Amber Electric
4.0
1596 reviews
1596 reviews
17/31 Queen Street, Melbourne, VIC, 3000
Sunday
Closed
Monday
11:00 AM - 08:00 PM
Tuesday
11:00 AM - 08:00 PM
Wednesday
11:00 AM - 08:00 PM
Thursday
11:00 AM - 08:00 PM
Friday
11:00 AM - 08:00 PM
Saturday
Closed
05.12.2025
05.11.2025
05.11.2025
This team make paying for electricity feel fairer. I wish everyone was with a provider that actually explained how the market worked and gave you opportunities to do better for your family and the planet 🌍 🥰
05.09.2025
Amber are amazing. Swapped from another provider over a year ago. Instantly saved hundreds per month. It is just ridiculous how much cheaper they are. The alerts when the power price is to spike are awesome. Save you using heavy power when prices spike. 10/10
05.09.2025
What an amazing company Amber is. I love how I can decide when to be charged high or low electricity.
05.08.2025
Good energy retailer, particularly if you have solar and battery.
05.08.2025
Marvelous. I’ve forgotten what an electricity bill is. In 12 months I’ve had 5 negative bills. Running a house and an ev for practically nothing. Keep up the good work Amber.
05.08.2025
Very happy with the service from Amber Electric. This is the third electricity provider I have used in my current residence and easily the best. Cost savings and simplicity of service are standout aspects of using them.
05.07.2025
05.06.2025
Very happy with Amber, incredible savings, Checking the app for the best time to use power. 😀
05.05.2025
Ive been with Amber for a couple of years now and it does what it says on the box - electricity at spot market price, integrated with my battery and panels and a good app to let me know what's up.
05.04.2025
We used to get power bills of up to $3000 during the winter/summer quarters. I complained and got nowhere. Now it is more like $900. Sure you need to keep an eye out for peak times - and yes you use electricity only when it is needed - but this company has roved a winner for us.
05.03.2025
Great green energy at very low cost❤️
05.02.2025
Happy with the services offerd from Amber.
05.02.2025
From the very beginning of installation, to friendly Apps & Company communications I can heartily recommend Amber for electricity!
05.01.2025
Have been extremely pleased with our Amber experiences since joining. Long may we enjoy being part of our Amber journey. 🥇
05.01.2025
amazing pricing. try it for yourself, I recommend. customer for over 2 years Totally best experience with an energy provider. Not a greedy corporate conglomerate.
05.01.2025
05.01.2025
Great company to be with and knowing our planet is being looked after. Cheers. Keep the good work up Amber.
05.01.2025
I've been using Amber as my electricity provider for a number of years. I wouldn't change as my bills have been very reasonable. Thanks.
04.30.2025
No complaints, app is simple and easy to use… I’ve become one of those dads who watches their power obsessively and gets excited about being efficient with power usage… I need to get out more…
04.30.2025
unhappy customer requested refund by email as account in credit for 5 months no response is my issue
04.29.2025
04.29.2025
I work in the solar industry and all energy companies need to be like Amber as they provide help, support and great rates in any sector of your energy needs and with the pending National battery rebate that require batteries installed to be VPP ready, I have been promoting Amber to my clients as a very good choice to provide this service. I highly Recommend Amber to anyone, anywhere in Australia!!! Thanks you guys!!
04.29.2025
I've been using Amber for around 5 years now, and I'll never go back to the old way of paying for power ever again. Why would I pay more for electricity everyday when can use an app on my phone to track real time prices and just turn off the power hungry appliances when the wholesale price spikes?
04.28.2025
No electricity bills to pay for a whole twelve months with Amber.
04.25.2025
Been with these guys 1 year now. Comparing what I spent the previous year compared with this year I have saved over $2000. It’s well worth the swap especially if you can think about when to use the high energy items eg washing machines etc. I use the app to check and try to use these things when the electricity is cheap.
04.25.2025
Being with Amber has been a game changer. We have a 10kw solar battery system, and having Amber automatically charge and sell back to the grid has been great. We have paid pretty much nothing for electricity it the last 12 months since moving to Amber. You do have to pay attention to the wholesale prices on the app and make sure you don’t have high usage at the peak/spike times, but other than that it’s been clear sailing!
04.25.2025
Fantastic service, innovative product app and excellent sustainability goals.
