone.

Hands down the best Vet I’ve ever been to. Very clean, professional, friendly staff and the assistant who took my pup back was very calming so it made the experience for me and my pup better. I will 100% be taking him back and recommend to others!

Our precious dog was attacked by another dog and this place took care of her so quickly, professionally and kindly. Our dog got so much love and tenderness and all the meds, cleaning and treatment she needed. We cannot say enough about each person we met here. Their compassion, knowledge and skills helped our sweet dog so much.

Brought in my pet for a medical emergency at 1:00 AM last night. We called ahead and the team was ready to provide immediate medical attention. The entire staff was extremely professional and caring. Thank you to the team for making the process so much more bearable.

From the moment we called to the moment we walked in, the staff was kind and supportive. We had a unique circumstance with a baby wild rabbit, and they never made us feel silly. Our family and the bunny were treated with such love and respect. The reception was clean with plenty of seating. It also offered alcoves if you need privacy. The staff were knowledgeable and informative as well. Highly recommend for any emergency pet care.

Terrible experience on two occasions- the first time my dog had something stuck in her throat and was unable to bark. They charged me over $600 for x ray and told me she was fine. My dog continued to have problems and at her regular vet a week later they discovered a piece of bone stuck between her tonsils. Why this place could not catch it is beyond me. I still gave them the benefit of the doubt. At our most recent visit where my dog was pooping blood and had stopped eating and drinking, we were made to wait over four hours with no communication on when my dog would be seen. When I asked the reception they told me they had their hands full with critical cases. While we were waiting several people of a specific race who brought in their dogs (for various issues like infections etc ) were looked at within a few minutes of waiting. This seemed discriminatory and safe to say we will not be going back.

We have been referring patients to BVES for emergency and specialty care since they opened. We've been very happy with the care and communication. Our clients are happy too. Thank you BVES!

Our cat has been struggling with some symptoms which our primary Vet suggested we see an internist for. We tried another hospital and had an awful experience, and were ready to give up. Our Vet let us know she had trusted Dr. Garraway with her own dog - and he proved to be a Godsend. Our cat's symptoms are tricky and identifying the root cause is even trickier, but Dr. Garraway had spend a lot of time, looking through all of the details - and was able to identify multiple root causes, and ways to treat them. On top of that - he spend a significant amount of time going through with us in deep detail all of the information, and what to do about it. He has excellent knowledge and great beside manner. Highly suggest Dr. Garraway for anybody looking for an Internist here in the Seattle area.

Several years ago I brought my dog here for TPLO surgery and was relived when Dr. Davis was able to see him quickly and got him on his way to recovery. She was really helpful in explaining the process and how to handle the fact that his other leg may need surgery later. Now a few years later the other leg needs surgery too so I immediately came back. Dr. Davis confirmed it and, due to scheduling, worked with Dr. Robinson at the clinic to help me get faster care for my dog. Dr. Robinson was also great and quickly answered a few recovery questions I had. My dog is well on his road to recovery and it means so much that everyone here was so willing to help my dog get care quickly. The entire staff here have been wonderful. Your pet is in great hands here!

My cat was brought in for late stage cancer. I'm glad they were so close to where I live and were able to give him treatment in his last days.

Compassionate staff took great care of our puppy during an emergency. We were anxious to be away from our girl overnight so the staff let us stay during nighttime visiting hours which was incredibly reassuring. Thanks for the great care 💗

One of the best veterinary hospitals I ever used. The staff were all so very caring and kind. Dr. Lewis especially. I brought my cat Morticia in the weekend of July 19th because she was in respiratory distress. They kept her overnight and I was able to bring her home. Sadly, despite my best efforts at home care, she went into respiratory distress again on 7/26 and I had to bring her back to send her to the rainbow bridge. I was so grateful that Dr. Lewis was on shift to help her go to the rainbow bridge. He is so kind and compassionate, a true gem of a vet. I truly am grateful to him and the team for their care of my sweet but spicy girl.

Extremely kind and empathetic team. They went above and beyond when it came to giving my 17 Dachshund the dignity he deserved. They let me spend the very little time we had left with him outside. When it was his time the entire team ran outside with me so I could say good bye outside. Thank you truly for being so flexible it shows the compassion everyone has that works there. They let me hold my Dachshund in the parking lot as long as my wife and I needed that night. And when we returned inside the level of empathy we received was truly outstanding. My gratitude to everyone that works here you truly care for animals.

