Hi Rachel, thanks for your kind review! We're thrilled to hear that Amber is making a positive impact on your energy costs, usage management, and sustainability goals. We appreciate your support. Thanks for being part of the change with Amber!

Hi Drew, thanks for your awesome review! We’re so glad to hear that Amber is helping you manage your energy effectively. Giving you live prices and the right tools to keep your energy costs down is exactly what we’re here for. It’s great to know it’s making a difference for you! Thanks for being part of the Amber community!

Hi Rezgar, thank you for your kind review! We're so glad to hear you're satisfied with our service. Your support means a lot to us!

Hi Miss Hennessy, thanks for your thoughtful review! We appreciate your feedback on the app feature - we’re always looking for ways to improve the experience. If you have any concerns please don’t hesitate to reach out to us at info@amber.com.au, and we’ll be happy to assist. Love that you’re making the most of your energy and contributing to a greener future!

Hi Chris, thanks so much for your kind words and loyalty over the years! We're really glad to have you with us 😊

Hi Mark, thanks for your feedback and we're sorry to hear about your experience. We understand the frustration around battery compatibility and support delays. We're working to improve both, and really appreciate you sharing this. It helps us do better. If you'd like to chat further, please feel free to contact us at info@amber.com.au. Thanks again!

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Hi Gavin, thank you so much for the 5-star rating! 🌟If you ever have any feedback or need a hand with anything, please don’t hesitate to reach out to us at info@amber.com.au, and we’ll be happy to assist🌱💚

Hi Gregory, thank you so much for your incredible message and for being with us over these years! We’re truly grateful to have customers like you who share our passion for a greener future. Every shift towards greener power makes a real difference, and we’re glad to have you on board!🌱

Hi James, thanks for your thoughtful review! We're thrilled to hear that you've been happy with our communication, service, and pricing. Keeping you informed and supported is really important to us. We appreciate your support!

Hey Victor, thanks for your lovely review. We love that you can save $$ while also helping to save the planet by using cheap renewable energy. Thanks for being with Amber!

Hi Felicity, Thanks for your thoughtful review! We're so glad to hear you’ve found our pricing clear and communication helpful—keeping you informed is a big priority for us. We truly appreciate your support and look forward to continuing to serve you!

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Hi Mark, thanks for your feedback. We’re really sorry to hear about the issue you're experiencing with your system, and we'd love to get to the bottom of it for you. Our team is here to help resolve any issues, so please feel free to reach out to us at info@amber.com.au, or send through a new support request from our website. In the meantime, to help you get the most out of Amber, check out our "Amber for Batteries App Walkthrough" video, hosted by Myles, our Staff Engineer. It’s a great resource for exploring key features and optimising your setup. Thanks again!

Hi Chris, thanks for your lovely review! We’re so glad to hear you’re getting all the information you need and happy with our service. We’re looking forward to having you onboard! If anything else comes up in the meantime, we’re always happy to help.

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Hi, Peter. Thanks for your review - we love that you can save $$$ and be part of our growth. We're sorry that you've had trouble getting in contact with us. Your feedback really helps to improve our service, and we'll respond as promptly as we can. 💚

Hi, Tanya. Thanks for your review - we're so glad to hear you're happy with our service. If there's anything we can assist, please don’t hesitate to reach out at info@amber.com.au! 🌞

Hey, G. Shanan. Thanks for your lovely review. That's such a huge saving! We love that you can save $$ while also helping to save the planet by using cheap renewable energy. Thanks for being with Amber! 🌏🌞

Hi, Grace. Thanks for your thoughtful review! We're so glad to hear you're happy with our service. We appreciate your support! 💚

Hi Erica, thanks for your thoughtful review! We're so glad to hear you're happy with our service. We appreciate your support!

Hi Philip, Thanks so much for the great review! We're thrilled to hear you're making the most of your battery setup and taking advantage of spot pricing—such a smart way to support the grid and your wallet. Win-win indeed! ⚡🔋💰

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Hi Brett, thanks for the great review! We're glad you're finding the app useful. Providing live prices and smart tools to manage your energy is what we do best. Our team is always working on new features, so it's awesome to hear it's making a difference for you!

We're very sorry for the trouble you've had reaching us, and we truly appreciate your feedback - it helps us improve our service. We take this matter seriously and are actively working on resolving it. We will update you promptly and are here for any questions you may have. Thank you again for bringing this to our attention.