04.24.2025
So, I've had my 6kw solar/10kw battery system for a year and have been with Amber the whole time. It's unbelievably good. I've paid nothing in electricity since I joined up. Instead, I've earnt $500 from selling the excess energy stored in my battery during price spikes. On top of saving the $1200 year I was spending on electricity before that, I'm winning. The only whinge I can think of is that the customer service is a bit slow. The connection with my battery dropped out for a few weeks once, but it was a simple fix for my solar installers, and it turned out not be a fault from Amber's end. I charge a plug-in hybrid and run 2-4 air conditioners during summer and never have to worry about power bills. Highly recommended.
04.24.2025
Brilliant company in all ways: cost, information to manage and reduce usage, support and ecological sustainability. I am so happy to be a customer. Thank you
04.23.2025
I have been with Amber for 1 year and have saved money. We have no solar or batteries, with an all electric house with heat pumps for Hot water and Hydronic heating, and EV & Charger plus teenage girls who like to use the Clothes Dryer. The App helps me manage the load when the price spikes, but even without stressing the family about their usage our the avg. price is below 20cents per kWh, which is better than I can get from anyone else, if we tried harder I'm sure I could get this down further.
04.22.2025
Great experience so far. I wish I had known about Amber before
04.22.2025
4 stars because I would love the app to show a running total of my monthly bill, and to show my previous bills/payment history like you used to. The changes aren't an improvement. I love the notifications about price spikes and my bills are better even if only because I'm more contentious about my power usage, although your rates are pretty good too.
04.21.2025
Amber are a fantastic business. Been with them for years now and can’t fault them.
04.21.2025
Good company, albeit understaffed, as they take months to respond to requests for assistance. The product does NOT work for me with 20kw solar and 2 by 10kw Sonnen batteries, only because Amber refuses to support my reputable German-made batteries, and I end up paying through the nose during the summer months, as the FIT is in the negative by a large amount. I may have to resort to using them in autumn and winter and change to a company that doesn't PENALISE me for supplying the grid in Summer
04.21.2025
04.21.2025
04.21.2025
04.21.2025
Although Amber are saying this is my first anniversary it is actually my 4th with them. I originally chose Amber because all the other energy "providers" all want a large slice of the pie and still don't deliver a cleaner option. Having worked in a coal fired Power Station for 10 years I know first hand that it is a dirty environment. There is one floor in the power station where the coal is fed into the boiler. When entering this level the visibility is limited due to the coal dust in the air. Amber has a green policy and I proudly supply Solar power into the grid through Amber. I'm not concerned about making money from feeding the grid as it benefits our planet. Amber has only one fee per month and its a flat rate. I haven't had a bill as long as I can remember. Amber also returns credits to there customers on a regular basis. I don't know of any other suppliers that do that. Keep up your great work guys and make Australia GREEN.
04.21.2025
The Amber Team are terrific in their communication, service, low prices and keeping me updated with any significant information regarding my account or supply
04.18.2025
Fantastic provider! Real time price and price predictions allow very significant savings to be made.
04.17.2025
Good company with very clear costing and messages to let me know when prices spike.
04.17.2025
04.16.2025
Not happy just now. We are finding that for no reason we are pumping energy into the grid or taking from the grid when we should be putting all the power into our battery. This never used to happen. If this continues we will change Providers
04.16.2025
I had a number of questions regarding the Amber electric offer and Sam was able to answer each of them clearly. I will be changing to Amber once I have a battery installed.
04.16.2025
04.16.2025
As long as you have a compatible battery, best ever prices. I use app to minimise my use at 'expensive times" and have not had a bill in 6 months. The only query I have is that their follow up on queries is very slack and smacks of a company which is growing too fast.
04.16.2025
04.15.2025
Switching to Amber was the best decision ever! We are above average energy consumption for a 4 person household. Using between 25 and 30 kWh per day on average. Quarterly our bills are averaging with Amber at abt $750 with concessions applied. With Amber I know the wholesale market price through the app and typically can see what my usage and costs are daily. Giving me more control. Our previous costs with mainstream power companies was near $1000 or more per quarter. (But note amber bills monthly and takes payment via direct debit on due date. Monthly bills make bill stress a thing of the past ) I've been with Amber 12 months.