Cannot recommend Dr Davis enough! My 4 year old dog needed TPLO surgery and everything from the consultation to the follow ups, she was absolutely fantastic. Really thorough in explanations and answering any questions I had, as well as doing an amazing job with the surgery itself. I even emailed the team with a healing question post surgery and they got back to me quickly and showed so much care for my boy.

This hospital is extremely unethical and overcharges for everything. My cat was only treated for a fever, stayed in the hospital for one day, and had an abdominal ultrasound, and it already cost 7,000. It’s just unbelievable.

Went to their emergency vet around 10pm last night for my dog’s first time cluster seizures and the level of compassion and empathy everyone in this building has is beautiful. I use a lot of dark humor to cope and I kept laughing and crying, and they were so supportive throughout the whole situation. The price was also very affordable, I was so afraid I wouldn’t be able to afford and it was half the price they quoted me. Dr. Swanson was so amazing, he explained things well and spoke in this super gentle tone that made me cry harder. Highly recommend this place!

We were referred to Bellevue Vet Emergency & Speciality from our primary vet due to a case of severe and persistent pneumonia in our small chihuahua/terrier mix. The amazing doctors and staff at Bellevue Vet were not only able to cure his pneumonia, but they were also able to uncover the underlying reason as to why he was getting sick so often. I truly cannot express how helpful, supportive, comforting, and competent everyone single employee here is. Dr Johnston, Dr Davis, and their teams went ABOVE AND BEYOND in helping our pup get better….not only did they provide excellent care for our dog’s immediate health concerns, but they also spent time to uncover what our dog’s underlying health issues were in addition to communicating extensively with myself and my husband. Overall, the entire crew at Bellevue Emergency & Speciality are truly a dream team. I would give them a 10 Star review if I could!!

If you value prompt care and being informed, go somewhere else. We brought our cat in because she was breathing abnormally for no reason, panting with her tongue hanging out. Naturally, we were terrified and expected that we would receive prompt attention or at least some kind of communication while we waited. Unfortunately, that was far from the case. We waited for four hours without any updates. During that time, we sat in the waiting room consumed by worry, with no idea if our cat was going to be okay or how serious her condition really was. I understand that emergencies need to be triaged, but a quick update—anything—would have made a world of difference. When we finally asked for an update, we were told she would be seen next. But then another 2 hours went by. No one came to speak with us. No one told us if anything about her condition. Just complete silence. We asked again and were told once more she was next to be seen; another hour went by. Eventually, we asked if we could see her and made the difficult decision to take her home, still without having spoken to a vet or received any meaningful explanation. Later that night, I read through reviews online and was shocked to see how many people have gone through the same experience here—long waits, no updates, and pets left without attention while their owners are left in the dark. Clearly, they haven’t learned from any of that feedback. When people bring their pets to an emergency room, the least a facility can do is keep them informed. Compassionate care includes communication. This place is obviously seriously understaffed. Never again.

Thank you again so much to Juliette, Veterinarian Chan, and the whole clinic staff who helped us last night with our little dog who was in a very critical condition. They went above and beyond and helped to save our little Chloe's life! At the moment we stepped inside we knew our dog was in good hands. Glad I'm here to confirm that🙏 Keep up the good work Bellevue Veterinary

I brought my 9-month-old puppy to Bellevue Veterinary Emergency & Specialty for urgent care due to mouth bleeding and loss of appetite. She had not eaten for 24 hours. After intake, she was taken to the back for evaluation and then left unsupervised for over 30 minutes while the vet tended to a STAT case that walked in. I was told her vitals were stable, but no one communicated with me about next steps or wait time. After nearly an hour in the exam room with no update, I asked the receptionist if she knew how much longer would we have to wait because it was getting late and my puppy was becoming restless. The receptionist was dismissive, visibly irritated, aggressive, and ultimately told me I was “free to leave.” My puppy received no diagnosis, no exam from a veterinarian, and no treatment — just a wet patch of rubbing alcohol on her side that was never explained. I remained calm and respectful throughout, and still left without the care we came for. I found the lack of communication and professionalism unacceptable, and I left feeling completely heartbroken. Additionally, I did feel discriminated against by the front desk staff. She was very aggressive and disrespectful towards me.