Thank you for the feedback! We try to be as transparent as possible by explaining the various components of the wholesale price but we also understand if our wholesale model isn't quite right for everyone. For more information on the components of the wholesale price please take a look at our FAQ "What is the wholesale price made up of?". Thanks again - your feedback helps us to improve!

Hey Maureen, thanks for your lovely review. Glad to hear that you manage to have cheaper price with Amber! We love that you can save $$ while also helping to save the planet by using cheap renewable energy. Thanks for being with Amber!

Thank you for your feedback - it all helps to improve our service! We're sorry that you've had trouble getting into contact with us - we'd like to let you know that we are opening phone line for call. You can call us directly on +61 1800 531 907 between 9:30am to 5:00pm AEST Monday to Friday. You can talk to someone on our operations team directly by selecting Option 1, and then the relevant enquiry type. Thanks again!

Hey Chris, thanks for your awesome review! It’s amazing to hear how well your system is running with Amber and manage to save on cost. Being part of the green energy solution while making the most of your solar is a huge win! We love that Amber can help give you peace of mind and hope for a greener future. Thanks for being part of the change!

Hi Martine, thanks for your feedback! It's great to hear you're making the most of the Amber app to save on costs and use more renewable energy. If you plan to use solar and battery, feel free to discuss more with our team. You can call us on +61 1800 531 907 between 9:30am to 5:00pm AEST Monday to Friday or simple send us an email. We're happy to have you with us!

Hi Adelene, Thanks for your review! We’re glad you’ve enjoyed our pricing so far. While wholesale rates can fluctuate, we’re committed to passing on real-time prices without markups—so you always get access to the best value the market has to offer. :)

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Hi ahstitt, thanks for your thoughtful review! We're so glad to hear you're happy with our service. We appreciate your support!

Hi Darren, thank you for the amazing review! We're thrilled to hear such high praise and are so glad you're happy with our service. Your support means a lot to us!

Hi Peter, thanks for your awesome review! We love hearing that you're finding the app so useful. Giving you live prices and smart tools to manage your energy is what we're all about. The team are always working hard behind the scenes to release new and exciting features! - so it's great to know it's making a difference for you!

Hi Simon, thanks for your lovely review! We're thrilled to hear you value our transparency and support. At Amber, we’re passionate about empowering customers with clear pricing to make smarter energy choices. Thanks for being part of the change!

Thank you so much for the lovely review! We’re thrilled to hear you’re happy with our service and that you’ve seen a drop in your electricity costs. We truly appreciate your support and are always here if you need any help.

Hi Dave, thanks for your feedback! It's awesome to hear you'd love to try scheduling battery usage at night to save on costs and maximize the use of renewable energy. We're thrilled to have you with us! If you need any assistance or have more suggestions, feel free to reach out! 😊

Hi Libby, thank you for your review. We're really glad to hear you're finding value in affordable green energy 💚

Hi Greg, thank you so much for your review! We're really happy to know you’ve had a great experience with us 🌞🍃

Hi Pete! Thank you so much for your kind words. We're thrilled to hear you're happy with Amber Electric and truly appreciate the recommendation. Your support means a lot to us! 🌞💚

Hi Zaldy! Thanks for sharing your experience. We're really sorry to hear SmartShift didn’t work as expected at times. If you have any concerns, please don’t hesitate to reach out to us at info@amber.com.au, and we’ll be happy to assist. Your feedback truly helps us improve! 🌱💚

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Hi, Hak Lo. Thank you for your thoughtful review! We're so glad to hear you're happy with our service. We appreciate your support!

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Hey Nathan, thanks for your lovely review. We love that you can save $$ while also helping to save the planet by using cheap renewable energy. Thanks for being with Amber!

Thanks for your thoughtful review! It’s great to hear that Amber is helping you get strong returns on your solar and battery setup and that you’re fully automated and off the grid. We’re always looking for ways to improve the experience. If you have any concerns or specific examples, please don’t hesitate to reach out to us at info@amber.com.au, and we’ll be happy to assist. Love that you’re making the most of your energy and contributing to a greener future!

Hi Daniele, thanks for your feedback! It's great to hear you're making the most of the Amber app to save on costs and use more renewable energy. We love hearing that you're finding the app so useful. Giving you live prices and smart tools to manage your energy is what we're all about. The team are always working hard behind the scenes to release new and exciting features! - so it's great to know it's making a difference for you!